When you submit your claim, you’ll need to provide:
- your full name and address
- your policy number, if you have it at hand
- the time of the incident
- a description of what happened, including photographs of the damage if you have them.
Depending on what you’re claiming for, RACV Insurance might need some more information to help progress your claim.
If this is needed, RACV Insurance will let you know how and when to send it in.