RoyalAuto Reader Survey 2017 Terms & Conditions

Competition Details

Promoter

The Promoter is Royal Automobile Club of Victoria (RACV) Limited ABN 44 004 060 833 of 550 Princes Highway, Noble Park North, Victoria, Australia 3174.
Supplier The Supplier is RACV Club Tours ABN 44 004 684 619 of PO Box 850, Moorabbin, Victoria 3189.

Entry Restrictions

The competition is open to residents of the State of Victoria who are aged 18 years or over.

The competition is only open to RACV Members.

Employees (and their immediate families) of the Promoter RACV and APT Travel Group are ineligible to enter the competition. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Competition Period

The competition commences at 12.00am on 22 June 2017 and closes at 11.59pm on 24 August 2017 (the “Competition Period”).

Eligibility/Entry Method

During the Competition Period, entrants must enter in one of two ways:

1.     Fill in the RoyalAuto Reader Survey online and enter their details at: racv.com.au/royalautocomps
Or
2.     Complete the RoyalAuto Reader Survey as found in the July 2017 edition of RoyalAuto. Include your name, RACV membership number and daytime phone number and send it to: RoyalAuto Reader Survey Competition, RoyalAuto, RACV, 550 Princes Hwy, Noble Park North VIC 3174.  

There are three separate prizes to be won: 1st prize, 2nd prize and 3rd prize and so three separate winners will be drawn.

Draw Details

The draws will take place at 11am on Thursday 31 August 2017 at RACV, 550 Princes Hwy, Noble Park North, Vic 3174.

Winner Notification & Publication

The winners will be notified by phone and/or email on Thursday 31 August 2017 and published on the RACV website (racv.com.au) for a period of 28 days.

Prize Claim Date & Time

The prize must be claimed by Thursday 28th September 2017 at 9am or a new winner will be drawn.

Unclaimed Prize Draw Details

11am on Thursday 28th September 2017 at the same location as the original draw.

Unclaimed Prize Draw Winner Notification

Any winner in the Unclaimed Prize Draw will be notified by phone and in writing immediately after the Unclaimed Prize Draw and the applicable prize winner will have their name published on the website on 11.00am on Thursday 28th September 2017 for a period of 28 days.

Total Prize Value

$16,030


Prize Details

Prize

Prize Value

Prize Conditions

1st Prize

Eight-day Siem Reap to Ho Chi Min City river cruise for two people in a twin share Sadec suite and return economy class airfares from Melbourne. Includes sightseeing in up to seven destinations, port charges, transfers, gratuities, on-board entertainment, shore excursions, complimentary beverages served on board your cruise and a total of 21 meals.

$15,280

This prize is valid for travel in 2018. Trip must be booked by 31 October 2017, for airfares to be included.

Prize does not include travel insurance, passports, visas, items of a personal nature, additional meals, government taxes or levies, laundry, telephone calls, tips, any transfers or costs associated with traveling to and from your place of residence, additional nights or room upgrades. Prize is subject to booking availability and the Supplier reserves the right to offer alternate dates and/or itineraries. Prize is also subject to the terms and conditions of the supplier of the prize. Winner may be required to present credit card at time of accommodation check-in.

Frequent flyer points will not form part of the prize. Prize is valid ex Melbourne only; prize does not cover regional flights. Airfares are subject to availability on specific class.

2nd Prize

1 x $500 RACV resort voucher

$500

RACV Gift Cards are redeemable for merchandise or services at participating RACV Resorts. The gift card is not redeemable for cash. The card must be redeemed before the expiry shown on the wallet and the card will be void and may not be redeemed after the expiry date. In any event, gift cards expire 12 months from the date of issue. The card cannot be reloaded or increased after issue and is partially redeemable in that it can be used on more than one occasion. If purchase exceeds available card balance, the cardholder must make up the difference by making an additional payment. Cash will not be given for any unused balance and any unused balance on expiry of the card will not be refunded or credited. Mutilated, lost or stolen cards may, at the sole discretion of RACV, be replaced or redeemed upon payment of a replacement fee (as determined by RACV).

3rd Prize

1 x $250 RACV resort voucher

$250

RACV Gift Cards are redeemable for merchandise or services at participating RACV Resorts. The gift card is not redeemable for cash. The card must be redeemed before the expiry shown on the wallet and the card will be void and may not be redeemed after the expiry date. In any event, gift cards expire 12 months from the date of issue. The card cannot be reloaded or increased after issue and is partially redeemable in that it can be used on more than one occasion. If purchase exceeds available card balance, the cardholder must make up the difference by making an additional payment. Cash will not be given for any unused balance and any unused balance on expiry of the card will not be refunded or credited. Mutilated, lost or stolen cards may, at the sole discretion of RACV, be replaced or redeemed upon payment of a replacement fee (as determined by RACV).


