Booking through Customer Care Centre (system issues excluded)
Vehicle not in a clean state
Smoking in the vehicle
Pets in the vehicle
Lost fuel card
Lost parking card
Lights left on
Vehicle left unlocked
Vehicle parked in incorrect parking space (without notifying RACV)
Infringement administration fee
*Any vehicle that exceed its booking end time between 1 – 3 hours and does not notify RACV Car Share.
^Any vehicle that exceeds its booking end time by more than 3 hours, but less than 6 hours and does not notify RACV Car Share.
† Any vehicle that exceeds its booking end time by more than 6 hours or not returned at all and does not notify RACV Car Share
**Pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited..