City Club Improvements 

You told us, we listened. Putting recent feedback into action we are investing in improvements and additional amenities for the Club. These exciting upgrades will not only modernise the existing spaces but allow us to add new features to important Club areas for everyone. 


Overview of Upcoming Activity

With our commitment to ensuring the Club remains one of Australia’s best clubs, the City Club will experience some construction work during May, June and July. We believe these upgrades are essential to continue to add value to Club membership and ensure we maintain our rich history and strong traditions, but also appeal to a new generation of members. 


Key Areas of Improvement 

Bourke Street Green Courtyard at the RACV City Club

Courtyard - Bourke Street Green

Good things take time and we look forward to opening our new bar soon.

 

The member exclusive opening week will be your chance to experience the food, drinks and ambience of the bar before it opens to the public.

 

Your invite will be delivered soon.

Business Centre at the RACV City Club

Business Centre

We are investing to significantly improve this entire space and transform it into a great place to meet, work and collaborate. Upon completion later this year, the new business centre will extend over two floors on Level 1 and 2, have a fresh modern look and a variety of different working spaces. We will also have a new food and drink offering with healthier, lighter and more convenient choices. Additionally, the new business centre will have direct access from New Chancery Lane.

The current Business Centre on Level 2 will close in July during the improvement works. There will be an alternative space to work during the construction period. 

 

 

Club Conservatory

The Club Conservatory has been unveiled in its new home. Your favourites are here to stay with a weekday lunch buffet and seafood on a Sunday, but in a new location with a luxe contemporary fit-out. The new venue has better functionality to host your special events, with petitioning walls to close off the bar or buffet to suit the occasion.

We have all the winning elements, but there’s something missing: A new name.

Pop your head into the Club Conservatory and check out your newest addition to the City Club. If you have a way with words and want to make your mark on Club history, enter our Club Conservatory naming competition.

You and your guests could win a money can’t buy bespoke private dining experience worth up to $1,000. A maitre d' will be your host for the occasion, our executive chef will tailor a plated degustation menu for you with all the trimmings from canapes to dessert, with matched wines by our Club sommelier.

Your unique name creation should embody the values of our Club and consider our history and our future. It’s easy to enter, simply fill in a competition form flyer available at the Club Conservatory at RACV City Club. We are taking entries until 9am on Friday 2 August 2019.

New RACV Club Conservatory

Competition open to RACV Club Members and closes on Friday, 2 August 2019, at 9am. Competition winner will be contacted directly on 23 August 2019. Full T&Cs available

 


Spaces Impacted by Change


Ladies Lounge

In late July, the Ladies Lounge on Level 1 and adjoining parents’ room will close.

  • A guest room on Level 3 will become a temporary space 
  • Parents will have access to the temporary parent's room 
  • The Ladies Lounge will upgrade to an inclusive, family orientated area in a new location
Club Room at RACV City Club


Club Room

Improvement works will affect the current set up of the Club Room on Level 2.

  • Relocated to a new facility on Level 2
  • With better functionality and more space
  • Member Relations personnel will work with interest groups to fulfill their needs for relocation
  • The current Club room will close in July but there will be an alternative space made available across all works
Gallery Lounge at RACV City Club


Gallery Lounge

The Gallery Lounge on Level 1 will remain open.


FAQs 

As work continues on the City Club, these frequently asked questions have been answered by RACV City Club for Club members to be assured that the updates are improving the Club for the future.

General

What improvements are being made to the City Club?

To improve and further enhance our member experience, we conducted surveys of Club members to find out what it is they like most about the Club now and what improvements they’d like to see in the future. Following hundreds of responses to an online survey, we engaged a further 40 members to participate in comprehensive research interviews and concept testing sessions to get a good sample across age groups, tenures and backgrounds. 

One of the things that came across strongly was the need to modernise the spaces to ensure the Club remains a place that welcomes future generations of members.

We are now using this feedback to improve the City Club to improve the facilities and offering for both current and future members. This includes refreshing and modernising the courtyard, Bourke Street Green, and multiple spaces on Level 1 including the Business Centre and Conservatory.

We appreciate your patience during these works and will be doing everything possible to keep any disruption to a minimum.

What will the City Club look like once you’ve finished?

We are committed to ensuring the Club remains one of Australia’s best clubs and believe these upgrades are essential to continue to add value to Club membership and ensure we maintain our rich history and strong traditions, but also appeal to a new generation of members. 

