Graduate recruitment

2019 Graduate Program information

Discover the diverse world of RACV and make your mark in an organisation that is owned by and run for the benefit of its members. As a membership organisation serving more than 2.1 million members, RACV is committed to returning benefits to members, by providing great value products, high quality service and representing members’ interests.

The RACV Graduate Program is an 18-month program with three diverse business rotations in which graduates gain valuable knowledge of various business operations and the industries in which RACV operates.

Graduates will set personal and professional goals with their allocated business unit manager. They also will be paired with a mentor from senior management who can impart their knowledge and provide another means for the graduate to develop themselves.

Additionally, the Graduate Program Coordinator remains a constant champion and provides assistance to graduates throughout the rotations.

We are now offering careers in Accounting & Finance, Insurance, Product Management, Commercial, Leisure Services, Marketing, and many more! Our financial strength gives us a unique opportunity to continue to invest in initiatives that provide superior member benefits, excellent customer service and great value.

RACV recently moved our headquarters to Bourke Street in the City, with a modern design created through an innovative SmartPlace Project. As a result, we have developed an office space which enables us to be more agile, collaborative and faster to market with products and services, as staff work together in a more inspiring, healthy and sustainable workplace.    

Why RACV?

RACV has more than 2.1 million members and, as a mutual, operates in a very different way to shareholder-based companies. Because RACV doesn’t have shareholders all profits are either returned in member value or invested for members’ long-term benefit. As a mutual the decision making process is simple and clear – it is member centric.

RACV employees reap the benefits of working for a mutual organisation, with plenty of employee benefits that can help you save on Insurance, Roadside Assistance, and access to a range of discounts including staying at RACV’s Club and Resorts across Australia, and the opportunity to get involved in local community programs.

 

Why choose a Generalist Program?

As our Graduate Program offers a generalist platform, our rotation structure allows us to give our graduates the opportunity to undertake a range of different activities, which lead to an attainment of corporate knowledge and professional expertise to support and enhance business activities. Not every graduate knows exactly what field they want to work in and in what position, so having the chance to get directly involved within various departments, gives graduates a better understanding on the different ways they can utilise their knowledge and skills.

Through cross-functional opportunity, RACV offers you the power to drive your career in whichever direction you want to take it.    

RACV Community Involvement

Caring for our members and the Victorian community as a whole is at the heart of RACV’s mission. We are committed to devoting time and resources to projects, initiatives and activities that have a positive impact in our community. RACV’s community engagement programs provide financial, in-kind and volunteer assistance to a wide range of Victorian charitable and community organisations.

RACV matches employee donations to the RACV Community Fund at a rate of $2 for every $1 donated.

RACV employees get one paid day of leave each calendar year to volunteer with RACV's current and past community partners and major partner, the RACV Community Foundation or an RACV employee elected team activity.

Mitchell Petzke

RACV Graduate for People and Culture, Mitchell Petzke, sits for a photoFirst Rotation – People & Culture

Bachelor of Commerce (Marketing & Economics), Monash University

I was drawn to the RACV Graduate Program primarily because of the vast cross-functional opportunity that the program provides.

Additionally, the organisation is well regarded commercially, and is known for giving back to the community. Providing a strong brand that I can be proud to work for.

It is a truly exciting time to get involved with RACV. The company is looking forward and striving to innovate, whilst the workplace environment has adapted to suit this need by encouraging collaboration and disruptive thinking. The state of the art headquarters in Melbourne’s CBD is tangible proof of this change.

A real highlight of the program is the support provided by the network of past graduates. Not only do they provide useful advice, but they are a testament to the program’s success.

I am currently on my first rotation in People & Culture, and have already been tasked with driving some major projects. I am thoroughly looking forward to the opportunities and challenges to come.

Srawan Vijayakumar

RACV Graduate for community and Corporate Respsonsibility, Srawan Vijayakuma, sits for a photoFirst Rotation – Community & Corporate Responsibility

Bachelor of Arts (Criminology, Media and Communications), University of Melbourne

As someone with a strong interest in working with and giving back to the community, I was excited to work for a member-centric organisation like RACV that not only takes its obligation as a responsible corporate citizen seriously but also works with Victorians to build a stronger social fabric from the ground up.

