City Club improvements

We are committed to ensuring the Club remains one of Australia’s best, maintaining our rich history, but also enabling our Members to get the most out of their Club in this changing environment. We continue to invest in the Club by adding new benefits, new amenities to respond to the dynamic COVID-19 environment, and also modernising the Club facilities for Members, future generations, their families and guests.


Key areas of improvement

selection of food at Sojourn

 

Fun. Bold. Local. A unique dining experience - Sojourn 

Sojourn is a fresh new outdoor dining experience located on New Chancery Lane. It’s a modern, unique twist on the traditional laneway dining experience, blended with an iconic rooftop bar, which shouts - local.   

 

On level one, Sojourn boasts a bold and creative menu comprised of casual sharing plates, designed to showcase the best of Victoria’s produce in a fresh and exciting laneway bistro atmosphere.   

 

On level two, the menu is perfectly complemented by inventive cocktails with pops of colour, plus our favourite Victorian beer, wine and spirits that create a bustling rooftop bar ambience for a casual drink with friends.  

 

Club Members will receive a discount on food and beverages. Receive 10% off when you show your Club card, or 15% off when you charge direct to your Club account.  

 

Bookings essential for Sojourn's restaurant for lunch or dinner. For restaurant bookings, visit Sojourn.

 

Club Member access (entry and exit) to the car park will continue to be via Bourke Street. The Little Collins Street entrance to the Car Park will be closed. For more information including maps, visit our car parking page.

 

Stay in the loop @sojournmelbourne 

 

T&Cs apply.

Discount can only be applied once depending on payment method for any transaction at Sojourn. Discounts cannot be used in conjunction with any other offer or member rate unless otherwise stated.

 

Glasses of wine and plates sitting on top of a table

 

Refurbished wine bar and gym facilities

We’re looking forward to welcoming Members back to the city to experience some of the fresh spaces we have updated throughout the past year. 

 

The extension of the Fitness Centre has now been completed with more floor space and a brand-new indoor sled track to kick you into gear.  

 

Members are also invited to experience elements of surprise in every taste at the newly re-opened Wine Bar. Featuring cosy booth areas, luxurious lounge areas and a modern tasting table, Wine Bar has completely revitalised the Member experience with fresh new menus, fine wines, rare whisky and spirits.  

 

For bookings and more information, visit our Wine Bar page.   

new shared working space at racv city club

 

Shared working space at City Club

The new space brings a totally new experience for Members - a multi-faceted, two-story work space offers Members the opportunity to flexibly drop in to meet, work, network and collaborate, with a variety of spaces including quiet phone booths, hot desks, bookable meeting rooms and common areas.

 

The new facilities are accessible from both within the Club as well as a new entry and lift direct from New Chancery Lane. The space also features social spaces including a café offering healthy food options and freshly brewed coffee.

As with other facilities at RACV Club such as the fitness centre, the new shared working space is available to Club Members as an optional package that can be added to your existing membership.

 

 

bourke street green courtyard

 

Bourke Street Green

We hope you have been able to visit and experience Melbourne’s newest bar – Bourke Street Green.

 

Nestled in the heart of town at the front of our Club, we invite you to come in and enjoy the fresh vibes and fresh air and make the most of your exclusive Club benefits at Bourke Street Green.

 

RACV Club Members get a discount on all food and beverages at Bourke Street Green:

  • 10% off when you show your Club card and paying by cash or credit card; OR
  • 15% off when you charge direct to your Club account

 

T&Cs Apply

Discount can only be applied once depending on payment method for any transaction at Bourke Street Green. Discount applies in addition to other offers promoted by Bourke Street Green.

 

 

 

Spaces impacted by change

Club Room at RACV City Club

Club Room

Improvement works have been completed and the new Club Room has opened for members on Level 2.

  • The facility is a larger space with better functionality to service member needs
  • Member Relations personnel continue to work with interest groups to fulfil their needs and make the most of this space.
Valet parking staff member

 

Car Parking

For the duration of our exciting outdoor dining experience Soujourn, access for entry and exit is via Bourke Street.

 

For more information including maps, please visit our car parking page.


FAQs 

As work continues on the City Club, the following frequently asked questions have been answered by RACV Club staff for our members to reference and be assured that the updates are improving the Club for the future.
 

Membership

Will my current Membership change as a result of the new Club memberships?

Nothing about your current membership is changing - unless you would like to choose to move to one of the new membership categories.

If you are happy with your existing membership and the associated benefits you do not need to do anything, and you can simply renew your membership exactly as you have always done previously.

What has prompted the changes to the Club?

We are committed to ensuring the Club remains one of Australia’s best clubs. We have upgraded many of the Club’s new and existing facilities and believe these upgrades are essential to continue to add value to Club membership and ensure we maintain our rich history and strong traditions, but also appeal to a new generation of Members.


The new Club Member packages are designed to better suit the changing needs of our Members and help them to better utilise the new amenities available to our Members.

 

We will continue to invest in the Club, to add amenities and modernise the space for Members, future generations, their families and guests.

Why are you changing the benefits of club membership?

The new Club Member packages are designed to better suit the changing needs of our Members and help them to better utilise the new amenities available to our Members.

 

The benefits were designed to better align with Club member priorities. The new benefits will provide more relevant and therefore better value to all Members depending on their interests and priorities.

