SmartThings frequently asked questions

What is SmartThings?

SmartThings is the brain of your smart home. It connects wirelessly with a wide range of smart devices and makes them work together.

What can I do with SmartThings?

SmartThings allows you to monitor, control, and automate a wide range of connected devices in your home. For example, you can set connected lights to turn on and off at the touch of a button, at the same time each day, when you open doors and windows, when motion is detected in your home, or when you say “Turn on the kitchen lights.”

Learn more about Uses for SmartThings in your home.

Can I install the Smart Home Starter kit myself?

Yes, we ship to any Australian address so just mention you'd like to self-install when you speak with our Smart Home specialists after completing our enquiry form or calling 13 27 56.

If you live in the Melbourne metropolitan area (premises in postcodes 3000 – 3210), you can choose to take the hassle out of the installation process and have a Smart Home specialist deliver your Smart Home Starter Kit, set it up it in your home and even show you how to use it.

What are the shipping and installation timeframes?

Installation by our RACV SmartThings specialst typically occurs within a week of you placing your order.

If you’d prefer to install it yourself, we’ll let you know the expected shipping timeframes over the phone.

Couldn't find what you were looking for? Contact an RACV SmartThings specialist today

Call 13 27 56