RACV Resort policy

All resorts:

• check in is 2pm (excluding RACV Royal Pines Resort)
• check out is 10am (excluding RACV Royal Pines Resort).

RACV Royal Pines Resort only:

• check in is 3pm
• check out is 11am

Early check-in and late check-out cannot be guaranteed and charges may apply.

Please note that we are a non-smoking property (including e-cigarettes). A cleaning fee will be charged for smoking in a room (including balconies) or public areas.

• 14 August to 16 August 2026
• 25 December 2026 to 9 January 2027
• 26 March to 29 March 2027
• 25 December 2027 to January 2028

• 27 June to 18 July 2026
• 19 September to 4 October 2026
• 29 October to 1 November 2026
• 12 December 2026 to 26 January 2027
• 26 March 2027 to 11 April 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 4 October 2027
• 28 October 2027 to 31 October 2027
• 11 December 2027 to 26 January 2028

• 6 March to 8 March 2026
• 3 April to 19 April 2026
• 5 June to 7 June 2026
• 27 June to 12 July 2026
• 19 September to 4 October 2026
• 30 October to 3 November 2026
• 19 December 2026 to 26 January 2027 
• 5 March 2027 to 7 March 2027
• 26 March 2027 to 11 April 2027
• 11 June 2027 to 13 June 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 3 October 2027 
• 30 October 2027 to 1 November 2027
• 18 December 2027 to 29 January 2028

• 6 March to 8 March 2026
• 3 April to 19 April 2026
• 5 June to 7 June 2026
• 27 June to 12 July 2026
• 19 September to 4 October 2026
• 30 October to 3 November 2026
• 19 December 2026 to 26 January 2027
• 5 March 2027 to 7 March 2027
• 26 March 2027 to 11 April 2027
• 11 June 2027 to 13 June 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 3 October 2027 
• 30 October 2027 to 1 November 2027
• 18 December 2027 to 29 January 2028

• 6 March to 8 March 2026
• 3 April to 19 April 2026
• 5 June to 7 June 2026
• 27 June to 12 July 2026
• 19 September to 4 October 2026
• 30 October to 3 November 2026
• 19 December 2026 to 26 January 2027
• 5 March 2027 to 7 March 2027
• 26 March 2027 to 11 April 2027
• 11 June 2027 to 13 June 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 3 October 2027
• 29 October 2027 to 2 November 2027
• 18 December 2027 to 26 January 2028

• 6 March to 8 March 2026
• 3 April to 19 April 2026
• 5 June to 7 June 2026
• 27 June to 12 July 2026
• 19 September to 4 October 2026
• 30 October to 3 November 2026
• 19 December 2026 to 26 January 2027
• 5 March 2027 to 7 March 2027
• 26 March 2027 to 11 April 2027
• 11 June 2027 to 13 June 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 3 October 2027
• 30 October 2027 to 1 November 2027
• 18 December 2027 to 29 January 2028

• 7 March to 8 March 2026
• 3 April to 5 April 2026
• 6 June to 7 June 2026
• 19 September to 3 October 2026
• 31 October to 1 November 2026
• 24 December 2026 to 3 January 2027
• 23 January to 25 January 2027
• 6 March 2027 to 7 March 2027
• 26 March 2027 to 28 March 2027
• 12 June 2027 to 13 June 2027
• 24 September 2027 to 25 September 2027 
• 30 October 2027 to 31 October 2027
• 24 December 2027 to 2 January 2028

All bookings for the following periods open online on the Wednesday, a year prior and over the phone on the Thursday, a year prior.

• 6 March to 8 March 2026
• 3 April to 19 April 2026
• 5 June to 7 June 2026
• 27 June to 12 July 2026
• 19 September to 4 October 2026
• 30 October to 3 November 2026
• 19 December 2026 to 26 January 2027
• 5 March 2027 to 7 March 2027
• 26 March 2027 to 11 April 2027
• 11 June 2027 to 13 June 2027
• 26 June 2027 to 11 July 2027
• 18 September 2027 to 3 October 2027
• 30 October 2027 to 1 November 2027
• 18 December 2027 to 29 January 2028

Minimum length of stay required over special event periods. Please continue to book online or contact the resort directly if you have any questions.

All remaining charges are to be settled upon check-out.

RACV Resorts require a pre-authorisation to be taken on check-in as this process validates your credit card.

The pre-authorised amount is set aside by the card issuer for a period of up to 14 days from the date of pre-authorisation and the pre-authorisation will affect your available funds balance or spending limit. For more information on this practice please contact your card issuer.

Once a pre-authorisation has been made, RACV cannot release, remove or lower the authorised amount. This is a restriction imposed by the card issuer, and cannot be negotiated.

Upon check-out it is a requirement that all charges are settled with the property.

Where a credit card is not used the total accommodation amount will be required on check-in accompanied by a $100 security deposit.

This deposit will be refunded upon check-out or can be used towards any incidental or remaining charges.

A surcharge applies to card payments:

• American Express: 2.8%
• No surcharges apply for Visa & Mastercard payments

All RACV Resorts extend a credit limit of $3000 per credit card held. However, accommodation stays which exceed 7 days are required to settle all outstanding balances on a weekly basis.

For all RACV Resorts (excluding RACV Noosa Resort), the equivalent of one night’s tariff is required as a deposit at time of booking. RACV Club members can guarantee their accommodation booking to their RACV Club member card. A 2.8% surcharge applies to all payments made by American Express. Visa and Mastercard payments do not attract a surcharge. If you are a current RACV Member or member with an affiliated auto club in Australia, you are entitled to book one room per night, per membership on the discounted auto club member rate. Proof of valid membership must be presented at check-in and the member must stay in the room for the member rate to apply. Standard room rates will apply for any additional rooms booked.

For RACV Noosa Resort, the equivalent of one night’s tariff is required as a deposit at time of booking.  Remaining balance is due 7 days (90 days for peak periods and special events) prior to arrival. RACV Club members can guarantee their accommodation booking to their RACV Club member card. A 2.8% surcharge applies to all payments made by American Express. Visa and Mastercard payments do not attract a surcharge. If you are a current RACV Member or member with an affiliated auto club in Australia, you are entitled to book one room per night, per membership on the discounted auto club member rate. Proof of valid membership must be presented at check-in and the member must stay in the room for the member rate to apply. Standard room rates will apply for any additional rooms booked.

You may cancel free of charge until 2pm 2 days (14 days for peak periods and special events) prior to arrival.  Failure to arrive, or cancellations made after 2pm 2 days (14 days for peak periods and special events) prior to arrival will be charged 80% of the total price of your stay.

Special terms and conditions may apply to certain accommodation bookings, please contact resort or check your confirmation email.

You may cancel free of charge until 2pm 7 days (90 days for peak periods and special events) prior to arrival.  Failure to arrive, or cancellations made after 2pm 7 days (90 days for peak periods and special events) prior to arrival will be charged 80% of the total price of your stay.

Special terms and conditions may apply to certain accommodation bookings, please contact resort or check your confirmation email.

Pets are not permitted at any RACV Resorts, except for guide and assistance dogs accompanying a visually impaired person or hearing impaired person.

Select Caravan Sites at RACV Cobram Resort are dog-friendly. Dogs are allowed on these sites from 1 May - 31 August. Outside these dates, or in cabins, dogs are not permitted. Please call 03 5871 9700 prior to booking as restrictions and blackout periods apply (including public holidays and school holidays).