Capped price servicing: what you need to know
While you may get piece of mind knowing you won’t get slugged with a huge service bill after buying a new car, make sure you are aware of the devil in the details.
Remember the good old days of car servicing? Turn up at the dealer to collect your car only to be presented with a multi-page list of work items resulting in an eye-watering bill. Then hand your credit card over and hope like hell it didn’t bounce.
It was an unpredictable, impenetrable, inconvenient and frustrating process for most of us. After all, servicing your car is all about preventative maintenance, or paying for something not to happen.
Over the years many motorists understandably found this all a bit unsatisfactory. They stopped going to the dealers for service and instead detoured to cheaper third-party repairers.
That was ultimately bad news for the manufacturers and their dealers who make vital income from servicing and the sale of parts. And so, ‘capped priced servicing’ was introduced.
As the name suggests, it literally spells out the maximum price it will cost you to service your car before you roll it into the workshop. It’s proved so popular with car buyers, that the majority of brands now offer it in some form.
But with all such things, there’s plenty of devil in the details, so let’s investigate.