RACV Royal Pines Resort has been awarded the gold medal for Luxury Accommodation at the Queensland Tourism Award held on the 11th November in Brisbane.
RACV Queensland Resorts General Manager John Morris said the Royal Pines staff were delighted and privileged to have won the prestigious award.
“The award recognises the excellent facilities that RACV Royal Pines offers to guests and acknowledges the hard work displayed by the team to constantly find ways to improve service levels”.
Surrounded by manicured gardens and a world-class championship golf course, the 100 hectare resort is perfectly positioned between the white sandy beaches of Surfer’s Paradise and the lush beauty of the Gold Coast Hinterland.
Mr Morris said “The resort offers a wide variety of guest rooms, from king and double configurations, newly refurbished family suites and luxury Spa Suites and Executive Suites.
Earlier this year the resort opened a large aquatic playground with integrated pool, water slides and other fun waterpark equipment, a new toddler’s pool with interactive water creatures, a spa and further water features, enhancing the facilities already in place and making it a one-stop destination for families.
“As well as providing quality facilities, we believe strongly in maintaining trusted relationships with our members, delivering excellent service, enhancing the value and benefits of membership, and supporting and contributing to the community.
“RACV Royal Pines Resort makes a significant contribution within the local economy, with an estimated 80,000 room nights during the 2015/16 financial year. The team at the resort are passionate about the Gold Coast community and work closely with local tourism businesses”.
This accolade will further benefit the region, attracting new visitors, and contributing even more to the Gold Coast communities” Mr Morris said.
Mr Morris says “The award is a fantastic way to recognise the staff and their commitment to five star service and ensuring the resort provides a memorable and positive guest experience”.
For more information or to book at any of the award-winning RACV Resorts
Written by Susan Griffiths, Senior Sales & Marketing manager on 07 5597 8742
November 14, 2016