Etiquette guidelines are designed to respect and cater for all members’ preferences and lifestyle needs. For the comfort and convenience of all members your cooperation in adhering to the etiquette guidelines will be greatly appreciated.

City Club

Admission To Club Premises

It is a condition of entry that a member produce a current Club membership card.

Guests

As a member, you can sponsor family and friends to stay at the Club as your guest, even when you are not in attendance. The booking must be made by the member on behalf of their guest and guests will be charged the non-member rate for accommodation.

Guests can attend a maximum of six member interest group events per year. Guests can enter the Business Centre six times a year. Spouses and partners of Club members have unlimited access to member interest groups and the Business Centre.

On all other occasions a member must be in attendance and sign their guests into the Club using the Visitor’s Book.

Members are responsible for the behaviour of their guests.

Children

Members bringing children to the Club are asked to supervise them and respect the rights and privileges of other members.

Children of any age under the supervision of a member/guardian are welcome in all areas of RACV City Club, except in the Wine Bar, Members’ Carbine Bar, the Gymnasium and Billiards Room.

Children under 16 years of age are not permitted in the gymnasium or One Spa.

Children under 12 years of age are not permitted in the sauna or steam room.

Children 10 years of age and under must be actively supervised in the aquatic areas at all times.

Children under five years of age are not permitted in the spa.

Dress Code

RACV Club aims to provide a warm and friendly environment for members and a neat and tidy appearance is required at all times. To avoid embarrassment or inconvenience, the dress code policy is outlined below.

RACV Club Venues (except RACV City Club Members’ Dining Room)

Smart casual is the minimum dress requirement for entry. Children are also required to adhere to the dress standards and should not wear thongs. Discretion will be used in the case of young children.

Members’ Dining Room: City Club

Gentlemen are required to wear a collared shirt and a jacket is preferred. Ladies should wear equally appropriate attire.

Billiards Room

The minimum dress standard for entry for men is a collared shirt, trousers, shoes and socks; polo shirts are acceptable. Ladies should wear equally appropriate attire.

Members are responsible for the conduct of their guests and any damage to the billiard tables or equipment.

Children under 14 years of age are not permitted in the billiards room.

Fitness Centre

Members entering the Fitness Centre dressed in sports attire should enter and depart through the Chancery Lane Foyer on Lower Ground Level (City Club) or the Lobby on Level 1 (Healesville Country Club).

Change Rooms

In the interests of the comfort and safety of all our members we kindly ask members with children of the opposite gender aged seven years and over to use one of the family change rooms. Please note that family change rooms must be used under supervision.

Smoking

Smoking is not permitted on Club property.

Mobile Phones

The use of mobile phones is permitted in all areas of the Club. In the Library and Members' Dining Room, members are requested to have their mobile phones set to silent mode and to not make or receive phone calls.

Presentations

In consideration of other guests, presentations may not be made in Club dining areas. Please inform staff if presentations are required so that alternative arrangements can be made in advance.

Guide Dog and Assistance Dog Rules

Members are advised that pets cannot be properly catered for at any Club venue, and with the exception of Guide and Assistance Dogs, are not permitted on any Club site including the car park.

Baby Change Facilities

Facilities are located in all disabled bathrooms, found on the City Club Ground Level, Levels One, Two and 17. A baby change and feeding room is also located adjacent to the City Club Ladies’ Lounge.

 

Healesville Country Club

Admission to Country Club Premises

It is a condition of entry that a member produce a current RACV Club membership card upon request .

Guests

Members must ensure the names of all their guests are registered in the Visitors Book.

Members are responsible for the behaviour of their guests at all times.

Children

Members bringing children to the Country Club are asked to supervise them and respect the rights and privileges of other members. Children of any age are welcome in all areas of the Country Club however, children under 16 years of age are not permitted in the One Spa, the Fitness Centre including the Gymnasium, Spa, Steam/ Sauna and Billiards Room. Children under 16 years of age must not be left unattended in Accommodation rooms.

A Parents room is available for feeding and changing babies on Level 2, opposite the Members Lounge.

Dress Code

RACV Club provides a warm and friendly environment for members and a neat and tidy appearance is required at all times. To avoid embarrassment or inconvenience the dress code policy is outlined below.

All Areas

Smart casual is the minimum dress requirement for entry.

Smart casual does not include thongs, torn or ripped jeans, ugg boots, singlets, tank tops, sports shorts, board shorts, backless sandals; baseball caps, torn T-shirts or T-shirts with inappropriate slogans.

Blue Tree Grill

Gentleman: A collared shirt is required when dining in the Blue Tree Grill, a polo shirt is acceptable. Ladies are requested to wear appropriate attire.

Fitness Centre

Members seeking to gain entry to the Fitness Centre in sports attire should enter and depart through the Level 1, Lobby entrance. Fitness attire including runners are to be worn at all times. Revealing clothing or T-shirts with inappropriate slogans will not be permitted.

Golf Course

A collared shirt must be worn at all times, polo shirts are acceptable. Denim is not permitted.

Children

Children are also required to adhere to the dress standards although discretion will be used in the case of young children.

Smoking

For the comfort of members and guests, smoking is prohibited throughout RACV Club.

Mobile Phones

The use of mobile telephones is permitted in all areas of the Country Club. In the Blue Tree Grill and the Library members are requested to have their mobile phones set to silent mode and to not make or receive phone calls.

As a courtesy and a sign of mutual respect, members using group activity areas (for example Billiards room, gym, etc) are requested to have their mobile phones set to ‘silent’ and restrict their use to an absolute minimum.

Presentations

In consideration of other members and guests presentations may not be made in Country Club dining areas. Please inform staff if presentations are required so that alternative arrangements can be made in advance. Speeches and their contents are to remain private to members in attendance.

Billiards Room

Members are responsible for the conduct of their guests and any damage to the Billiards table or equipment. Children under 16 are not permitted in the Billiards Room.