Intern rides the first wave of career success

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Madelaine Lyons

RACV Torquay Resort is giving high school, TAFE and university graduates a leg up through RACV’s Internship Program.

Madelaine Lyons, 19, started the program in April last year and has steadily built up her hospitality skill set working across a number of areas in the resort. She is currently employed as Front House Receptionist.

Madelaine, who is from Geelong, says the work has been challenging but rewarding.

“I definitely feel I’ve grown in confidence as a person this year. I’ve learned to become comfortable with taking on new skills and meeting new people and have felt supported by management in all the areas I’ve worked,” she says.

RACV Torquay Resort Accommodation Manager, Brendan Smith, says young people face a lot of challenges when entering a competitive job market with little experience and need guidance.

“Madelaine came in to gain experience but wasn’t sure which direction she wanted to go,” he says.

“To see her come out the other side and know what she wants to do, at least for the short term, is great and we were very pleased to be able to provide that opportunity for her.”

RACV Torquay Resort Manager, Dean Newell, says the resort has a close connection with the local community and was happy to be part of a program that helps young professionals who are starting out.

“RACV’s six-month Internship Program opens doors for young adults and in turn has provided value for our organisation,” he says.

RACV invests more than $600,000 each year in helping young people to build job skills through an internship.

Keep an eye on the RACV website and social media channels for opportunities to participate.

Written by RACV
February 22, 2019