Keep track of your products, claims, payments and details online
It's easy to get set up online, whether you're an RACV Member or a Club Member.
Make payments, keep track of your products, buy new products, update your details or find a document, all in the one place.
Set up your account in just a few quick steps.
Manage direct debits, payment methods and view your history.
Get your certificate of insurance, renewal notice and more in one place.
Let us know if your address or phone number has changed.
Update your policy, vehicle details, drivers, excess and more.
Save time with pre-filled details when you log in first.
Make and track claims for home, car and motor insurance.
Choose how you receive notices and which newsletters you get.
Check your dashboard or head to 'my details'.
Find out how to set up and use your account.
Find a support service when you need it.
It's easy to create an online RACV account.
Visit our create an account page and fill in your details.
We'll then send you a link to verify your email and set a password.
Once that's done, you can log in to your online account anytime.
From here you can:
You can easily update your personal details online:
From there, you can view and update your:
To update your name or date of birth, you’ll need to call us on 13 72 28.
You can find your products and documents in your online account.
From the dashboard you can see your:
You can also click ‘View details’ next to each product for more detailed information.
To view your documents visit the Documents tab.
For Club members, you can see:
From setting up your online account, to understanding our products and services, you'll find the answers online.