Some services will be unavailable online or over the phone between 6:30pm Saturday, 19 July and midday Sunday, 20 July 2025.

During this time, you won’t be able to buy, renew or manage:

• Home or motor insurance
• Roadside assistance plans, including Wheelchair and Scooter Assist and Bike Assist
• Emergency Home Assist plans
• Personal Membership.

If your renewal payment is due between these times, your product will remain active, and you’ll be able to pay when our system is up and running.