RACV has been proudly supporting our Members and their communities for 117 years - our Members are at the heart of everything we do.
With the COVID-19 situation changing daily, our first and foremost priority remains on making sure that our staff, the community and all those who interact with us are kept as safe as possible.
We will endeavour to do everything we can to help our Members, our people and the community in these uncertain times.
We apologise for any inconvenience. Please see below for further information.
Our 24/7 call centres are still operational via 13 72 28; Emergency Roadside Assistance patrols and Home Assist vans are still out on the road keeping vehicles mobile and helping members in their homes. However, if you’ve recently returned from overseas, been in close contact with someone with COVID-19 or are displaying flu-like symptoms, we ask you to let us know so we can make sure we can help you in the best way we can.
Members can also access a range of services online and we invite you to check back regularly for updates on our services.
If you are self-isolating or would prefer to contact us over the phone, please get in touch.
Some of our online and call centre services may be slower than usual and we ask for your patience should this be the case.
As the COVID-19 situation evolves, RACV will keep making choices to ensure that our staff, the community and all those who interact with us are kept as safe as possible.
Find information around RACV products and services that have been temporarily disrupted, modified or suspended.
Get the latest information and advice about COVID-19, including symptoms, travel and what you can do to reduce the risk of infection in Australia.
Keep up to date on the latest overseas travel advice, warnings and entry restrictions introduced in response to COVID-19.
Find out about the global health response to COVID-19.
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