Choosing a higher basic excess can reduce your premium. But remember, if you make a claim, you’ll pay more out of pocket.
Available for Complete Care® and Comprehensive policies.
Why your premium may have changed
Ways to help lower your premium
Review your policy and make sure it’s still right for you – you could be paying for cover you don’t need. You can update your policy in your account or the RACV App, anytime.
Update your basic excess
Choose market or agreed value
Insure your car for how much it's worth at the time of an incident or at an agreed price. Make sure your sum insured covers the cost to replace your car totally, including any modifications or accessories.
Available for Comprehensive policies.
Review optional cover
Make sure your policy still meets your needs by checking what optional cover you have, like hire cars after any incident or no excess for windscreen damage.
Optional for Comprehensive policies.
Check listed drivers
Check the drivers listed on your policy are up to date, and consider removing additional drivers who don’t drive your car anymore.
Remove car finance
Paid off your car in the past year? Make sure you update your policy to let us know.
Compare options to protect your car
Tailor your car insurance policy with flexible cover. This is a summary only. For a full list of inclusions, conditions, limits and exclusions, read the Product Disclosure Statement.
Complete Care®
Our highest level of cover, best if you want premium protection with more inclusions.
-
Provided they meet policy conditions and have your permission to drive your vehicle. Additional excess applies to drivers under 25 or with less than 2 years' driving experience.
-
If you purchased a new or demonstrator vehicle weighing less than 2.5 tonnes, your vehicle is considered a total loss, a similar replacement vehicle is available in Australia, and any credit provider noted on your Certificate of Insurance agrees. Further conditions apply. See the Product Disclosure Statement for details.
-
No limit applies after not-at-fault collision if you provide the name and residential address of the at-fault driver. Up to $100/day until claim is settled as a result of a theft, attempted theft or any other incident.
Comprehensive
Best if you want broad cover for your car and others', plus flexible options for your policy.
-
Provided they meet policy conditions and have your permission to drive your vehicle. Additional excess applies to drivers under 25 or with less than 2 years' driving experience.
-
If you purchased a new or demonstrator vehicle weighing less than 2.5 tonnes, your vehicle is considered a total loss, a similar replacement vehicle is available in Australia, and any credit provider noted on your Certificate of Insurance agrees. Further conditions apply. See the Product Disclosure Statement for details.
-
No limit applies after not-at-fault collision if you provide the name and residential address of the at-fault driver. Up to $60/day for up to 21 days after a theft or attempted theft. Option to add cover for other incidents.
Third Party Fire and Theft
Best if you only need limited cover for damage to third parties (up to $10,000 market value), plus fire and theft damage to your vehicle.
-
Provided they meet policy conditions and have your permission to drive your vehicle. Additional excess applies to drivers under 25 or with less than 2 years' driving experience.
-
Up to $60/day if you can’t drive your vehicle as a result of theft or attempted theft.
Third Party Property Damage
Best if you only need essential cover for damage to other vehicles or property.
-
Provided they meet policy conditions and have your permission to drive your vehicle. Additional excess applies to drivers under 25 or with less than 2 years' driving experience.
Enjoy more discounts with RACV
With living costs on the rise, we’re here to help you insure what matters most while protecting your wallet.
Save up to 10% with multiple policies
Take out 2 or more eligible policies and save up to 10% on each – including home and car insurance.*
Save up to 20% with loyalty discounts
The longer you're a member, the greater your discount on your car insurance and other selected products.*#
Save 5c per litre on fuel
When you take out car insurance, you’ll be able to access RACV Member benefits like saving 5c per litre on EG Ampol fuel.‡
Save 10% on EV charging
Save 10% at participating Chargefox ultra-rapid RACV charging stations across Australia.§
Save $15 on batteries
Explore RACV batteries to suit every vehicle and save $15 on the recommended retail price.◊
Frequently asked questions
With RACV Motor Insurance, you can insure your car for the market value or agreed value, depending on your policy.
Market value
This is an assessment of your vehicle’s value at the time of an incident you’re making a claim for. It considers local market prices and the age and condition of your vehicle. You’ll get market value with these policies:
- Comprehensive (choice of market or agreed value)
- Third Party Fire and Theft
- Third Party Property Damage
Agreed value
This is an amount agreed upon before your policy begins, by choosing from within a value range. Your vehicle will be insured for this amount for the term of your policy. You’ll get agreed value with these policies:
- Complete Care®
- Comprehensive (choice of agreed or market value)
Renewing your policy
At renewal, local market values are used to consider any changes in your vehicle’s agreed value. Check your renewal notice for any changes.