The first rotation that I have been given is in the Community & Corporate Responsibility team, where I am assisting in managing RACV’s diverse portfolio of community initiatives and programs as well as the plethora of events that RACV organise.

Right from the first week, I have felt valued and extremely welcome, and I have already been given a challenging set of responsibilities, including contributing to the redefinition of the RACV’s Social Investment Strategy and driving staff engagement through broadening the volunteering opportunities that RACV provides.

The thing that stands out the most for me working for RACV is the strong support network that graduates benefit from. From the executive general managers to the fellow graduates, everyone is approachable, friendly and willing to help guide me on my corporate journey. RACV shows a genuine interest in each graduate and provides them pathways to not only succeed in the corporate workplace but to build a diverse set of employable skills along the way that equip them for the next step in their career.

Emma Armstrong

RACV Graduate Marketing Consultant, Emma Armstrong, sits for a photoFirst Rotation – Marketing

Bachelor of Communication (Professional Communication), RMIT University

Landing a role in RACV’s generalist Graduate Program was a massive win for me. I have always learned by doing, so I love that the program affords graduates new experiences and the opportunity to work in areas we’ve not previously been exposed to. I’m currently working with RACV’s newly restructured marketing team, which is already challenging me beyond my public relations background.

I’ve met so many people in my short time at RACV, and although there’s a lot to learn, I feel like I’m valued for my fresh perspective. I’ve already put my hand up to work on marketing campaigns for some exciting new products RACV is bringing to market, and I’m excited to learn from my talented team!

Our new offices in the city are bright and collaborative, and there’s a really open vibe between teams. The grads this year have all bonded, and we’re developing relationships with past graduates, too, which is really comforting. We also have the support of our rotation managers and Graduate Manager, so I always have someone to talk to when I have questions.

Samuel Harris

RACV Graduate for Innovation, Samuel Harris, sits for a photoFirst Rotation – Innovation

Bachelor of Economics (Majoring in Economics and Finance)

I was drawn to the RACV graduate program due to the unique structure of the business. By being a mutual the work we do is completely aimed at improving the lives of our members. This creates a highly positive working environment where you really feel like you are making a difference.

Additionally, this is an incredibly exciting time for RACV. The company is now sprinting towards a culture and environment of constant improvement, innovation and being the leader in the industries it operates in.

It's fantastic to be jumping on board to be part of this transformation and I'm really looking forward to being able to experience this in as many different areas of the business as possible with the generalist program.

Richard Davenport

First Rotation – Home Trades & Services

Bachelor of Commerce (Finance), Bachelor of Laws (Hon), Deakin University

The RACV graduate program stood out to me because of its generalist nature which enables me to work across different departments and gain professional experience across a range of different business areas. The three six-month rotations will provide me with the skills and expertise to succeed in the business world.

I am currently working as an analyst in the Home Trades and Services department. This role requires me to engage in a variety of activities from data analysis to product development and even contributing to internal incentive campaigns.  The role has proved challenging, even daunting at times and has pushed me outside of my comfort zone, but has been an amazing experience that is enabling a rapid development of my abilities.

During my time in the graduate program I have constantly been supported and trusted by my colleagues and the previous grads. It is this culture that I enjoy the most and makes me excited for my future at RACV. 

Chris Bannan

RACV Graduate for Finance and Accounting Services, Chris Bannan, sits for a photoThird Rotation -  Finance and Accounting Services

Bachelor of Commerce (Finance and Economics), Monash University

I would strongly recommend applying for the RACV Graduate Program as this company puts a great amount of effort into each graduate and ensures they are given the best chance to receive the foundations required to achieve in the corporate world. The work place is a friendly environment that I am grateful to be part of.

For my first rotation, I was working as an Analyst within the Home Services and Security department. Here I was trusted with a range of responsibilities that were enjoyable and challenging. Often I was presented with tasks that pushed me out of my comfort zone and tested my abilities. The most involved project I participated in was a costings analysis which assisted in decision making months after its completion.

My next six months had me placed in the Growth, Strategy and Analytics team. The work there was extremely diverse and stimulating with different deliverables each week. This department has a culture of collaboration and a strong focus on being curious. Such attributes fostered an optimal learning environment for me to sharpen up a host of technical skills that I’ll be able to use for any role in the future.

