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      faqs

      my car faqs

      related links

        Please click on one of the following links:

        After prolonged idle periods in traffic my vehicle emits clouds of blue smoke. What is the problem?

        What are CCA's?

        What is a Defect Notice?

        What is a Notice of Particulars?

        What vehicles does a Statutory Warranty not cover?


        After my engine has warmed up, the car stalls whenever I come to rest and I have to start the motor again. What could be the problem?

        how often should I wash my car?


        Can a trader use second-hand parts?

        Does the Statutory Warranty cover my car while it is undergoing warranty repairs?

        Droplets of water are coming from my exhaust tailpipe when the engine is running at normal temperature. Is there anything wrong with this?

        How do I find out the age of the car?

        How do I get repairs done under warranty?

        How do you obtain maximum service life of my vehicle's battery?

        I am buying an imported vehicle. How can I find out if parts are available in Australia?

        I am driving my car normally, but it feels like it has much less power. Why is this?

        I am hoping to sell my car privately. What is the best way to do this and what are my legal obligations?

        I have just filled the vehicle with petrol and now have no power. It also cuts out at idle speeds. Why?

        I have recently changed the oil filter on my vehicle. Now, when I start from cold, there is a knocking noise for about eight or nine seconds. Why?

        I have tried to start my car and all that happens is a constant clicking/tapping noise. What is wrong with the car?

        I hear a grinding/knocking noise coming from the front of my car when I am turning corners. Why?

        I recently had a wheel alignment and all tyres balanced but, on the freeway at 100km/h, I can feel vibration at the steering wheel. Why?

        I turned my heater on this morning to warm up inside the car but the fan does not work. Why?

        I want to replace all the cooling hoses on my engine. Are there any precautions I should take?

        My air conditioner is not working and only the fan works in the vehicle. I cannot hear the compressor switching on.  Why?

        My brake pedal is vibrating/pulsating when I apply the brakes. Why?

        My engine check light comes on intermittently. Is there a problem with my on-board computer?

        My engine is overheating, what could be the possible causes?

        My engine is running rough and is shaking badly at idle speeds. What can be the problem?

        My engine won't start but the radio works. When I put the headlights on they are dull. Why?

        My heater only blows cold or cool air into the cabin. What could the problem be?

        My indicator, stop lights and headlights are constantly blowing up. Why does this happen?

        The outside edges on my tyres are much more worn out than the centre. What causes this?

        The temperature gauge on my vehicle reads very high, but the engine does not appear to be very hot. How can I determine if I have a problem?

        There is a heavy knocking noise coming from the engine at certain speeds and when I accelerate. What is the problem?

        There is a hissing noise coming from my car engine at different speeds. What is the problem?

        What are some of the battery safety issues I should consider?

        What else should I do in the event of a motor vehicle accident?

        What items does the Statutory Warranty cover?

        What should I know about extended warranties?

        When I rev up the engine there is a loud squeaking noise. This is worse when the engine is cold. Why?

        When should a car have a Statutory Warranty?

        When trying to start my car, nothing happens but the headlights are bright as normal. Why won’t the car start?

        Why do batteries fail?

        What is a Defect Notice?