Need a plumber urgently?

Call RACV Emergency Home Assist on 13 HOME (13 46 63)


RACV is there for you whenever you have a plumbing emergency

Water, gas or heating issue? Maybe you've got a gas leak, a blocked toilet, a leaking pipe or you simply can’t re-light the pilot light on your heating system.

These things happen and when they do RACV Emergency Home Assist will get a qualified dependable RACV plumber to your door usually within an hour to fix it.

We take the hassle out of your home plumbing emergency whenever it occurs and we are on call for you 24 hours a day, 7 days a week. See our price guide.

Plumbing emergencies covered:

  • A damaged roof, gutter or downpipe causing an internal leak
  • A blocked toilet, pipe or drain
  • Burst tap or showerhead
  • Burst pipe
  • Gas leak
  • Broken or burst hot water system

RACV Emergency Home Assist includes:

  • Assistance for the most common home emergencies
  • Up to one hour of labour
  • Minor parts and materials used during the call out
  • No after hours, weekend or public holiday surcharges
  • In most cases we will fix the problem on the spot, but if we can’t we’ll make temporary repairs to ensure your home is safe and secure. We’ll also give you expert advice on how to proceed from there and we’ll also get you a free no-obligation quote from a qualified tradesperson if you want one

One low annual fee gives you up to 8 emergency call outs per year and there is no charge for RACV to attend the emergency.*

Emergency Home Assist service is available throughout metropolitan Melbourne and most regional areas in Victoria.** Check if your area is covered.

*Exclusions and limitations apply including the provision of some parts and materials. Refer to the Emergency Home Assist Terms and Conditions for more details.

**RACV Emergency Home Assist is available within 50km of regional centres with populations of 10,000 or more.

  • Why RACV Emergency Home Assist?

    Each year over half of Victorian households have an incident at home requiring a rapid response 

  • Go with someone you trust

    RACV Emergency Home Assist gets a professional RACV tradie to your door within the hour in most cases, and they fix almost 70% of cases on the spot

  • Members' loyalty is rewarded at RACV

    RACV members can save up to 20% on RACV's Emergency Home Assist - so you get this quality service for even less 

Got a blocked toilet? We can help

A blocked toilet gets most people reaching for their phone for help. You can try to fix it using a plunger or drain cleaner but often it calls for an emergency plumber with specialist equipment and experience.

To have a plumber come to your house especially after hours can be costly and they’ll usually charge for turning up, their time, and the parts used for the job.

With RACV Emergency Home Assist it’s a different story. One call to us and we’ll get a fully accredited and trained RACV plumber to your door, usually within an hour, any time you need one.

There’s no call-out fee, no charge for minor repairs or parts and 100% peace of mind*. Your toilet emergency will be repaired on the spot or measures taken to prevent further damage.

So grab RACV Emergency Home Assist today and get RACV expert assistance on call for you 24/7 at your home.

*Terms and conditions apply.

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