Caleb Delaney

RACV Graduate Program employee, Caleb Delaney, stands for a photo

Third Rotation – Cape Schanck Resort

Bachelor of Commerce & Law (Economics, International Trade & Economic Policy), Deakin University

What attracted me to the RACV Graduate Program was a mix of the organisation's excellent brand and reputation for taking care of their members. The program focuses on building on your knowledge and skills learnt at University while extending and challenging you to further develop both personally and professionally.

My first two rotations were across the Digital and Member Experience, and Home Products teams and gave me a great insight into the company, the member focus and the process of designing products for our members. I am now working on an exciting project at Cape Schanck Resort on the Mornington Peninsula as RACV opens a state of the art building on the existing resort which should provide more great benefits to our members. This really is an exciting time to be working at RACV as fresh thinking and ideas are encouraged from anyone in the company.

The support from past graduates is a stand out feature of the program. Everyone is really approachable and willing to pass on what they have learnt. It helps show the success of the program by seeing past graduates continuing to work for the company and becoming leaders of the future.

Akila Jayaratne

RACV Graduate Consultant, Akila Jayaratne, sits for a photoThird Rotation - Motoring

Bachelor of Business & Commerce (Human Resource Management), Monash University

The RACV Graduate Program provides a unique opportunity to experience different business functions, step outside your comfort zone and take responsibility for challenging work. I have had the opportunity to network with talented individuals across the organisation and learn a significant amount within a short period of time. I am currently in my third rotation with the Motoring Product team. This has been a very stimulating role so far as I have been given major responsibility to deliver projects as well as prepare weekly and monthly reports that drive executive business decisions.

I believe in a strong workplace culture and RACV’s culture is phenomenal. Everybody is incredibly friendly, supportive and we all work towards a common goal - to benefit our 2.1 million members. We have significantly invested in technology and innovation as well as moved to a state of the art office with collaborative workspaces. There has never been a more exciting time to be part of RACV.

My time with the organisation has been very rewarding and the journey throughout the diverse business areas has provided me with vital corporate experience, a strong skillset and the confidence to move on to the next phase of my career at RACV.    

Bhargava Cherukuri

Graduate for Leisure, Bhargava Cherukuri, sits for a photoThird Rotation – Leisure

Bachelor of Science (Mechanical Systems), University of Melbourne

Since commencing the RACV Graduate program in 2017 I have gained a strong personal and professional skill set that has been developed through numerous opportunities as well as an ever-growing network of peers and mentors. A highlight of my time at RACV was being a part of the organisational restructure which included the move to the new 485 Bourke St corporate office. This change in our ways of working signals a new and exciting time for RACV.

For my third rotation, I am currently placed in the Commercial Operations team in the Leisure department. I have been tasked with leading a project directly sponsored by the executive leadership team which is a challenging but rewarding experience.

I am very excited to see what the future beyond my third rotation has in store. I highly recommend the RACV graduate program to anyone wanting to springboard their career in the corporate world.

Brenda Van

RACV Graduate Consultant, Brenda Van, sits for a pictureThird Rotation – Home Products

Bachelor of Arts and Bachelor of Business (Marketing), Monash University

I am currently in my third rotation, Home Care & Wellbeing within Home Products. Having been with the company for over a year now, I can truly say this is the right place to complete my graduate program.

In all my rotations to-date, I have been involved in exciting projects, trusted with a range of responsibilities, and challenged to think differently. All whilst working alongside some of the best minds in the business, where I gain insight into developing myself both personally and professionally.

Having been exposed to a breadth of opportunities that I could never have imagined of; I feel valued working at RACV and have a strong drive to make a difference. 

Keshia Contini

RACV Graduate for Mobility, Keisha Contini, sits for a photoThird rotation – Mobility

Bachelor of Arts (Linguistics, History), University of Melbourne/McGill University
Master of Marketing – RMIT University

The RACV Graduate Program has given me the opportunity to work in three diverse business areas: Marketing, Marine and Mobility (Triple M). These rotations, alongside the graduate network, my mentor and managers, have helped me grow and develop both personally and professionally.

I have gained experience developing marketing collateral and campaigns across various channels, liaising with internal and external stakeholders and analysing sales and customer data to inform future business decisions. 

