It starts by calling RACV batteries

RACV Batteries service the Greater Melbourne and Geelong area. If you’re an RACV member, we can service you all over Victoria; call us on 13 11 11.

If you're based in NSW or ACT, NRMA offers car battery replacement services in both states.

RACV Batteries will attend your vehicle, test and if necessary undertake a battery replacement and have you back on the road, usually within the hour.

No, RACV Batteries are competitively priced and include delivery and installation. Find out about our Price Match Guarantee.

Yes. RACV Batteries are produced to exacting standards. As a result, RACV Battery products carry a nationwide warranty up to 3 years for a vehicle that is used for private purposes.

How long a battery lasts depends on:

• proper installation;
• the climate in which the car operates;
• how regularly the car is driven.

CCA stands for Cold Cranking Amps and is the recognised industry standard for rating a battery's cranking performance. The number of plates was once used as the measure for rating batteries, however CCA is now the industry standard.

The Amp Hour (Ah) rating is a way of describing a battery's capacity. It describes the capacity of a battery based on a discharge period of 20 hours.

AGM stands for Absorbent Glass Mat. This type of battery uses a non-woven glass mat to separate the plates. The glass mat absorbs and retains sufficient electrolyte for the battery to operate, meaning that  there is no free electrolyte in the cell to spill. These batteries are also known as Valve Regulated Lead Acid (VRLA) batteries as each cell has a one-way valve to manage cell pressure. 

Enhanced Flooded Batteries (EFB) are being fitted to many vehicles fitted with Idle Stop Start (ISS) technology. These ‘flooded’ batteries are an enhanced version of the standard calcium battery, and are designed to withstand the increased cranking and cycling demanded by vehicles fitted with ISS technology.

Idle Stop Start (ISS) technology, also known as Stop Start, is designed to help reduce vehicle fuel consumption and emissions. The vehicle’s engine automatically shuts down when the vehicle is stationary instead of idling, and will restart when you need to move again. ISS equipped vehicles are fitted with EFB and AGM batteries which are designed to cope with the additional electrical loads and repeated cranking required from this technology.

Some vehicles are equipped with Battery Management Systems (BMS) which require new batteries to be registered with the system. In most instances, RACV Batteries technicians will perform this registration on applicable vehicles.

Yes, RACV have a wide range of batteries to suit most recreation vehicles. Call us on 13 11 11 to find out more. 

Don’t worry, if it turns out you don’t need a battery replacement, you won’t be charged if you are an Emergency Roadside Assistance member. Non-Emergency Roadside Assistance members will however incur a $30 call out fee. 

Our technician will take payment upon completion of your appointment. You can pay via EFTPOS, Visa or MasterCard.

We aim to get out to you and complete the installation within the specified two-hour window.

Yes, we will email you the day before your appointment and send you an SMS when we’re on our way.