How can you charge me for my Club membership renewal when most facilities in the Club have been closed in 2020 and 2021?
Following the advice and direction by the Victorian Government, your membership was automatically suspended on Monday 23rd March 2020 when the Club initially closed due to the COVID-19 pandemic. In effect, no charge for membership has been levied to Club Members in the nearly seven (7) months since March 23rd, 2020. Few Clubs have been able to take such an approach for Members during this crisis, and we are pleased that we have been able to do this for our RACV Club Members.
As we continue to navigate this COVID-19 rollercoaster that continues to impact everyday life and has caused interruptions to your Club membership, I am very pleased to offer, as a gesture of goodwill and in recognition of your ongoing support, an RACV City Club gift card** to all current financial RACV Club Members.
We have also elected not to increase your Club membership fees in 2021, with 2020 fee levels maintained for another year. Your membership fees also assist with the ongoing and considerable costs of the operation and staffing of RACV Club. The Club team has made every effort to continue to support our staff, whilst also minimising operational costs over this period, which to a large extent, continue to be incurred irrespective of whether or not we are open.
During this temporary closure the Club team have completed many activities to maintain and further improve facilities and the Member experience at both Club properties. We have also delivered a variety of online Club events, Highlights magazine direct to your inbox and the sharing of regular Club stories and updates online to keep our Club community connected throughout the pandemic.
As government restrictions ease, we have commenced re-opening our Club facilities and will continue to do so in a phased approach whilst balancing both operational considerations and government guidelines for the safety of our Members, their guests and our staff.
We thank all Club Members who have supported us through this time by renewing their membership.
Terms & Conditions
* Only current financial RACV Club Members eligible for RACV City Club gift cards. Excludes RACV staff associate corporate, honorary, absentee, complimentary and free/life Club Members.
** RACV City Club gift cards to be spent in the City Club with 12-month expiry. Gift cards can be used across the City Club excluding the car park. Can redeem the credit in multiple transactions. Any amount unused on the gift card is forfeited and not redeemable for cash or transfer to another Club Member.