Currently, I am an integral member of the Mobility team. My role includes the development and implementation of new mobility products, research and exploration into the Victorian public and green transport space, assisting at events and meeting members. I am really enjoying my time in a product-oriented role, and I am excited to see where my experience takes me after the program.

Rachel Tan

RACV Graduate Data analytics Analyst, Rachel Tan, sits for a photo

Productivity Analyst, Commercial and Operations

Bachelor of Commerce (Accounting & Finance), University of Melbourne

The RACV Graduate Program has exposed me to a diverse set of areas across the company; from operational functions to member-facing roles right through to being part of the central analytics team.

Since completing the program, I have developed a well-rounded skill set and gained clarity on the professional pathway I wish to pursue.

I have since secured a role as a Productivity Analyst in the Commercial and Operations team and commenced post graduate studies. My role involves reporting and analytics to provide insight to the operational and financial health of the Leisure portfolio.  I also aid the finance business partners to better understand the ‘why’ behind our performance and how we can optimise it.

This ongoing opportunity for personal and professional development and having that translate to tangible business results makes me exceptionally excited for what lies ahead at RACV.

Courtney Dufty

RACV Graduate Home Innovation Analyst, Courtney Duffy, sits for a photo

Business Designer, Innovation

Bachelor of Commerce & Bachelor of Public Health and Health Promotion, Deakin University

After completing my third rotation in Innovation, I was successful in gaining a position within the team as the Business Designer. I have now been in this new role for 7 months.

The Business Designer role offers a great deal of variation in its day-to-day activities. I have been involved in the research, ideation and exploration into RACV’s home space, design and facilitation of Innovation workshops and Design Sprints (underpinned by Human Centered Design) and various other projects established to grow the innovation/design capabilities at RACV.

I’m looking forward to seeing how the organisation can use these new processes and skills to deliver better outcomes for its members, the business and Victorians. It’s an exciting time to be at RACV.

Chris Cefala

Former RACV Finance and Accounting Services Management Account, Chris Cefala, sits for a photo

Business and Product Analyst, RACV New Home Products

Bachelor of Science (Finance & Psychology), University of Melbourne

The RACV Graduate Program is unique in that it provides exposure to three very different parts of the organisation. I believe the Graduate Program is a great start to a career as it fosters decision making in a challenging environment to really provide the graduate with a chance to put their skills to use and make informed business decisions. Graduates at RACV are given meaningful work and their contribution is often valued on high profile projects.

The organisation’s values are built around working collaboratively together to improve the lives of all Victorians, whilst also providing a great work-life balance. This is what makes it such a great place to not only work but learn and develop new skills along the way.

RACV have also supported me to complete the Chartered Accountants Program (CA) giving me the right qualification to add value to the organisation.

As a business and product analyst I still use what I learnt on the graduate program to better understand my internal stakeholders and because of this I am confident that I can continue to build my career and develop my skills.

Joanne Nguyen

RACV Graduate Finance and Accounting Services Consultant, Joanne Nguyen, sits for a photo

Financial Accountant – Assets, Finance & Accounting Services

Bachelor of Business (Professional Accountancy), RMIT

After undertaking rotations at the RACV Goldfields Resort, Insurance, and Finance & Accounting Services, I have now completed the graduate program and am working as a Financial Accountant.

In this role, I am responsible for managing RACV’s diverse asset portfolio in order to support the various internal stakeholders across the organisation and to ensure capital expenditure and reporting is in line with legislative requirements.

With the diverse opportunities and incredible support network received as a graduate at RACV, I have developed a fantastic foundation for my corporate career.

Hannah Stephen

RACV Graduate Motor Insurance and Salary Packaging Analyst, Hannah Stephen, sits for a photoAnalyst, Commercial & Transactions

Bachelor of Biomedical Science & Bachelor of Science, Monash University

I joined RACV in January 2016 via the graduate program and from day one, was challenged, encouraged and supported to learn and achieve. I completed three rotations across Commercial, Corporate Support Services and IT, and finally, Motor Insurance and Salary Packaging.

In 2016, under new leadership, the business commenced on a journey of significant change to better serve Victorians. I was provided with opportunities to contribute to growth and transformation, from participating in collaborative working groups and assisting in selection of technology support partners, to testing new products.