One of the many findings to emerge from member feedback has been the need to modernise our spaces and keep the Club fresh so with all plans we are striving to do this. We will continue to invest in the Club, to add amenities and modernise the space for members, future generations, their families and guests.

We encourage you to visit the RACV City Club website or the screens set up around the Club for updates. 

Where can I find more information and updates on the progress?

We will continue to keep you updated through eHighlights and Highlights however we encourage you to visit the RACV City Club website or the screens set up around the Club for updates or ask one of the friendly Club team members for the most up-to-date information.

Are you updating the Healesville Club or other RACV Resorts?

We’re always looking at ways to ensure our Clubs and Resorts meet the needs of members, as you know we recently reopened our Cape Schanck Resort. We will continue to refresh and upgrade our facilities when required. We will continue to communicate any changes to members. 

Bourke Street Green

What’s happening to the front courtyard?

Following recent member feedback on how to improve the Club, we are pleased to be refreshing and renovating the front courtyard. Based on this feedback, the courtyard will now feature a fresh and modern new look, a contemporary permanent bar, additional and upgraded seating, new restrooms, landscaping to create a lush green space and direct access from Bourke Street.

We’re excited that the courtyard, will now be branded Bourke Street Green which has been chosen as it celebrates our proud location but also references the space’s planned leafy, lofty décor.

What will Bourke Street Green look like when it’s completed?

Bourke Street Green has been chosen as it celebrates our proud location but also references the space’s planned leafy, lofty décor. Greenery will fill the space, providing a sanctuary for members to escape the busy streets of the CBD and enjoy a green oasis in the heart of the city.

The food and drinks menus are currently in development and we’re planning a fresh and delicious, Italian inspired grazing menu with local Victorian suppliers and ingredients featured as much as possible.

Melbourne's best bars have a genuine, heartfelt commitment to quality, knowledge and service which is what we are striving for when Bourke Street Green opens. The space will also feature a retractable roof and heaters, so it can be enjoyed all year. 

You’ll notice the imagery and signage around the Club and courtyard providing more information and a taste of what’s to come when Bourke Street Green officially opens. Renderings of the courtyard have been available in Highlights, eHighlights, on screens in the Club and on our website. We will continue to update the website with more details and will be launching a new website for the opening. 

Improvements to Level 1

What’s are the improvements on level 1 and how does this impact other facilities?

Following the recent upgrades to the courtyard, we are continuing to put your feedback into action and are investing in improvements and additional amenities for the Club. These exciting upgrades will not only modernise the existing spaces but allow us to add new features to important Club areas for everyone. This includes:

  • We are investing to significantly improve the Business Centre entire space and transform it into a great place to meet, work and collaborate. Upon completion, the new business centre will increase in size by extending over two floors (level 1 and level 2), will have a fresh modern look with a variety of different working and seating spaces and will be accessible from New Chancery Lane. We will also have a new food and drink offering with healthier, lighter and more convenient choices.
  • Throughout May and June, there will be minor disruptions to Club Conservatory dining on level 1. It will remain open each weekday for lunch, with slightly reduced seating. Hoarding will run across the adjoining function space, the President’s Room, which will close to accommodate works to the area. From July, the Club Conservatory dining room will permanently relocate to the President’s Room. We will still be offering the same high-quality buffet lunch that members enjoy, in a refreshed space.
  • The Gallery Lounge will remain open as usual, with slightly reduced seating.
  • The Ladies’ Lounge will close during July as part of the Business Centre works. The Parent’s Room on level 1, accessible through the Ladies’ Lounge 1, will also close during July. A guest room on Level 3 will become a temporary space for families with young children, with a microwave and change table. There are also change tables throughout the Club including ground floor and Level 1 disabled toilets and the family change rooms in the fitness centre. In the long term, we will be looking to accommodate a more permanent solution for families.

Will any other areas be impacted?

The works on level 1 affect the Conservatory, President’s Room, Club Room, Ladies’ Lounge and Parent’s room on Level 1. All other areas of the Club will be available as usual. 

Will there be a lot of noise?

We don’t anticipate much noise and we will be working hard to ensure any disruption is kept to a minimum. We apologise in advance for any inconvenience and appreciate your patience. 

Any queries please contact:

clubmembership@racv.com.au | 1300 501 501