SmartThings frequently asked questions

What is SmartThings?

SmartThings is the brain of your smart home. It connects wirelessly with a wide range of smart devices and makes them work together.

What can I do with SmartThings?

SmartThings allows you to monitor, control, and automate a wide range of connected devices in your home. For example, you can set connected lights to turn on and off at the touch of a button, at the same time each day, when you open doors and windows, when motion is detected in your home, or when you say “Turn on the kitchen lights.”

Learn more about Uses for SmartThings in your home.

Can I install the Smart Home Starter kit myself?

We’re taking the hassle out with our RACV SmartThings specialist who will help you get set up and will even show you how to use it.

If you prefer to install it yourself, we'll have an option for you in early 2019. Stay tuned.

What are the shipping and installation timeframes?

Once you decide to go ahead, we’ll contact you to arrange a convenient time for our RACV SmartThings specialist to come out with your Smart Home Starter Kit and install it.

Be aware a limited number of starter kits are available for installation before Christmas (inner Melbourne only).

Couldn't find what you were looking for? Contact an RACV SmartThings specialist today

Call 13 27 56