Win the Ultimate Zoo Experience

Terms and conditions

Competition Details

Promoter

The Promoter is Royal Automobile Club of Victoria (RACV) Limited ABN 44 004 060 833 of 550 Princes Highway, Noble Park North, Victoria, Australia 3174.

Supplier

The Supplier is Zoological Parks and Gardens Board t/as Zoos Victoria ABN 96 913 959 053 of Elliot Avenue, Parkville, Victoria 3052.

Entry Restrictions

The competition is open to residents of the State of Victoria who are aged 18 years or over.

The competition is only open to RACV Members.

Employees (and their immediate families) of the Promoter are ineligible to enter the competition. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Competition Period

The competition commences at 9am on 20 September 2017 and closes at 11.59pm on 31 October 2017 (the “Competition Period”).

Eligibility/Entry Method

During the Competition Period, entrants must:

Buy a Zoos Victoria Membership online via racv.com.au/competitions using the promotional code RACVZOO

Draw Details

The draw will take place at 11am on 2 November 2017 at RACV, Level 9, 473 Bourke Street, Melbourne VIC 3000

There will be three winners in total, winning one Prize each. The first name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win First Prize. The second name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win Second Prize. The third name drawn that fulfils the competition eligibility criteria and Entry Restrictions will win Third Prize.

Winner Notification & Publication

The winner will be notified by phone and/or in writing on 2 November 2017, and their details will be published on the RACV website (racv.com.au) for a period of 28 days.

Prize Claim Date & Time

The prize must be claimed by 9am on 30 November 2017, or a new winner will be drawn.

Unclaimed Prize Draw Details

11am on 30 November 2017 at the same location as the original draw.

Unclaimed Prize Draw Winner Notification

Any winner in the Unclaimed Prize Draw will be notified by phone and in writing immediately after the Unclaimed Prize Draw and the applicable prize winner will have their name published on the website on 30 November 2017 for a period of 28 days.

Total Prize Pool

Up to $3486


Prize Details

Prize

Prize Value

Prize Conditions

First Prize

 

 

 

 

1 x Slumber Safari for two adults at Werribee Open Range Zoo

 

Up to $740

 

Prize is detailed at https://www.zoo.org.au/werribee/wild-encounters/slumber-safari. Prize must be redeemed by 30 April 2018. Prize is subject to the terms and conditions of the Supplier as detailed at https://www.zoo.org.au/zoos-victoria/Wild-Encounters-tips-terms-and-conditions and Zoos Victoria reserves the right to reschedule due to unforeseen circumstances. Prize is subject to booking availability.

 

1 x Private after hours historical tour for up to 15 people at Melbourne Zoo with the Director

 

Up to $840

 

Prize must be redeemed by 30 April 2018. Prize is subject to booking availability and will be at the discretion of the Melbourne Zoo Director. Prize is subject to the terms and conditions of the Supplier. Prize is limited to a group of 15 people, with the following conditions:

1)      Each child under the age of 8 must be accompanied by an adult (ratio of 1 child:1 adult)

2)       For every two children between the ages of 8 and 15, there must be one accompanying adult (ration of 2 children: 1 adult).

1 x RACV Gift Card to the RACV Healesville Country Club and a double pass to TarraWarra Museum latest exhibition

 

Up to $380

 

RACV Gift Card is redeemable for merchandise or services at the RACV Healesville Country Club. The gift card is not redeemable for cash. The card must be redeemed before the expiry shown on the wallet and the card will be void and may not be redeemed after the expiry date. In any event, gift cards expire 12 months from the date of issue. The card cannot be reloaded or increased after issue and is partially redeemable in that it can be used on more than one occasion. If purchase exceeds available card balance, the cardholder must make up the difference by making an additional payment. Cash will not be given for any unused balance and any unused balance on expiry of the card will not be refunded or credited. Mutilated, lost or stolen cards may, at the sole discretion of RACV, be replaced or redeemed upon payment of a replacement fee (as determined by RACV).

Prize does not include travel insurance, passports, visas, items of a personal nature, meals, government taxes or levies, laundry, telephone calls, tips, any transfers or costs associated with traveling to and from your place of residence, additional nights or room upgrades. Prize is subject to booking availability. Prize is also subject to the terms and conditions of the supplier of the prize. Winner may be required to present credit card at time of accommodation check-in.

1 x double pass to Healesville Sanctuary with a unique animal encounter

 

Up to $144

 

 

Winner may choose one animal experience only from those detailed at https://www.zoo.org.au/healesville/wild-encounters/close-up-encounter. Prize must be redeemed by 30 April 2018. Prize does not include meals, items of a personal nature or any costs associated with travelling to and from Healesville Sanctuary. Prize is subject to the terms and conditions of the Supplier as detailed at https://www.zoo.org.au/zoos-victoria/Wild-Encounters-tips-terms-and-conditions and Zoos Victoria reserves the right to reschedule due to unforeseen circumstances. Prize is subject to booking availability.

Second Prize

 

1 x Tiger Behind the scenes experience at Melbourne Zoo for two people

Up to $182

Prize is detailed at https://www.zoo.org.au/werribee/wild-encounters/tiger-behind-the-scenes. Prize must be redeemed by 30 April 2018. Prize is subject to the terms and conditions of the Supplier as detailed at https://www.zoo.org.au/zoos-victoria/Wild-Encounters-tips-terms-and-conditions and Zoos Victoria reserves the right to reschedule due to unforeseen circumstances. Prize is subject to booking availability.

