contact RACV on 13 72 28. Call 13 19 03 for insurance claims.


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claims & emergency assistance

family packing luggage into a car

claims assistance - call 13 19 03

To lodge a claim call RACV Claims and Assistance Centre on 13 19 03.

You can call any time - we are there 24 hours a day, seven days a week.

You won't have to fill in forms, just call us.

home insurance

Aussie Assist is an emergency telephone information service that offers immediate advice on all sorts of home emergencies 24 hours a day, seven days a week.

Over the telephone, our qualified staff can help refer you to tradespeople, help arrange repair estimates and follow up to ensure that your problem has been resolved.

car, caravan and trailer insurance

Aussie Assist can help you with a range of benefits, including emergency and support services, if you are travelling 100km or more from home.  

boat insurance

Help while traveling, you can use our telephone assistance service for travel advice and directions as well as help in an emergency.

More information about Aussie Assist:

RACV Home Insurance

RACV Car Insurance

RACV Motorcycle Insurance

RACV Caravan or Trailer Insurance

RACV Boat Insurance






A Product Disclosure Statement is available to download for this product or can be obtained by calling 13 RACV (13 7228) or visiting any RACV Shop. You should consider the Product Disclosure Statement in deciding to acquire, or continue to hold this product. This product is issued by Insurance Manufacturers of Australia Pty Limited ABN 93 004 208 084 AFS Licence No. 227678.
Please consult with RACV to check whether savings are available for you. Savings may not be available to all customers and, if available, may vary according to your individual circumstances.

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