For more information on what’s included in your agreed or market value, check the Product Disclosure Statement.
Did this answer your question?
Thank you for your feedback
Thank you for your feedback
When your insurance is due for renewal, you'll find the details on your renewal notice.
You will receive this via mail or email, depending on your communication preferences. You can also find a copy in your online account.
To renew your policy:
- Go to your online account
- From your dashboard, review your policy details
- Click ‘Make payment’ when you’re ready to renew.
When to pay
If you have monthly direct debit payments set up, you don’t need to do anything – we’ll take payment on your regular date.
If you pay your policy annually, you'll need to make a payment before the due date.
You can pay online, over the phone, in one of our retail or agency stores, or at your local post office. Payment methods include Visa or Mastercard, PayPal or BPAY.
Did this answer your question?
Thank you for your feedback
Thank you for your feedback
Sometimes things happen that are beyond our control which can make it difficult for us to keep up to date with paying bills. If you need financial hardship support with any of your RACV products or services, we're here to help in any way we can.
We're happy to talk about your options. Call 13 72 28 or email us to talk to our friendly team, or learn more about the financial hardship support we offer.
Did this answer your question?
Thank you for your feedback
Thank you for your feedback
^ Provided they meet policy conditions and have your permission to drive your vehicle. Additional excess applies to drivers under 25 or with less than 2 years' driving experience.
~ If you purchased a new or demonstrator vehicle weighing less than 2.5 tonnes, your vehicle is considered a total loss, a similar replacement vehicle is available in Australia, and any credit provider noted on your Certificate of Insurance agrees. Further conditions apply. See the Product Disclosure Statement for details.
+ RACV Complete Care® Car Insurance recognised in Mozo Experts Choice Awards 2025 - more information on the awards research methodology at https://mozo.com.au.
† RACV Insurance recognised in the Finder Customer Satisfaction Awards – more information on the awards research methodology at https://www.finder.com.au/finder-awards.
* The Multi-Policy Discount and Years of Membership Benefits exclude Travel, Business and Farm Insurance products. To qualify for the Multi-Policy Discount, you must hold two eligible RACV Insurance policies. For further details, see the Premium, Excess and Discounts guide at racv.com.au. Discounts will only be applied until any applicable minimum premium is reached. On renewal, any increases or decreases in your premium may be limited by factors such as your previous year’s premium. You may not save more with more eligible policies and by staying with RACV Insurance longer if a minimum premium is reached, or limits have been applied to increases or decreases in your premium.
# RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount.
‡ To receive a fuel discount of 5¢ per litre at EG Ampol co-branded service stations in Australia, eligible RACV Members must activate the fuel voucher in the RACV App and redeem within 15 minutes or scan their valid RACV Membership card. Offer is available once per calendar day per customer, up to a maximum of 150 litres per fill. Offer excludes LPG. Discount not available with any other fuel card. For full terms and conditions visit the website.
§ The Offer: 10% off the Retail Charging Price at all Chargefox ultra-rapid sites. The Offer only applies to the Retail Charging Price. Other fees and charges may apply. The Offer is only available at participating Chargefox ultra-rapid sites. For participating locations please download the Chargefox app. Where an RACV Member is also entitled to a discount via a vehicle manufacturer partnership with Chargefox (see here), they will receive a minimum of 50% off the Retail Charging Price. The Offer can only be activated by current RACV Members who have completed the following steps prior to charging their vehicle:
(a) Downloaded or updated the Chargefox app (on a compatible smartphone).
(b) Logged into the Chargefox app and added their credit card information and a valid RACV Membership number in their profile.
Discounts cannot be applied after a charge session has begun or has been completed. The Offer may be withdrawn at any time and without notice. RACV accepts no responsibility in respect to any damage or loss to a member caused through their use of, or lack of availability of Chargefox equipment to charge their vehicle. Members should review the Chargefox terms and conditions and privacy policy.
These terms and conditions are subject to change from time to time. Please read the latest RACV Member benefits terms and conditions. View a copy of Chargefox’s full terms and conditions.
◊ This discount applies on the recommended retail price of batteries we supply. Enter your member number when you book online, or show your membership card to our battery technician.
The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.