Recent service changes
RACV’s first and foremost priority remains on making sure that our staff, the community and all those who interact with us are kept as safe as possible. Based on how the situation is unfolding and the new government guidelines, we consider that we're no longer able to serve our Members and guests at RACV Resorts and Clubs.
With this in mind we'll be temporarily closing RACV Club & Resort properties, including accommodation, golf courses and car parking, effective midnight Friday 27 March 2020.
Should you have an upcoming reservation on or prior to 25 June 2020, we'll make contact with you to arrange postponement or cancellation of your booking. We thank you in advance for your patience as our reservations team experience increased call volumes.
Should you wish to make a reservation for after 25 June 2020, you can continue to book our resorts via our website www.racv.com.au or by calling us.
To accommodate any Members or guests holding RACV gift cards activated prior to November 2019 and due to expire in 2020, please be advised that we can extend the card validity date by an additional 12 months during this difficult time.
Should you have an RACV gift card due to expire in 2020 please note they will not automatically be extended. As a cardholder, you'll need to email firstname.lastname@example.org to arrange an extension on the validity date to ensure you can enjoy when we reopen.
We apologise to impacted Members and guests over this period. As you'll appreciate, these measures are all aimed at ensuring we continue to put Member and guest health and safety at the forefront of everything we do and we'll continue to review advice from the Australian Government and announce reopening dates once we're able to.
We thank you for your continued understanding over this period and look forward to welcoming you back to RACV Resort properties soon.