Have you asked Members for input on the changes?

Yes. Almost 400 members completed online surveys and a further 40 members participated in comprehensive research interviews and concept testing sessions.  

 

This provided us with a good sample of members from all age groups, tenures and backgrounds on their ideas on what it is they like most about the Club now and what improvements they’d like to see in the future.

 

If you would like to provide feedback, please feel free to do so via the Club website, email clubmembership@racv.com.au or ring on 1300 501 501. We value Member feedback and look forward to continuing to implement changes that are relevant to our Members needs now and into the future.

What were the results of the survey you did?

Members told us about the things they loved about the Club, and what they would change if they could. One of the things that came across strongly was the need to modernise the spaces to ensure the Club remains a place that welcomes future generations of members. 

What other changes will be happening in the RACV Club?

Following the opening of Bourke Street Green, the Tarrant Room and the shared work space, a new dining experience will launch in late 2020 on Little Collins Street. The new dining experience will add to the range of dining options available at City Club, with exclusive benefits and privileges for RACV Club Members.

We are always looking for ways to improve the Club for Members and their guests and ensure it remains one of Australia’s best clubs. We are continuing to review your feedback and look at ways we can improve the Club experience for Members.

We are committed to maintaining the rich history and strong traditions of the Club, while also ensuring that we are continuously improving it for future generations to enjoy. 

Of course, we will keep you updated with news as we progress. We look forward to sharing more about the new dining experience soon.

Shared working space

I used the business centre on an ad-hoc basis, is that still an option with the new shared working space?

Members will be able to access the new shared working space on a casual or ad hoc basis if they do not want to change their membership through one of the available upgrade packages or membership options. There is a charge of $50 per casual visit that will apply for members or guests.

Members who anticipate that they will utilise the new shared working space regularly would be encouraged to consider upgrading their Club packages to get the best value.

Any members who do not wish to access the new shared working space will still be able to access quiet areas in the Club to both read and work such as the Library or the Gallery Lounge.

Why do I have to pay for the Working Space? I pay my Club Membership renewals and I did not have to pay for the previous Business Centre

The shared working space is not a replacement for the Business Centre, it is a brand-new concept and location that has been purpose designed to address the current and future needs of our Members.

Unlike the old Business Centre, the new shared working space features an open-plan design that's bright and modern, with a range of new services and facilities for members. 

It offers a variety of spaces to host meetings, networking events, hide away for a few hours of work, or collaborate with other like-minded professionals.

Healthy grab-and-go food options are also available as part of the space’s food and beverage cafe. Seasonal salads, freshly squeezed juices and delicious catering options for meetings are among the new choices available to members.

Why isn’t there an option for ‘unlimited’ use of the shared working space?

The shared working space has not been designed as a permanent office. Under Club By-Law 5.11 a Member cannot use the Club Premises as their permanent place of business or business address or that of any other person, firm, company or the like.  As a result all memberships and upgrade packages have a limit on the amount of access passes to the shared work space to ensure that the space remains available for use by all members – not just a few.

General

What improvements are being made to the City Club?

To improve and further enhance our member experience, we conducted surveys of Club members to find out what it is they like most about the Club now and what improvements they’d like to see in the future. Following hundreds of responses to an online survey, we engaged a further 40 members to participate in comprehensive research interviews and concept testing sessions to get a good sample across age groups, tenures and backgrounds. 

 

One of the things that came across strongly was the need to modernise the spaces to ensure the Club remains a place that welcomes future generations of members.

We are now using this feedback to improve the City Club to improve the facilities and offering for both current and future members. This includes refreshing and modernising the courtyard, now Bourke Street Green, and multiple spaces on Level 1 including the new shared working space and re-launched Conservatory and re-named by members ‘The Tarrant Room’. Shortly we will also be welcoming Members to our new outdoor dining experience, Sojourn, as well as the refurbished Wine Bar.

 

We appreciate your patience during these works and will be doing everything possible to keep any disruption to a minimum.

What will the City Club look like once you’ve finished?

We are committed to ensuring the Club remains one of Australia’s best clubs and believe these upgrades are essential to continue to add value to Club membership and ensure we maintain our rich history and strong traditions, but also appeal to a new generation of members. 

 

One of the many findings to emerge from member feedback has been the need to modernise our spaces and keep the Club fresh so with all plans we are striving to do this. We will continue to invest in the Club, to add amenities and modernise the space for members, future generations, their families and guests.

 

We encourage you to visit the RACV City Club website or the screens set up around the Club for updates. 

Where can I find the latest information on City Club improvements?

We will continue to keep you informed through Highlights, Club emails, via the Club and on this website with updates as they are announced and we encourage you to ask one of the friendly Club team members for the most up-to-date information if you have any further questions.

How many more changes can we anticipate?

We are always looking for ways to improve the Club for members and their guests. We are continuing to review your feedback and look at ways we can improve the Club experience for members.

 

During any change we are committed to maintaining the rich history and strong traditions of the Club, while also ensuring that we are continuously improving it for future generations to enjoy the great club we have today.

 

We will keep you updated but please remember we are committed to ensuring the RACV Club remains one of Australia’s best clubs.

Any queries please contact:

clubmembership@racv.com.au | 1300 501 501

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