Booking & Cancellation Policy for Noosa Resort

RACV Noosa Resort

Booking policy: active RACV Club Members

Guest information
Check-in: 2pm
Check-out: 10am

Early check-in or check-out cannot be guaranteed and charges may apply.
When booking a member rate, the RACV Club Member number must be quoted at time of booking and membership card presented upon arrival to the property.

Booking Policy
To secure your booking, please provide your Club Member Card number.

Cancellations
Cancellation Policy All cancellations or amendments made after 2pm two days (48 hrs) prior to your arrival, will incur a cancellation fee equal to 1 night’s accommodation. Failure to arrive on your scheduled arrival date will incur a cancellation fee equal to 1 night’s accommodation. If reservation stay dates include peak period or special event periods, cancellations or amendments must be made 14 days prior to arrival.

Peak Periods and Special Events Dates: 1-25 April 2017; 24 June to 16 July 2017; 16 September to 8 October 2017; 3 to 5 November 2017; 16 December 2017 to 29 January 2018; 30 March to 29 April 2018; 30 June to 22 July 2018.

Peak Periods and Special Events Dates
23 June to 16 July 2017; 16 September to 8 October 2017; 3 to 5 November 2017; 16 December 2017 to 29 January 2018; 30 March to 29 April 2018; 30 June to 22 July 2018

*Promotional Offers
No cancellations or changes allowed. Non refundable

Payment
RACV Resorts require Club Members to provide their Club Member card for sighting upon arrival for verification processes. Upon check-out all charges will be settled to this account.

Booking policy: RACV, auto club and non-members

Guest information
Check-in: 2pm
Check-out: 10am

Early check-in or check-out cannot be guaranteed and charges may apply.
When booking a member rate, your auto club member number must be quoted at time of booking and membership card presented upon arrival to the property.

Booking Policy
To secure your booking, a deposit equal to one night’s accommodation tariff is required at the time of booking.

Cancellations
Cancellation Policy All cancellations or amendments made after 2pm two days (48 hrs) prior to your arrival, will incur a cancellation fee equal to 1 night’s accommodation. Failure to arrive on your scheduled arrival date will incur a cancellation fee equal to 1 night’s accommodation. If reservation stay dates include peak period or special event periods, cancellations or amendments must be made 14 days prior to arrival.

Peak Periods and Special Events Dates: 1-25 April 2017; 24 June to 16 July 2017; 16 September to 8 October 2017; 3 to 5 November 2017; 16 December 2017 to 29 January 2018; 30 March to 29 April 2018; 30 June to 22 July 2018.

Peak Periods and Special Events Dates
23 June to 16 July 2017; 16 September to 8 October 2017; 3 to 5 November 2017; 16 December 2017 to 29 January 2018; 30 March to 29 April 2018; 30 June to 22 July 2018

*Promotional Offers
No cancellations or changes allowed. Non refundable

Payment
RACV Resorts require a pre-authorisation equal to $1 to be taken on check-in as this process validates your credit card.

The pre-authorised amount is set aside by the card issuer for a period of up to 14 days from the date of pre-authorisation and the pre-authorisation will affect your available funds balance or spending limit. For more information on this practice please contact your card issuer.

Once a pre-authorisation has been made, RACV cannot release, remove or lower the authorised amount. This is a restriction imposed by the card issuer, and cannot be negotiated.

Upon check-out it is a requirement that all charges are settled with the property.

Where a credit card is not used the total accommodation amount will be required on check-in accompanied by a $100 security deposit.

This deposit will be refunded upon check-out or can be used towards any incidental or remaining charges.

Credit Card Payments:
A surcharge will apply to all payments made by American Express and Diner Club cards.
    American Express 2.8%
    Diners Club 2.45%
Visa and MasterCard payments do not attract a surcharge.