Emergency Roadside Assistance for taxis and couriers

Our Fee for Service Emergency Roadside Assistance is designed for taxis and couriers to keep your vehicles on the road

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Get help when you need it

Our Business Roadside Assistance Fee for Service lets you pay a lower annual subscription per vehicle by only paying for services you use. This service is only available for taxis or couriers.

  • Your employees can call us any time, anywhere in Australia and you’ll only pay per incident.
  • We typically arrive within an hour, call 1800 686 464 for immediate help.
  • Help for vehicles up to 4 tonnes gross vehicle mass (GVM), including electric cars.
  • Get monthly service invoices so you can easily keep track of costs.

Call or email to get started

How Fee for Service works

  • Buy a yearly subscription for just $34 per vehicle

    Your annual subscription cost is lower so if you don’t need any services, you’ll pay less. Only pay for the call outs you need.

  • Call when you need help

    Your drivers can call 1800 686 464 and quote their membership number and car registration. They'll pay a fee for the service they need.

  • Patrol van arrives usually within 1 hour

    Our expert mechanic will ask your drivers questions and run a diagnostic test to find out what’s wrong with their vehicle.

  • Wait for help

    We’ll send a yellow patrol van to your driver. If in metro Melbourne they’ll get an SMS to track its arrival. Please ensure they secure any dogs or animals in their vehicle before we arrive.

Services available
Services available


Fee for service subscription
(per vehicle per year)



Metro service call



Metro tow (covers the first 20km distance)



Metro service and tow



Regional service call



Regional tow (to attending service centre)



Regional service and tow



RACV batteries


Replacement batteries will be invoiced to the business.

Prices valid as of 1 August 2023 and are subject to change.
No extended benefits available for Business Fee for Service product

Flexible assistance for your business when you need it

24/7 support Australia wide

On average we help with more than 800,000 jobs per year.

Only pay for services you need

Qualified mechanics on call when things don’t go to plan.

Get your day back on track

8 out of 10 issues are fixed on the spot, so you can get moving again.

Monthly invoices

All service and towing charges are invoiced to you on a monthly basis.

Help for a range of vehicles

Up to 4 tonnes GVM, 2m height x 2.3m width x 5.5m length.


If we can’t fix the issue, we’ll tow your vehicle whether you’re in a metro or regional area.

Business roadside assistance packages

Explore 3 levels of roadside assistance and check which one we recommend for your vehicle dimensions and weight, to suit your business needs.

Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.