Work with RACV

Why choose RACV?

We welcome our employees’ diverse range of skills and perspectives and we encourage work/life balance. We provide rewarding and challenging careers and foster the personal and professional development of our people.

Smartplace Project

RACV is moving its headquarters to Bourke Street in the city in late 2017. As part of the move, a new workplace design will be implemented to support RACV's future ways of working.  Our new head office will develop a space that will better support flexibility, collaboration and innovation and enable staff to work together in a more inspiring, healthier and sustainable workplace.

Map of RACV staff across Australia

Our organisation

RACV is a proud Australian organisation with a long and distinguished history. We are a successful mutual enterprise, centred on providing valued products and services to our members and caring for our members and their communities.

Our business is diverse, having grown from primarily providing motoring services to Victorian members to today where we offer careers in hospitality, leisure, finance, insurance, home services, motoring and mobility products and services, travel and tourism, salary packaging and retail. We have expanded through several of these businesses to other parts of Australia.

RACV also offers diverse roles in a range of professional business support and corporate services including people and culture, finance, information technology and telecommunications, e-business, business and asset management, marketing and public affairs.

Our values

We believe our values set us apart. They underscore RACV’s expectation that our employees will deliver great member service in all circumstances and embrace those values in all of their professional dealings.

At RACV we believe in:

  • maintaining trusted relationships with our members and stakeholders;
  • delivering excellent service;
  • enhancing the value and benefits of membership;
  • acting with honesty and integrity, and treating everyone with respect;
  • encouraging continuous improvement and innovation;
  • including, empowering, supporting and developing our employees; and
  • supporting and contributing to the community.

Opportunities and benefits

Working at RACV provides you with the opportunity to embrace your current capabilities and to develop further within the network of the organisation. The vast diversity of RACV provides a challenging and rewarding environment that encourages and supports employees to achieve their full potential.

Our Employee Benefits Program provides rewards, incentives and career development that support employees’ well-being at home and work.

Career benefits:

  • A range of learning and development programs.
  • Access to accredited qualifications through our Registered Training Organisation.
  • Education Assistance Program to support employees to obtain university and other formal qualifications.

Financial benefits:

  • Performance-based remuneration.
  • Generous discounts on RACV products, services, Club and Resorts accommodation and retail merchandise.

Lifestyle benefits:

  • Travel and accommodation discounts booked through RACV Travel and discounted event tickets.
  • Access to a 24-hour counselling service through our Employee Assistance Program.

Community benefits:

  • RACV matches employee donations to the RACV Community Fund at a rate of $2 for every $1 donated.
  • One day of paid volunteer leave per year.

Caring for the community:

Caring for our members and the community is at the heart of RACV. Our community-based programs include the RACV Community Foundation, the RACV Good Citizen Program and our Community Partnerships which fund and support a vast range of community projects.

Locations

Our head office is located at Noble Park in the south-eastern suburbs of Melbourne.

RACV shops, depots and vehicle inspection centres are located throughout metropolitan and regional Victoria.

RACV Club has two locations: Melbourne CBD and Healesville.

RACV Resorts are located in Victoria at Cape Schanck, Cobram, Creswick, Inverloch and Torquay; in Queensland on the Gold Coast and Noosa; and in Hobart, Tasmania.

What is the recruitment process?

  • An application for an advertised role is via resume with a covering letter, forwarded by email.
  • Applications are short-listed based on the requirements and specifications of the role.
  • Short-listed candidates are asked to attend one or more behavioural-based interviews.
  • Job-specific skills and/or profile testing are completed as required.
  • Other checks completed as required, e.g. police, health and appropriate visa.
  • Reference checking is completed.
  • Offers are made and accepted in writing.

Job opportunities

Corporate roles encompass front line, middle management, senior management and specialist roles in a broad range of career streams that include:

  • Accounting
  • Insurance
  • Corporate property management
  • Internal audit
  • Finance
  • Operations
  • Financial services
  • Public relations
  • Hospitality
  • Sales and marketing
  • Human resources
  • Tourism
  • Information technology