We’re committed to keeping you safe

We have a variety of precautionary measures in place across our locations and service operations to ensure everyone’s continued wellbeing.


Physical distancing

Strong adherence to 1.5m distances from other people, with floor markings and capacity limits to help.

Reduced contact

Cashless transactions and contactless document signing used where possible to minimise close contact with others.

Hygiene and cleaning

Sanitising stations set up at all locations, plus more frequent cleaning.


Face masks

Masks must be worn in line with Victorian Government guidelines. If you have a lawful reason not to wear a mask, we may ask to see written evidence of this when on RACV property.

Contact tracing

Where appropriate, we’ll ask to record your contact details to help with contact tracing if its needed.

Health screening

Asking questions and checking your temperature to determine whether you are experiencing COVID-19 symptoms.