RACV Graduate Program

Kick-start your career at an organisation owned by and run for the benefit of its customers

Our 12-month generalist and specialist program pathways offer three rotations of four months duration. You’ll experience different parts of RACV and meet key leaders as you start your career. We’ll provide opportunities for you to manage and contribute to meaningful projects and work on a final enterprise-wide capstone project with your graduate peers.

The 2023 Graduate Program (the Program) offers several streams, including:

  • data engineering
  • data analytics
  • digital content and design
  • product management
  • customer experience (CX)
  • finance
  • generalist
  • health, safety and wellbeing
  • human resources
  • marketing
  • Salesforce Marketing Cloud
  • tax
  • technology

Be supported every step of the way

No matter where you set your sights, you’ll receive unparalleled support to help you develop your career.

Each of our successful graduates are provided:

  • a tailored, individual development plan designed to successfully achieve career goals
  • a mentor from senior management for coaching and guidance
  • the opportunity to work in different roles and teams as part of their rotation plan.

You need to meet the following requirements to apply:

  • be in the process of completing your studies in mid to end of 2022 (or have already completed your studies within the last 2 years)
  • have full permanent work rights in Australia (be an Australian or New Zealand citizen or an Australian Permanent Resident).
Two RACV graduates laughing together.

1. Online application (cover letter and resume)

This is our chance to find out more about you. To be considered for the role, you’ll need to submit a:  

  • Resumé
  • Outlining any work, leadership and/or team experience
  • Cover letter, including:
  • a little bit about you and why you are interested in our Graduate Program
  • what graduate role you would like to be considered for
  • information about any extra-curricular activities/volunteer work you've done

2. Video interview and online psychometric assessment

You’ll be notified via email if you’re selected to participate in this part of the process. This is completely online and should take about 30 minutes for you to complete. There are two stages. In stage one, you will record yourself answering interview questions. In stage two, you will complete verbal, numerical and abstract reasoning assessments.

3. Assessment Centre and interview process

This is a face-to-face process. You will be invited to attend the RACV offices. On the day, you can expect:

  • an information session which is an opportunity for you to learn more about the program
  • a group activity so that we can see how you work with others
  • a case study so we can see how you approach problem solving
  • the opportunity to meet the Business Managers alligned to your area of interest
  • a final panel interview where you'll undertake a behavioural-based interview with a leader in your desired team.

4. Offer

After the in-person assessment centre and interview, if you progress to this final stage, we’ll conduct pre-employment checks and background screening. All interviewees will be contacted to receive an update on the progress of their application by phone. If you haven’t heard from us, your application is still being considered for the graduate program, or potentially another role at RACV. We’ll let all applicants know the outcome by end of September 2022.

  • RACV Community Involvement

    Making a positive and lasting impact in our community has long been a part of our DNA; after all, we’ve been supporting Victorian communities for more than 115 years. 

    We’re committed to acting responsibly and demonstrating leadership through the business decisions we make and the actions we take, from supporting local charities through our Community Foundation to our long-standing advocacy efforts on everything from road rules to public transport.

    We recognise that we have a responsibility and opportunity to take a leadership role in creating social impact, and now you have the opportunity to join us.

    • Discover how we influence change and drive sustainable outcomes.
    • Get involved in projects that help Victorians feel connected, safe and included in their community.
    • Volunteer for RACV and community-partnered events including ANZAC Day and the RACV Australia Day Festival, and the MidSumma Festival.
  • Why start your career at RACV?

    There’s something special about working for an iconic Australian organisation. A household name for most Victorians, the RACV has been around for more than 115 years and is now recognised as the largest member organisation in Victoria.

    Renowned for our advocacy efforts, award-winning member content RoyalAuto, and our wide-range of products and services in mobility, home and leisure, we’re proud of our rich history and excited for an even brighter future.

    See our careers page for more information.

What is RACV looking for in a Graduate?

We're interested in students with degrees in generalist and specialist disciplines. Key competencies assessed through our recruitment process include:

  • Demonstrates self-awareness
  • Action oriented
  • Resilience and the ability to embrace change
  • Building partnerships and working collaboratively with others
  • Organisational skills
  • Ability to analyse problems and identify potential solutions
  • Communicates effectively

Can I choose my rotations?

