Work with RACV

Why choose RACV?

We welcome our employees’ diverse range of skills and perspectives and we encourage work/life balance. We provide rewarding and challenging careers and foster the personal and professional development of our people.

Smartplace Project

RACV is moving its headquarters to Bourke Street in the city in late 2017. As part of the move, a new workplace design will be implemented to support RACV's future ways of working.  Our new head office will develop a space that will better support flexibility, collaboration and innovation and enable staff to work together in a more inspiring, healthier and sustainable workplace.

Our organisation

RACV is a proud Australian organisation with a long and distinguished history. We are a successful mutual enterprise, centred on providing valued products and services to our members and caring for our members and their communities.

Our business is diverse, having grown from primarily providing motoring services to Victorian members to today where we offer careers in hospitality, leisure, finance, insurance, home services, motoring and mobility products and services, travel and tourism, salary packaging and retail. We have expanded through several of these businesses to other parts of Australia.

RACV also offers diverse roles in a range of professional business support and corporate services including people and culture, finance, information technology and telecommunications, e-business, business and asset management, marketing and public affairs.

Our values

We believe our values set us apart. They underscore RACV’s expectation that our employees will deliver great member service in all circumstances and embrace those values in all of their professional dealings.

At RACV we believe in:

  • maintaining trusted relationships with our members and stakeholders;
  • delivering excellent service;
  • enhancing the value and benefits of membership;
  • acting with honesty and integrity, and treating everyone with respect;
  • encouraging continuous improvement and innovation;
  • including, empowering, supporting and developing our employees; and
  • supporting and contributing to the community.

Our people

  • Lifestyle discounts

    RACV offers our employees significant discounts on insurance, home, car and travel products as well as staff pricing at any of RACV's eight resorts. You also receive free roadside assistance membership after three months.

  • Community

    RACV supports members and the community with volunteering opportunities and offering employees one paid volunteer day a year. Employees can also contribute to RACV’s Community Foundation.

  • Diversity

    At RACV, we believe in cultivating a diverse workforce for our future. We support people from all walks of life regardless of ethnicity, religious beliefs, age or sexual orientation and support equal employment opportunities for everyone.

  • Career development

    RACV advocates building capable and confident employees via options such as in-house learning and development opportunities, external learning courses, secondment opportunities and the Educational Assistance Program.

  • Health and wellbeing

    RACV supports good health and wellbeing with free annual health initiatives such as the employee eye policy and flu vaccinations, as well as access to our Employee Assistance Program and annual fitness events.

  • Work-life integration

    RACV offers access to a variety of Flexible Working Arrangements in order to contribute to greater personal wellbeing and performance such as part time work, flexi-hours and purchased leave.

Locations

Our head office is located at Noble Park in the south-eastern suburbs of Melbourne.

RACV shops, depots and vehicle inspection centres are located throughout metropolitan and regional Victoria.

RACV Club has two locations: Melbourne CBD and Healesville.

RACV Resorts are located in Victoria at Cape Schanck, Cobram, Creswick, Inverloch and Torquay; in Queensland on the Gold Coast and Noosa; and in Hobart, Tasmania.

Map of RACV staff across Australia

What is the recruitment process?
  • An application for an advertised role is via resume with a covering letter, forwarded by email.
  • Applications are short-listed based on the requirements and specifications of the role.
  • Short-listed candidates are asked to attend one or more behavioural-based interviews.
  • Job-specific skills and/or profile testing are completed as required.
  • Other checks completed as required, e.g. police, health and appropriate visa.
  • Reference checking is completed.
  • Offers are made and accepted in writing.
  • RACV Corporate employees attending a meeting

    Corporate

    This is where we innovate for the future of RACV and our members. See what you can do!

    This is where we innovate for the future of RACV and our members. See what you can do!

  • RACV Resport and Club Hospitality and Leisure employees stand together

    Hospitality and Leisure

    Kick-start your hospitality career with RACV at one of our many RACV Resorts or RACV Club.

    Kick-start your hospitality career with RACV at one of our many RACV Resorts or RACV Club.

  • Call centre staff member helping an RACV member on the phone

    Service

    We have been taking care of members for more than 100 years, providing world-class service on a daily basis.

    We have been taking care of members for more than 100 years, providing world-class service on a daily basis.

Work for a membership organisation and one of Victoria's leading employers in insurance, hospitality, marketing, tourism and more.

Apply now