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Emergency Home Assist
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We're still open and operating, but with a few small changes. Find out more about our motoring products and services.
RACV is a registered NDIS provider and will come to your aid night or day.
If your wheelchair or mobility scooter has a fault, flat tyre or flat battery, RACV will come to your aid day or night.
With RACV’s emergency breakdown service, you’re entitled to up to 8 callouts a year. RACV can help with:
You can get a quote online within minutes by clicking on the button below.
Call us to get a quote from 9am to 5pm Monday to Friday, and from 9am to 12pm on Saturdays.
For the most personalised experience, visit us in store and we'll help you get set with Bike Assist.
No matter when the problem occurs; we're available. Knowing that you have someone to call 24 hours a day, 7 days a week offers real security and peace-of-mind.
If we can't fix the problem on the spot, you get taxi transport for you and your wheelchair or scooter to a place of your choice - up to $60.
Emergency Wheelchair and Scooter Assistance comes with great RACV member benefits and is free if you have RACV Total Care roadside assistance.
Our technicians are unable to help with lifting a person out of a wheelchair, but they can call a carer or friend who can help if needed.
Breakdown service can only be provided in areas where RACV can gain access, which may exclude some shopping centres, parks and other locations.
For more information, refer to the RACV Emergency Roadside Assistance Terms and Conditions.
Whatever style scooter or wheelchair you own, you can prevent costly repairs and prolong the life of your mobility device by following these simple tips. Share your best tips with the hashtag #RACVScooterMaintenance.
Here are a few ways you can ensure a safe and enjoyable outing on your mobility device. Share your best tips on social media with the hashtag #RACVScooterSafety.
RACV is a registered NDIS Provider and can offer Emergency Wheelchair and Scooter Assist as a component of your service plan.
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