Your first rotation will be aligned to your discipline of study. Rotation two is a combination of business needs and your preference. You’ll be encouraged to discuss your third rotation preference with the Graduate Program Manager. Your final rotation should be aligned to your chosen career path at RACV. While we’ll always look to meet a Graduate’s request, unfortunately, this is not always possible.

What’s the salary?

RACV’s Graduate salary starts at $71,975  including superannuation per year. This is a competitive salary aligned with the market and is reviewed each year. 

Jordan Lang, Club Membership Coordinator

Graduated in 2019 with a Bachelor of Management (major in event management)

Every Victorian knows of RACV, so an opportunity to work here straight out of university was both exciting and very nerve racking. The welcoming and friendly culture that exists meant that an hour into my first day, I was relaxed and excited for my journey ahead.

The Program helped me go from someone who had no idea what they wanted to do, to someone who is very passionate about their role and excited for the future.

Josh Tanner, Product Coordinator – Motor Insurance

Graduated in 2020 with a Bachelor of Commerce  

The Program provided a network of quality people that helped me develop my professional understanding and provided me opportunities to learn and grow.

I got exposure to different parts of the business, giving me the opportunity to discover what area or role I’d like to progress my career in. Having a Mentor in the program was important for my development and landing a permanent position. Mentors are so crucial and my advice is to draw from their wisdom and experience as much as possible, even once you’ve moved on.

Harneet Kaur, Generalist Graduate 2022 (Home and Energy)

Graduated in 2021 with a Bachelor of Business (economics and finance)

It’s a fast paced environment, but very rewarding to see your projects come to life. When it comes to this role, a key characteristic for a smoother journey is to be open-minded.

What I love most about my job is the communication culture. We can take part in ‘coffee roulette’, an opportunity to be randomly paired with anyone at RACV and hear about their journey and focus.

Jonathan Brisbane, Generalist Graduate 2022 (Motoring and Mobility)

Graduated in 2021 with a Bachelor of Science and Bachelor of Arts

I was lucky enough to be given tasks with a high degree of autonomy and responsibility right off the bat. This has allowed me to gain a wealth of knowledge and experience in an area I was completely unfamiliar with before joining RACV.

There is a genuine care for everyone and we’re encouraged to give back to the community through paid volunteer days. It’s really rewarding knowing that you’re working for an organisation that will do right by its customers and the wider community.

Gina Guo, Generalist Graduate 2022 (Home and Energy)

Graduated in 2021 with a Master of Marketing Communications

In a large organisation like RACV, opportunities are everywhere. The key is to come in with a can-do attitude and an eagerness to learn.

A major task that I was assigned, heavily involved stakeholder management, including talking to different people outside of my team. It was a great opportunity to meet interesting people, gain more insights into the overall structure of the business and major projects different teams are working on.

Damian Bartlett, Digital Analytics Graduate 2022

Graduated in 2021 with a Bachelor of Computer Science

For me personally, I think there's a great balance between technical and non-technical thinking. The rewarding feeling of fixing various issues that arise makes the job worthwhile.

My primary focus in the team is tagging and analytics implementation using Adobe Launch. The role also includes analysing and reporting on site performance through Adobe Analytics.

Anyone with a love for problem solving and interest in data would fit well in this role, with extra points if you're comfortable with presenting. 

Lucas Goette, Generalist Graduate 2022 (Home and Energy)

Graduated in 2021 with a Bachelor of Business and Bachelor of Banking and Finance

The best part of the Generalist Graduate role is the opportunity to work alongside so many different specialists and not be restricted to one specific task the whole time. There’s been many opportunities to work alongside marketing, content, design, data, project, product and business solutions experts.

RACV also has numerous associate businesses and subsidiaries, so there’s always new and interesting projects being worked on.

Jarrod Friday, Technology Graduate 2022

Graduated in 2021 with a Bachelor of Business (information systems)

I was attracted to RACV because of the flexible Graduate Program with rotation-based learning. This has allowed me to have a taste of the diverse roles within the technology space.

The most thrilling part about being a graduate is the opportunity to work on and own a project from start to finish. It’s a great feeling receiving endorsement from your team and being congratulated on the delivery of your work.

While having a technical background can be beneficial, the beauty of the Program is the warm culture where everyone takes the opportunity to lend a hand.