RACV's smart home installation service

If setting up new technology in your home is not your forte, then RACV will get an expert to do it for you. With the RACV Smart Home Starter Kit, we offer an installation service across the Melbourne metropolitan area* to take the hassle out of setting up your smart home kit. We want you to make the most out of the new technology in your home so our RACV Smart Home technician will help set up, connect your smart home kit and show you how to use it.

What to expect for your Smart Home starter kit professional installation



Lock in an installation date

After ordering your smart home starter kit online, our scheduling team will be in touch to arrange a time for one of our smart home technicians to visit your home and set up your kit.


Get ready for installation

We’ll send a confirmation email with your installation details as well as a few simple steps to follow before your installation appointment. This includes downloading the SmartThings app and setting up an account.

Samsung SmartThings app on a smart phone

It's installation day!

Our friendly smart home specialist will set up your SmartThings Wi-Fi hub and connect your motion and multipurpose sensors. They'll show you how to use the SmartThings app, how to connect other smart devices and where to find helpful tips and videos in the app.

Find out if RACV's professional installation service is available in your area.

Enjoy expert advice and peace of mind

Speak with our smart home experts to order your Smart Home Starter kit with our professional installation service.

What others are saying about RACV's installation service

The installation process was professional, on time and just what we expected. Well done RACV for leading the way of the future in a fully automated home!

Emmanuel V

Meet Jamie, our friendly smart home expert


Jamie has been helping RACV customers since 2017 with their home security and smart home needs. He has a passion for technology and loves talking to customers about the latest developments to make life simpler.

“Like many of the customers I talk to each day, I’m looking for technology that helps make my life easier. I love how technology lets me choose how I get to wake up in the morning. For me it’s about the lights slowly coming on in the morning, my heater turning on an hour before I wake up and my blinds slowly opening to let the natural light in. Having the technology to do these little tasks makes getting me and my family out the door each day so much easier.”

*Terms and conditions: Installation of SmartThings is only offered in the Melbourne metro area (premises in postcodes 3000 – 3210). The RACV Samsung SmartThings Terms and Conditions apply and are available here