Big 2016 for RACV

The past year has been an exciting time for RACV.

Our new CEO and Managing Director Neil Taylor joined RACV in March.

The Board approved a new strategic plan.

Its key features are:

·      Delivering more products and services to more members

·      Making membership more meaningful and relevant to all members

In November, we relaunched the racv.com.au website after just five months of development.

Also in November we launched RACV Car Share, with nearly 300 members signing up. 

RACV members saved more than $186 million through the various member benefit programs, including nearly $40 million through our Show Your Card & Save program, with more than 100 partners.

During the year, members purchased more than 500,000 discounted movie tickets

We've had great success in promoting solutions for roads and public transport, and the State Government is now implementing a number of road and public transport projects for which RACV has long-advocated. They recently committed to deliver the 'missing link' in the Metropolitan Ring Road – the North-East-Link, which will connect Greensborough to the Eastern Freeway and EastLink.

Thanks to an overwhelming response from the Victorian community the 2016 Redspot Survey on road congestion received a record 18,000 nominations. Our OnTrack survey of rail passengers to find out the problem locations and key issues on Melbourne's train services also received almost 18,000 responses.

Victoria’s Mornington Peninsula will receive a major economic boost after the $150 million redevelopment of the RACV Cape Schanck Resort was formally launched in February by The Honourable John Eren MP, Minister for Tourism and Major Events.

RACV contributed more than $6 million to the community through grants made by the RACV Community Foundation and our community partnerships, as well as events and advocacy programs.

We helped more than 900,000 members with Emergency Roadside Assistance and hundreds on their bikes with Bike Assist.

In 2016, there were about 165,000 Melbourne Bike Share rentals, which allowed people move around the city quickly and cheaply. 

We also helped about 41,000 members in their homes with Emergency Home Assist. This means we’re attending a home emergency every 15 minutes on average.

RoyalAuto launched Impact, a major multi-media journalism project which followed road trauma victims from crash to recovery. The Impact project will continue to follow survivors’ journeys through Victoria’s remarkable life-saving system for road trauma victims in 2017 and beyond. RoyalAuto also received nearly 553,000 competition entries including 123,000 for the Nissan Altima.

RACV Drive School helped 30,000 learners this year on the road to getting their drivers licence. 

The RACV Energy Breakthrough event saw 163 schools and more than 6000 students, teachers and parents participate in the 26th year of this great event held in Maryborough. More than 12,000 spectators turned out to support the students and enjoy the action.

For more on RACV’s activities, visit our website or read the annual report.

Written by RACV
December 30, 2016