Prius – Keys are not needed to start the ignition for the Prius. Place your foot on the brake and press the power button located on the left hand side of the steering wheel. The dash board will light up so you know your ready to go.
ASX – in these vehicles the key is tethered below the dashboard and will need to be used to start the vehicle. You should remove the key from the ignition before ending your rental or locking the car via the pin pad.
If the vehicle is booked for another booking you will not be able to extend your booking. You must return the car on time or a late return fee will be applied.
If the vehicle is available, login to your profile, navigate to “current booking” and add the amount of time you want. You can also use the in-car screen under ‘My booking’ menu item. (or use the in-car screen, My booking menu).
You will be automatically charged for additional time.
Don’t worry, park in the nearest available spot and let us know by calling 1300 729 047. Take note of the registration, model and colour of the offending car (take a phone photo too if you can) so you can let our team know.
If you park too far away and don’t inform us, you may be charged for failing to return the car to the correct location.