Age restrictions apply. Minimum age is 10 years, and participants aged between 10 and 15 years must be accompanied by an adult.

Third Prize

 

1 x 5 year extension on your Zoos Victoria Membership

Up to $1,200

Prize is subject to the terms and conditions of the Supplier. The 5 year extension will be applied to the winner’s Zoos Victoria Membership upon completion of the first twelve months of membership payments. The extension will apply to the people listed on the winner’s original Zoos Victoria Membership only. Additional people cannot be added to the winner’s Membership at the time of the extension or during the 5 year extension period.


Terms and Conditions

1.              Information on how to enter and prizes form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.

2.              This competition will be conducted during the Competition Period.

3.              The Prize(s) are stated as in the Prize Details.

4.              The first three names drawn that fulfils the competition eligibility criteria and Entry Restrictions will win the First, Second and Third Prizes in accordance with the Draw Details section of these conditions.

5.              The draw will take place at 11am on 2 November 2017 at RACV, Level 9, 473 Bourke Street, Melbourne VIC 3000.

6.              The winner will be notified in accordance with the Winner Notification & Publication section of these conditions.

7.              The Promoter may require the winner to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at the Promoter’s discretion.

8.              If a winning entry is not deemed to comply with these conditions of entry, the entry will be discarded and a new winner of that Prize will be determined by drawing a further valid entry in accordance with paragraph 4.

9.              The Promoter may, in its sole discretion, disqualify all entries from, and prohibit further participation in this competition by, any person (including without limitation a winner) who tampers with or benefits from any tampering with the entry process or with the operation of the competition or acts in violation of these conditions, acts in a disruptive manner or acts with intent or effect of annoying, abusing, threatening or harassing any other person or behaves in a manner which may diminish the good name or reputation of the Promoter or any of its related bodies corporate or the agencies or companies associated with this competition, in contrary to law or is otherwise inappropriate.

10.          The Promoter's decision is final and binding, and no correspondence will be entered into

11.          The Prize is not transferable, changeable or exchangeable and cannot be redeemed for cash. The Promoter accepts no responsibility for any variation in prize value. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize or element of that Prize another item of equal or higher value as determined by the Promoter, subject to the approval of the Victorian gambling authority if required.

12.          If the Prize has not been accepted or claimed in accordance with the Prize Claim Date & Time or if, after making all reasonable attempts, the Promoter cannot contact a drawn winner (or the drawn winner does not contact the Promoter) by the Prize Claim Date & Time, the relevant winner’s entry will be deemed invalid and the Promoter will conduct such further draws in accordance with the Unclaimed Prize Draw Details as are necessary to distribute the relevant prize, subject to any requirements of the Victorian gaming authority. Any winner in this draw will be notified as stated in the Unclaimed Prize Draw Winner Notification and Publication. 

13.          By entering this promotion, each entrant accepts full responsibility for the decision to participate in the promotion and take the Prize should he/she be selected as a winner. The winner releases the Promoter, its related bodies corporate, affiliates, officers, agents, employees and suppliers (the “Released Parties”) from all liability, loss and damage of any kind arising out of or in connection with the acceptance of, and participation in, any prize. Without limiting the foregoing, the Released Parties will not be liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss) or for any personal injury suffered or sustained in connection with the Prize(s) which cannot be excluded by law.

14.          Without limiting the previous paragraph, the Promoter and its associated agencies and companies will not be liable for any damage, loss or delay in transit to prize or be liable for any damage that occurs to the prize.

15.          The Promoter may communicate or advertise this competition using Facebook. However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants are providing their information to the Promoter and not to Facebook.  Each entrant completely releases Facebook from any and all liability.

16.          If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated by due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law and subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion as appropriate.

17.          The Promoter is not liable for any tax implications arising from the prize winnings. Independent financial advice should be sought. Where this competition involves, for GST purposes, supplies being made for non-monetary consideration, entrants will follow the Australian Taxation Office’s stated view that were the parties are at arm’s length goods and services exchanged are of equal GST inclusive market values.

18.          Entrants consent to the Promoter using the entrant’s name, image and likeness in the event they are the winner (including photograph, filming and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including the outcome) and promoting any products manufactured, distributed, and/or supplied by the Promoter or its related companies.

19.          Entrants’ details may be used for future promotions carried out by the Promoter. Entrants can request not to receive information about future promotions by calling 13 RACV (13 7228) or unsubscribing from email communication.

20.          The personal information submitted in an entry is collected by the Promoter and will be used for the purpose of conducting the promotion. Personal information supplied by entrants may be provided to related bodies corporate or agencies of the Promoter and third parties involved in promoting or conducting the promotion and future marketing and publicity communications. An entrant can gain access to, update or correct any personal information held by the Promoter by contacting the Promoter by calling 13 RACV (13 7228). All personal information will be held at the office of the Promoter. A copy of the Promoter’s Privacy Charter in relation to the treatment of personal information collected may be obtained by contacting the Promoter or from www.racv.com.au.