Our COVID-Safe precautions

Everything you need to know about our health and hygiene practices.

We’re committed to keeping you safe

We have a variety of precautionary measures in place across our locations and service operations to ensure everyone’s continued wellbeing.

 

Physical distancing

Strong adherence to 1.5m distances from other people, with floor markings and capacity limits to help.

Reduced contact

Cashless transactions and contactless document signing used where possible to minimise close contact with others.

Hygiene and cleaning

Sanitising stations set up at all locations, plus more frequent cleaning.


 

Face masks

In line with Victorian Government guidelines, all Victorians must carry a face mask when leaving home and wear it when a safe distance can't be maintained.

Contact tracing

Where appropriate, we’ll ask to record your contact details to help with contact tracing if its needed.

Health screening

Asking questions and checking your temperature to determine whether you are experiencing COVID-19 symptoms.

Links to support your health and wellbeing