Interpreter services

Prefer to speak to us in a language other than English?

Our team has access to over 160 languages through interpreter services including Mandarin, Vietnamese, Arabic, Cantonese, Korean, Japanese, Spanish, Greek and more.

We have a number of services available, depending on your needs.
Use TTY services

Teletypewriter services are available for those who are deaf, hard of hearing or have a speech impediment.

Call 13 36 77

Call our Mandarin speaking team

They’re available 9am – 6pm, Monday – Friday, except public holidays.

Call 1300 508 298
Get support in other languages

Access independent interpreters for over 160 languages, over the phone or in person, including Mandarin when our Mandarin speaking team isn't available.

Call 1300 230 603

Home, motor and business insurance claims

We’ll contact an interpreter when you make a claim over the phone.

Call 13 19 03
Travel insurance claims

We can arrange an interpreter to support you when you call us, or you can book online in advance.
- Call 02 8055 1687
- Book online

General enquiries 13 72 28

INSURANCE CLAIM

This site will not function correctly without JavaScript enabled.
Please enable JavaScript in your browser.