FAQs

Where is the Host Desk?

Located in the café area on Level 1 of the shared work space.  Refer to the facilities and amenities map in the link above.


Host Desk / Support: Monday to Friday, 9am - 5pm


Email: hostdesk@racv.com.au


Phone: 9944 8080

Can I bring guests or colleagues?

Yes. As per Club Policy, guests must be accompanied by members, they must be collected from Concierge or Club entrance. Please see the host desk for details and pricing for a guest day pass.

What happens before or after a meeting room booking if guests are attending? Are guests who come early or stay in the shared work space following a meeting required to pay?

Yes, guests who wish to stay with the member after the meeting room booking are required to pay to use the shared work space. Guests can use one of the Club Member passes or they will be required to pay the daily charge.

 

Guests that are not club members are required to be met at the front of the club before entering. The member will also need to escort their guests to the meeting room within the shared work space. The member who has booked the meeting room will be required to check in at the Host Desk where staff will escort them up to the meeting room and help them settle into the room.

 

As with all places in the club the non-club members are the responsibility of the member. The member is required to escort the guest out after the meeting as swipe access is required to enter and exit the facility. That is, non-members have no access without the Club member being in attendance.

Can I reserve a work area or have a permanent desk?

This space was designed as the perfect drop in office - a place to meet and collaborate or hide away for a few hours of work.  As such we have plenty of hot desks and collaborative spaces to work from, but these cannot be reserved on either a casual or permanent basis.  Meeting rooms are the only bookable spaces.

How do I book a meeting room?

Meeting rooms can be booked at an additional fee through the Host Desk on Level 1, or through the online form in the above links.  They vary in cost, size and technology available, so please ensure the room you have selected meets your needs at time of booking. If you have any problems, please see host desk during opening hours.

 

Book a meeting room or for more information, contact Hostdesk@racv.com.au 9944 8080

How much does it cost to hire a meeting room? What facilities do they include?

We have 7 private bookable meeting rooms located on Level 2 of the shared work space. 

Meeting room capacities, inclusions and costs:

 

Meeting Room 1 (24 pax)

  • Built-in 98 Inch Tv (HDMI and Click share connectivity)
  • Built-in White Board

Price: Half day (4 hours): $600, Full day: $1000

 

Meeting Room 2 (10 pax)

  • Built in 65 Inch Tv (HDMI connectivity)
  • Built in White Board
  • Built in Polycom ( Video Conferencing – Member will need their own program to use this function)

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300

 

Meeting Room 3 (6 pax)

  • built in 65 Inch Tv (HDMI connectivity)
  • Built in White Board
  • Built in Polycom (Video Conferencing – Member will need their own program to use this function)

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300

 

Meeting Room 4 (6 pax)

  • built in 65 Inch Tv (HDMI connectivity)
  • Built in White Board
  • Built in Polycom ( Video Conferencing – Member will need their own program to use this function)

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300

 

Meeting Room 5 (4 pax)

  • built in 65 Inch Tv (HDMI connectivity)
  • Built in White Board
  • Built in Polycom ( Video Conferencing – Member will need their own program to use this function)

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300

 

Meeting Room 6 (4 Pax)

  • built in 65 Inch Tv (HDMI connectivity)
  • Built in White Board
  • Built in Polycom ( Video Conferencing – Member will need their own program to use this function)

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300

 

Meeting Room 7 (2 Pax)

  • Built in White Board

Price: 1 hour: $50, Half day (4 hours): $150, Full day: $300 Members

 

please note: You are required to sign in and escort your guests to the meeting room. Members and their guests will need to check in at the Hostdesk on level 1. Catering for meeting rooms is available upon request. Please see the Host Desk for further information.

How do I hire a locker?

Lockers are available for hire at an additional fee through the Host Desk on Level 1. Lockers are located on both level 1 and 2 of shared work space.

  • Half day (up to 4 hours): $10
  • Full day: $15
  • One week: $50
  • One month: $175

Is printing free of charge?

Yes, for personal use only.  Both black and white, and colour printing are available free of charge when you access the shared work space. Printing is not for commercial use. Please use responsibly.

Is WIFI included?

Yes. The work space has its own dedicated WIFI which is available for use.  Please see the Host Desk for log in details.

Book a meeting room

Meeting rooms 2 to 7 will be charged an hourly rate

 

Host desk is attended Monday - Friday 9:00am to 5:00pm

 

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