22 February 2016
In its second full year of operation RACV Torquay Resort has been recognised as one of Australia’s best luxury hotels in the 2016 TripAdvisor Travellers’ Choice awards.
The resort was ranked in the Top 25 Hotels and also in the Top 25 Luxury Hotels categories, based on the reviews of guests who posted comments on the TripAdvisor website.
“There are absolutely ‘no’ negatives about this resort,” wrote one reviewer in December.
“The rooms are huge, some have balconies and some of have windows only, but all have views over the gorgeous golf course and away to the ocean . . . Lovely lounges, exceptional staff, good restaurants and an expansive breakfast menu round this place out.”
RACV Torquay Resort Manager Dean Newell said that 94 per cent of reviewers rated the resort as either excellent or very good.
“The total experience of high-quality facilities and the Surf Coast environment attract many members and guests but it is the service that sets RACV Torquay Resort apart.
“Guests appreciate the interaction with staff and the TripAdvisor awards recognise the service provided by our fantastic resort team,” Mr Newell said.
The property’s scale, choice of quality amenities and its idyllic location enables the resort to cater for the diverse needs of RACV’s members and guests.
“For example, there is sufficient space and facilities for children to have fun, for couples to have privacy and for conference delegates to socialise or continue their business beyond the meeting rooms. As a result, the resort attracts many repeat stays by guests,” Mr Newell said.
The 92-room RACV Torquay Resort opened in June 2013 and also is home to Torquay Golf Club.
RACV’s Noosa Resort also was rated in the Top 25 Luxury Hotels. Other RACV Resorts are at Cape Schanck, Cobram, Inverloch, Victoria’s Central Goldfields, the Gold Coast and Hobart.