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    roadside assistance

    fleet care

    join now

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    Join today by calling our Fleet Care consultant on 03 9790 2415 or call 13 RACV (13 72 28).

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      If you have 3 or more vehicles in your fleet then RACV Fleet Care is for you.  The aim of RACV Fleet Care is to get your nominated business vehicle going or if this is not possible to arrange for the vehicle to be towed to a repairer.  You have the choice between Fleet Care, Fleet Extra Care or Fleet Total Care, enabling you to choose a package that will best meet the needs of your business.

      Fleet Care emergency roadside assistance has a unique contact number which is 1800 686 464.

      Join Fleet Care today by calling our Fleet Care consultant on 03 9790 2415 or call 13 RACV (13 72 28).

      Entitlements available to members with Fleet Care include: 

      • Batteries supplied to business vehicles on monthly account 
      • Emergency roadside assistance for business vehicles up to 2.5 tonnes (RACV Fleet Extra Care covers vehicles from 2.5 tonnes up to 4 tonnes)
      • Show Your Card & Save membership cards on request for nominated personnel (Not available for Fee for Service and Taxi Membership products)
      • 6 editions of Australian Business Auto, RACV's fleet magazine.
      As well as:

      free fuel

      When your vehicle runs out of fuel, RACV will supply up to 10 litres of fuel to get your car to the nearest service station.

      emergency roadside assistance & towing

      With RACV Fleet Care you’ll receive:

      • Emergency roadside assistance when you need it as a result of a flat tyre, a flat battery, when you have run out of fuel or locked your keys in the vehicle.
      • Eight service calls per subscription year pooled across your vehicle fleet.
      • Towing when your vehicle has broken down and cannot be repaired at the roadside (up to 30km towing in metropolitan areas or up to 140km to the attending Service Depot in country Victoria - entitlements may vary interstate).
      • Reciprocal roadside assistance Australia-wide.
      • Use of a car phone  (where available), so when your vehicle breaks down, you can let people know where you are.

      taxi and rental vehicle

      If your vehicle breaks down and requires towing, RACV will provide a taxi to a rental vehicle depot, a rental vehicle, and a taxi after dropping off the rental vehicle

      courier

      When you have important documents to deliver, RACV will arrange a courier to take any documents you may have to your chosen destination after your vehicle has broken down.

      locksmith allowance

      When you have lost your keys or RACV are unable to open your vehicle, we will contribute towards the cost of a locksmith.

      rental vehicle

      Should your vehicle breakdown over 100km from home and is disabled at a repairer for over 24 hours, RACV will organise and pay up to $88 per day for up to 4 days for a rental vehicle for you and any passengers travelling with you.

      ambulance assistance

      Should your vehicle be involved in an accident and ambulance transport services are required, RACV will contribute up to $150 towards the cost of the transport where the Member does not already have ambulance cover.

      emergency accommodation

      Should your vehicle breakdown over 100km from home and is disabled at a repairer for over 24 hours, RACV will organise and pay up to $110 per night for up to 4 nights for accommodation for you and any passengers travelling with you while your vehicle is being repaired. 

      accident advice

      When you have been involved in an accident, RACV will be there for you to provide assistance in areas such as:

      • How to report an accident.
      • What to do if someone is injured as a result of an accident.
      • How to organise a tow in a country area.
      • Relaying personal messages to friends, relatives or business colleagues.

      other benefits

      As a member with RACV Fleet Care you’ll get great additional benefits:

      • Technical advice and new car test reports.
      • Six issues a year of RACV’s Business Fleet magazine.
      • 11 issues of RACV's Royal Auto magazine.
      • Access to a wide range of RACV products and services.
      • Tourism and travel information, advice and booking services.

      cost

      RACV Fleet Care - $73* per vehicle per annum

      • Refer to RACV By-Laws.
      • New members with Fleet Carepay an initial $42 establishment fee in addition to the annual vehicle subscription fee. This establishment fee is only applicable for the first vehicle.  Pricing includes GST.
      • If you join additional vehicles on the road, there is no service surcharge fee. The amount charged is the normal  $73 annual subscription fee only per vehicle.
      • Fleet Roadside Care covers vehicles up to 2.5 tonne.
        For more information, call RACV Fleet Care on 9790 2415 or MemberLine on 13RACV (13 7228).


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