Our members and customers
We provide exceptional experiences and accessible products and services that create positive outcomes for our members and customers
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- Customer support
- Safety advice
- Community programs
- News
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Hardship support for members and customers
Providing support for customers experiencing financial hardship.
Emergency services
Over 825,000 members received emergency roadside assistance last year and we attended to 56,972 emergencies in the home. |
Community support
RACV invested in solar and battery solutions for bushfire-prone areas of Victoria to improve safety for isolated communities that could otherwise be cut off from power and communications during emergencies.
Regional mental health
We’ve helped improve youth mental health and personal crisis services in regional Victoria.
We’re here for our members and customers, supporting them through challenging situations and when they need help accessing our products and services. |
Safety advice
We actively improve safety for our members and customers on the road and in the home by providing advice, tips and guidance.
Highlight
In 2023 RACV invited all motorists, cyclists, pedestrians, and public transport users to take part in the My Melbourne Road survey to have their voice heard and help make our roads safer for everyone. |
Community
We’re there for the community when they need us. Our programs exist to support local and regional communities.
Highlight
RACV and Yalari have a partnership to support educational opportunities for Indigenous children from regional and remote communities across Australia.
Yalari is a not-for-profit organisation that offers secondary education scholarships at leading Australian boarding schools for Indigenous children.
The RACV Royal Pines Resort is a hub for Yalari to support programs and provide possible pathways for many of their graduates.
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RACV and Neighbourhood Watch warn of increase in business burglaries
RACV and Neighbourhood Watch are alerting business owners of an increase in burglaries of 39.8 per cent in 2023. According to Crime Statistics Victoria, 25,607 offences were recorded in 2023 in comparison to 18,405 offences in 2022.
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RACV Resorts Partners with Australia’s Paralympians
The Australian Paralympic Team has gained a major boost on the eve of 200 days until the Paris 2024 Opening Ceremony, with RACV Resorts joining the Paralympics Australia sponsorship family as an Official Partner.
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Pioneering online program launches in schools to help students reach their career goals
Orygen, with support from RACV, has today launched an innovative online platform to support young people attending Berry Street School achieve their education and career goals.
