Yes, but the process might be different depending on your plans.
Increasing your excess
You can do this at any time during the policy period, as long as no claims are pending.
Decreasing your excess
You can only do this when your policy is due for renewal, and no claims are pending.
Your current Certificate of Insurance shows the amount and types of excesses that apply to your policy.
How it works
Your basic excess can be $100, $200, $300, $500, $750, $1,000, $2,000, $3,000, $4,000 or $5,000. If you're aged 50 or older, you can choose a $0 excess, instead of $100.
Keep in mind
Choosing a higher basic excess can reduce your premium. But remember, if you make a claim, you'll pay more out of pocket.
Changing your excess may also affect the types of incidents for which you can make a claim. For example, if the damage is not above the basic excess, you’ll be unable to claim.
To change your excess on your home insurance policy, call 13 72 28.
Look out for new ways to do this online, coming soon.