Changing or Cancelling your RACV Resort Booking

RACV Resorts

Changing or Cancelling your RACV Resort Booking

To ensure the best possible experience at RACV Resorts for members and guests, we would like to take this opportunity to remind members about the resort cancellation policy.

If you need to make a cancellation or amendment to an existing booking, please contact the resort as soon as possible to ensure the room can be made available to other members wishing to stay at the resort. This is especially important for school holidays and other peak periods when rooms are in high demand.

You may cancel free of charge until 2 days (14 days for special event and school holiday periods) prior to arrival. You will be charged the total price of your stay if you cancel in the 2 days (14 days for special event and school holiday periods) prior to arrival.

Credit Card Payments

A surcharge will apply to all payments made by American Express and Diner Club cards.

  • American Express 2.8%
  • Diners Club 2.45%

Visa and MasterCard payments do not attract a surcharge.

Individual Resort policies

For more information on booking and cancellation policies per resort, please visit the individual pages below.