Terms and Conditions

1.         Information on how to enter and prizes form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.

2.         This competition will be conducted during the Competition Period.

3.         The Prize(s) are stated as in the Prize Details.

4.         The first name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win the 1st Prize, the second name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win the 2nd Prize and the third name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win the 3rd Prize.

5.         The draws will take place at 11am on Thursday 31 August 2017 at RACV, 550 Princes Highway, Noble Park North VIC 3174

6.         The winners will be notified in accordance with the Winner Notification & Publication section of these conditions.

7.         The Promoter may require the winners to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at the Promoter’s discretion.

8.         If a winning entry is not deemed to comply with these conditions of entry, the entry will be discarded and a new winner of that Prize will be determined by drawing a further valid entry in accordance with paragraph 4.

9.         The Promoter may, in its sole discretion, disqualify all entries from, and prohibit further participation in this competition by, any person (including without limitation a winner) who tampers with or benefits from any tampering with the entry process or with the operation of the competition or acts in violation of these conditions, acts in a disruptive manner or acts with intent or effect of annoying, abusing, threatening or harassing any other person or behaves in a manner which may diminish the good name or reputation of the Promoter or any of its related bodies corporate or the agencies or companies associated with this competition, in contrary to law or is otherwise inappropriate.

10.       The Promoter's decision is final and binding, and no correspondence will be entered into

11.       The Prize is not transferable, changeable or exchangeable and cannot be redeemed for cash. The Promoter accepts no responsibility for any variation in prize value. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize or element of that Prize another item of equal or higher value as determined by the Promoter, subject to the approval of the Victorian gambling authority if required.

12.       If the Prize has not been accepted or claimed in accordance with the Prize Claim Date & Time or if, after making all reasonable attempts, the Promoter cannot contact a drawn winner (or the drawn winner does not contact the Promoter) by the Prize Claim Date & Time, the relevant winner’s entry will be deemed invalid and the Promoter will conduct such further draws in accordance with the Unclaimed Prize Draw Details as are necessary to distribute the relevant prize, subject to any requirements of the Victorian gaming authority. Any winner in this draw will be notified as stated in the Unclaimed Prize Draw Winner Notification and Publication.

13.       By entering this promotion, each entrant accepts full responsibility for the decision to participate in the promotion and take the Prize should he/she be selected as a winner. The winner releases the Promoter, its related bodies corporate, affiliates, officers, agents, employees and suppliers (the “Released Parties”) from all liability, loss and damage of any kind arising out of or in connection with the acceptance of, and participation in, any prize. Without limiting the foregoing, the Released Parties will not be liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss) or for any personal injury suffered or sustained in connection with the Prize(s) which cannot be excluded by law.

14.       Without limiting the previous paragraph, the Promoter and its associated agencies and companies will not be liable for any damage, loss or delay in transit to prize or be liable for any damage that occurs to the prize.

15.       The Promoter may communicate or advertise this competition using Facebook. However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants are providing their information to the Promoter and not to Facebook.  Each entrant completely releases Facebook from any and all liability.

16.       If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated by due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law and subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion as appropriate.

17.       The Promoter is not liable for any tax implications arising from the prize winnings. Independent financial advice should be sought. Where this competition involves, for GST purposes, supplies being made for non-monetary consideration, entrants will follow the Australian Taxation Office’s stated view that were the parties are at arm’s length goods and services exchanged are of equal GST inclusive market values.

18.       Entrants consent to the Promoter using the entrant’s name, image and likeness in the event they are the winner (including photograph, filming and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including the outcome) and promoting any products manufactured, distributed, and/or supplied by the Promoter or its related companies.

19.       Entrants’ details may be used for future promotions carried out by the Promoter. Entrants can request not to receive information about future promotions by calling 13 RACV (13 7228) or unsubscribing from email communication.

20.       The personal information submitted in an entry is collected by the Promoter and will be used for the purpose of conducting the promotion. Personal information supplied by entrants may be provided to related bodies corporate or agencies of the Promoter and third parties involved in promoting or conducting the promotion and future marketing and publicity communications. An entrant can gain access to, update or correct any personal information held by the Promoter by contacting the Promoter by calling 13 RACV (13 7228). All personal information will be held at the office of the Promoter. A copy of the Promoter’s Privacy Charter in relation to the treatment of personal information collected may be obtained by contacting the Promoter or from www.racv.com.au.