contact RACV on 13 72 28. Call 13 19 03 for insurance claims.

Insurance

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aussie assist benefits 13 19 03 24 hour assistance

Depending on the type of insurance you have chosen, this RACV Motor Insurance Aussie Assist Benefits Guide should be read with either:

  • For Comprehensive Insurance, Third Party Fire and Theft Insurance, Third Party Property Damage Insurance, the RACV Motor Insurance Product Disclosure Statement and Policy Booklet (PDS) Edition 1, dated 11 August 2008

    - applies to policies issued in Victoria with a commencement date on or after 28 September or with a renewal effective date on or after 10 November 2008.

  • For Complete Care Motor Insurance, the RACV Compete Care Motor Insurance Product Disclosure Statement and Policy Booklet (PDS) Edition 1, dated 11 November 2008 

    - applies to policies issued in Victoria with a commencement date on or after 7 December 2008

Aussie Assist is a telephone service that provides assistance and advice 24 hours a day, seven days a week.

Aussie Assist can help you with a range of benefits, including emergency and support services, if you are travelling 100km or more from home.

If you are 50 or over Aussie Assist Prime Cover also offers

  • 24 hour medical assistance, and
  • assistance with motor-related legal matters.


You need to contact us before using any of the services or benefits that Aussie Assist offers.  We will not cover any expenses you have incurred, unless you have contacted us beforehand and we have agreed to pay for them.

Please refer to the ‘Things you are not covered for’ section on things we do not cover.   

In this guide ‘family member’ means your spouse (legal or de facto), your children or spouse’s children or any member of your or your spouse’s family, who normally live with you.

All dollar values described in this Aussie Assist benefits guide include GST. 

 


Aussie Assist can provide you with

Things you are not covered for

Download and view printable version PDF (188 KB)


If there is anything you don't understand about this RACV Motor Insurance Aussie Assist benefits guide, please call 13 19 03.

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