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Planning your visit at RACV Club
As we begin to reopen our properties, not all facilities will be open and some will have limited operations or capacity. Please note some of the facilities below will not immediately be open and we are currently working through this detail.
We will update this page with further detail on Tuesday 3 November. Until then, please contact us for further information.
What do I need to know?
Please be aware that you'll be asked to provide photo ID with a current residential address upon entry to these facilities.
You’ll need to provide your contact details when you arrive and each time you use a Resort facility. This helps us with contact tracing if a COVID-19 case is reported.
Operating hours may differ from your previous visits.
Please visit our Club COVID page for further information about our COVID response, including our hygiene practices.
If you wish to change or cancel a booking you have made for an upcoming visit or stay, please make contact directly with our City Club or Healesville team to let us know.
You can find the contact details for each our RACV Club locations here.
In line with government rules, we require all Members and guests to make bookings for all activities at our properties prior to arrival. We ask that you please plan your visit prior to arriving at our RACV Club and Resort properties to ensure you can access facilities with limited capacity. Please note there is no additional seating within the Club for waiting prior to your booking.
Your RACV Club membership was suspended on 23 March 2020.
If you have an outstanding renewal statement, we encourage you to renew, so that your membership is current and we can extend your membership.
For current financial Club members your period of membership will be extended to cover the period of closure (subject to your Club join date). If you joined during the closure your membership will be extended from your join date. The same is applicable for Golf Membership at the Healesville Country Club. As a Club Member, you do not need to do anything.
Your Fitness Centre access period, if part of your existing Club membership package will be extended in line with your Club membership.
We thank you for your patience and support during our temporary closure period and will do everything to ensure your safety on welcoming you back to RACV Club and Resorts.
If you have any questions about your membership, please contact the Club membership team on 1300 501 501 or email: firstname.lastname@example.org