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Prior to visiting City Club or Healesville Country Club, you will need to book some experiences before you arrive at the property such as dining, One Spa and golf. Check each of our locations below to find out what’s open and what’s closed.
Our COVID response
Your visit to RACV Club will be a little different from usual as we adapt to the Government’s public health advice, however we’re still committed to providing you with an enjoyable – and safe – experience. We appreciate your ongoing support and patience in helping us maintain these new measures.
Not all facilities will be open initially. We ask for your understanding, support and active involvement in ensuring all guests have an enjoyable and safe stay.
Find out more about how your visit to RACV Club may have changed.
Face masks
In line with Victorian Government guidelines, all Victorians must carry a face mask when leaving home and wear it when indoors and when a safe distance can't be maintained.
We are open for visits and stays.
Not all facilities will be open initially. We ask for your understanding, support and active involvement in ensuring all guests have an enjoyable and safe stay. Find out what dining options and facilities are open and available for your visit below.
What's open
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Accommodation
Book nowWe are open for stays.
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Bourke Street Green
Plan a visitOpen Monday to Friday, 11:30am - 9pm.
No bookings required.
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Le Petit Gâteau
Find out moreOpen Monday to Friday, 8am - 1pm.
Takeaway only.
Closed from 25 December to 19 January 2021.
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Bistro
Book nowOpen 7 days for breakfast, lunch and dinner, 6:30am - 10pm.
Bookings required.
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Barbershop
Book nowOpen Monday to Wednesday, 8am - 4pm.
By appointment only. Last appointment 3:30pm.
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Fitness Centre (Gym)
Book nowOpen Monday to Friday, 6am - 7pm; Saturday and Sunday, 10am - 4pm.
Bookings required.
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Lobby Shop
Find out moreOpen Monday to Friday, 8am - 8pm.
Unmanned, requires QR code check-in for access.
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One Spa
Call 03 9944 8884Open Wednesday, Friday and Saturday, 10am - 6pm; Thursday, 10am - 7pm.
By appointment only.
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Squash
Book nowOpen Monday to Friday, 6:15am - 6:45pm; Saturday and Sunday, 10:30am - 3:45pm.
Bookings required.
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Group fitness
Book nowOpen Monday to Friday, 6am - 7pm.
Bookings required. One session per day.
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Pool
Book nowMonday to Friday, 5:45am - 7:30pm; Saturday and Sunday, 10:30am - 3:30pm.
No lifeguard on duty. Bookings required.
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Members' Dining Room
Book nowOpen Thursday and Friday, 12pm - 3pm and 6pm - 9pm.
Bookings required.
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Billiards room
Find out moreOpen Monday to Saturday, 10am - 4pm.
Food and beverage services currently unavailable. Members to provide own cues and balls to be collected from the Fitness Centre.
Two hour sessions. Bookings required.
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Shared workspace
Book nowMonday to Friday, 10am - 4pm.
Bookings required.
What's closed
We are open for visits and stays.
Not all facilities will be open initially. We ask for your understanding, support and active involvement in ensuring all guests have an enjoyable and safe stay. Find out what dining options and facilities are open and available for your visit below.
What's open
-
Accommodation
Book nowWe are open for stays.
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Terrace Bistro
Call 03 5962 4899Open 7 days, 7:30am - 8pm.
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One Spa
Call 03 5969 9388Open Tuesday to Saturday, 10am - 4pm.
By appointment only. Last appointment 3:30pm.
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Gym
Find out moreOpen Monday to Friday, 6am - 7pm; Saturday and Sunday, 8am - 5pm.
Limited manning, restricted numbers and services.
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Golf and Pro-Shop
Call 03 5969 9370Open 7 days, 7am - 3pm.
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Library, Games Room and Billiards Room
Call 03 5962 4899Open 7 days, 8am - 8pm.
Unmanned, require QR code check-in for access.
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Sports bar
Book nowOpen 7 days, 10am - 3pm.
Outside dining only, with limited menu.
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Pool
Find out moreOpen Monday to Friday, 6:15am - 11am and 2:15pm - 7pm; Saturday and Sunday, 8:15am - 5pm.
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Lobby Shop
Find out moreOpen Monday to Friday, 8am - 8pm.
Unmanned, requires QR code check-in for access.
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Members' Lounge
Call 03 5962 4899Open 7 days, 10am - 3pm.
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Tennis
Find out moreOpen Monday to Friday, 8am - 3pm.
What's closed
What will be open when I visit?
When you visit our properties, not all facilities will be open or open in the same way. We appreciate your understanding as we begin to reopen within the new COVID safe environment. Please keep up to date via our website or contact us directly.
What should I do if I see something that is not COVID safe?
If you see anything not in line with government guidelines, please contact a staff member immediately.
How can I change or cancel my booking?
If you wish to change or cancel a booking you have made for an upcoming visit or stay, please make contact directly with our City Club or Healesville team to let us know.
You can find the contact details for each our RACV Club locations here.
Can I visit without a booking?
In line with government rules, we require all Members and guests to make bookings for all activities at our properties prior to arrival. We ask that you please plan your visit prior to arriving at our RACV Resort properties to ensure you can access facilities with limited capacity.
What happens if I am sick, how do I let someone know?
If you are unwell and wish to change or cancel a booking you have made for an upcoming visit or stay, please make contact directly with our City Club or Healesville team to let us know.
You can find the contact details for each our RACV Club locations here.
We ask that you please do not visit the Club if you feel unwell or have knowingly come in contact with someone suspected of having COVID-19.
Do I have to give my details multiple times if I have already provided them at entry to the Club?
Yes. RACV are committed to protecting our Members, guests, staff and community at all times.
As part of our commitment to ensure this, contact tracing of all people at all of our facilities needs to be maintained and we ask for your help to do this.
Please view our hygiene promise for more information on the new measures we have put in place to ensure your safety when you next visit the Club.
Can I make an advance booking at the Club if it is currently closed, or do I have to wait until it reopens?
Yes, you can start planning your next stay with us using the links above. We are now taking bookings for all of our RACV Club and Resorts based on our reopening dates. Please note not all outlets will be open initially.
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