After finishing my third rotation, I was welcomed back into Commercial & Transactions as an Analyst. It’s great to have returned to the first team I worked with at RACV. In 2017, we completed several transactions; the acquisition of Nationwide Towing Group, the sale of RACV’s Salary Solutions business and a few smaller, corporate venture style investments focusing on the Home and Mobility space. 2018 promises to be just as eventful. I look forward to continuing my professional development this year through part-time further study. It’s an exciting time to be part of RACV Commercial & Transactions.

Nick Campbell

RACV Graduate Golf Membership Consultant, Nick Campbell, sits for a photo

Assistant Product Manager, Motoring

Bachelor of Commerce (Marketing & International Commerce), Monash University

I initially applied for the RACV Graduate Program because of the organisation’s strong community values and substantial presence in the Victorian commercial environment.

During the 18 months, I had been given the opportunity to take the lead on several projects related to developing new product offerings using innovation techniques, designing strategic product reviews, evaluating major partnerships and facilitating internal workshops. It is definitely a very exciting period to be a part of the program as the rotation opportunities have become increasingly more diverse – demonstrated by my rotations in Membership as a Programs Analyst, Motoring as a Product Analyst and Golf as a Product Specialist. After the conclusion, I was fortunate enough to secure a role as the Assistant Product Manager in the Motoring Team.

I’m hugely optimistic about my future progression within the organisation, with a focus on professional development and support from senior management. This foundation that would not be possible without the RACV Graduate Program. If you are looking to be challenged in a fast-paced environment and are driven to make a meaningful contribution, I would strongly recommend you apply for this unique start.

Potential career paths at the RACV image featuring icons

Mentor

Each of our graduates is provided with a Mentor to help guide them with their career and professional development. With your Mentor you will have the opportunity to reflect on professional challenges and opportunities and gain insight from an experienced professional with a wealth of experience. You will also be assigned a buddy, in each rotation, to help you make a smooth transition into your new role.

Graduate alumni network

At RACV we have a large network of Graduate Alumni, which is an important source of new friends and business contacts. We often provide alumni only events, and the chance to work with your graduate peers through company-wide projects. Keeping up with the graduates is a great way to share your experiences and provide each other with advice and support throughout your program.

Training and development

Each of our graduates is provided with an individual development plan, designed for those in the early stages of their career. By using the 70/20/10 learning rule as inspiration, we are able to enhance learning practically in the workplace with the aim to smoothen the transition from university life to the workplace.

Program

When does the RACV Graduate Program start?
The 2019 RACV Graduate Program will begin in early January 2019.

How long is the Graduate Program?
The program is 18 months and incorporates three six-month rotations in different business units.

Can I choose my rotations?
Graduates are encouraged to discuss their preferences with the Graduate Program Manager; however placements will also depend on business needs.

What is the salary?
For 2019, RACV’s Graduate salary is $65,777 including superannuation. This is a competitive salary aligned with market trends and is reviewed each year.

Graduates

What do you look for in Graduates?
We look for graduates that show high energy, enthusiasm and a willingness to learn, as well as graduates who are results driven and eager to embrace new environments.

What competencies do you measure?
We are looking for candidates to display:
Problem solving / Action orientation / Authenticity / Influence / Membership focus / Adaptability / Understanding self

What sort of university results are you looking for?
We look for graduates who are well rounded with sound academic results that are achieved while maintaining other commitments including part-time work and/or other extracurricular activities.

Eligibility

What university qualifications do I need?
Our Graduate Program is a generalist program so we recruit graduates from all disciplines including Business, Commerce, Arts, Law, Science, Engineering, Education and many more!

When should I have completed my degree to be eligible?
The Graduate Program is designed for those who are currently completing a Bachelor Degree or Postgraduate studies or have completed a Degree or Postgraduate studies in in the past two years.

What residency status do I need?
To apply for the 2019 RACV Graduate Program you must either be an Australian or New Zealand citizen or an Australian Permanent Resident, or eligible to work permanently in Australia.

Process

When do applications open?
Applications open 1 March 2018 and close 5th April 2018 at 5pm.    

How many Graduate positions will there be?
It depends on business needs but we tend to appoint between 5-8 graduates each year.

How long will the process take?
Our Graduate Recruitment Consultants will be in touch at the various stages of the process. Some stages do take longer to complete given the hundreds of applications we receive.

Questions?

Have a question? Email our graduate recruitment team at graduates@racv.com.au

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