How do I qualify?
During the offer period purchase a new RACV Motor Insurance policy (including Motorcycle) online. Policies must be held for not less than 21 days from the date of issue. Offer only valid where annual payment or first monthly instalment is received in full. Renewal payments do not qualify for this offer.
Can I have cash or a discount on my policy instead of the RACV Tickets voucher?
No, there are no variations on this offer.
What can the voucher be used for?
Voucher is redeemable for all RACV Tickets partners except the At Terminal and Long Term Car Parks at Melbourne Airport. Visit https://tickets.racv.com.au/ to view all the offers.
Is the offer available if I call 13RACV or visit an RACV shop?
No. This offer is strictly available online only.
When will I receive my voucher?
Please allow an additional 30 days following the initial qualifying period (21 days) to receive your voucher. Your voucher will be sent to the email address nominated when purchasing your RACV Motor Insurance policy online.
What if I haven’t received my voucher?
Please check your spam/junk mail folder. If you have not received your email within 30 days of qualifying for the offer, please email firstname.lastname@example.org with your Name, RACV Member Number and RACV Motor Insurance Policy Number. This information can be found on your policy documents.
What if I lose the voucher code?
Please email email@example.com with your Name, RACV Member Number and RACV Motor Insurance Policy Number. This information can be found on your policy documents.
How do I redeem the voucher online?
Please follow these instructions. You will need your RACV Member Number and RACV Tickets Voucher Code handy.
Can I extend the validity of the voucher?
No, the vouchers are strictly valid for 6 months from the date of issue.
What if I don’t redeem the entire value on my purchase. Can I use the balance at another time?
No, the voucher can only be used on one occasion. It can be used in a single transaction purchasing tickets from multiple RACV Tickets partners.
Can the voucher be used for other RACV Member benefits such as discounted movie tickets or Woolworths WISH gift cards?
No, the voucher is only valid for offers available via RACV Tickets except the At Terminal and Long Term Car Park/s at Melbourne Airport. Visit https://tickets.racv.com.au/ to view all the offers.
Can I give my voucher to someone else?
Only RACV members can purchase tickets via RACV Tickets. Tickets purchased through RACV Tickets can be gifted to non-members.
What if I can’t use my tickets?
Tickets purchased using your online voucher code are non-transferable and non-refundable.