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What to expect during planned maintenance

Some services will be unavailable online, over the phone and in-store between 11:00pm Saturday, 11 July and the morning of Sunday, 12 July 2026.

During this time, you won’t be able to buy, renew or manage the following products:

  • home or motor insurance
  • roadside assistance plans, including Wheelchair and Scooter Assist and Bike Assist
  • Emergency Home Assist plans and RACV Trades quotes
  • Personal Membership

If your renewal payment is due between these times, your product will remain active for this period and you’ll be able to pay later.

We're available for urgent support

Roadside emergencies and breakdowns

Monday - Sunday
24 hours

Call 13 11 11

Tradies for common home emergencies

Monday - Sunday
24 hours

Call 13 46 63

RACV Home or Motor Insurance claims

Monday - Sunday
24 hours

Call 13 19 03