24/7 emergency plumber
Get rapid-response help for urgent plumbing problems.
Get emergency help now $269 for a single job
- Emergency plumbers on call 24 hours a day, 365 days a year
- Help arrives usually within the hour
- No after-hours surcharges
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Our service includes up to one hour of labour plus minor parts and materials.
Some emergencies are more complex and may require a quote for specialist trades and additional or replacement parts.
Exclusions and limitations apply including the provision of some parts and materials. Refer to the RACV Emergency Home Assist Terms and Conditions for more details.
Where is Emergency Home Assist available?
Emergency trade services are available in metro Melbourne and most regional areas in Victoria.
If I pay for a one-off emergency, can I sign up for a subscription later?
Yes. If you paid for a single home emergency callout you can upgrade to a subscription up to 30 days after the event for an additional payment of $100 (normally $215).
Plus, if you have a Bronze, Silver, Gold or Gold+ card, you’ll get the applicable Years of Membership Benefits discount off the $100 payment.
Just call us on 13 46 63 to upgrade.
What is considered a plumbing emergency?
Sometimes it’s hard to work out whether you have a general maintenance problem or a plumbing emergency. We consider an emergency to be a situation where:
- there is significant water wastage and/or overflow that is likely to cause damage to your home or property if immediate steps aren’t taken.
- an internal or external gas leak or damage to a heating or cooling system threatens the safety of your home.
Common signs of plumbing emergencies often include:
- a puddle appearing where there was none before
- streams of water appearing on your wall or from your ceiling
- sudden onset of strange smells from your taps
- smell of gas (like rotten eggs)
- overflowing drains or toilets.
I’m a renter. Can I purchase RACV Emergency Home Assist?
RACV Emergency Home Assist (EHA) is not available to tenants, only residential homeowners or their managing agents (including houses, duplexes, flats, units and apartments).
If you think EHA would be handy to have, we suggest speaking to your landlord or managing agent about the benefits of a subscription.