What to look for in a real estate agent
Check their credentials
All real-estate agents must be licensed to sell property in Australia, and you should ask to see those credentials to avoid signing the wrong agent.
In Victoria, an agent must have a minimum 12 months’ experience in a licensed agency (under the supervision of a licensed agent) and must have completed an accredited course.
Once you’ve verified that the agent is licensed, check that they’re a member of the relevant industry body – in Victoria, this is the REIV. Members of this body receive up-to-date information about any new property-related legislation, and anything specific to their area of expertise.
Compare their track record
Personal recommendations are great, but it’s best to make your search a little more specific.
A free, independent service like Agent Select has a national database of over 40,000 licensed real estate agents. You can filter to identify the top-performing agents in your area for your style of property for free and invites them to pitch for your listing.
Once the homeowner receives the details of the highest-ranking agents, they can either contact them directly to come to inspect and appraise their property, or Agent Select can make the appointment on their behalf.
The agents will then upload their appraisal to the Agent Select website, detailing commission, suggested selling price, marketing costs, renovation recommendations and comparable sales in the area, and a report is generated for the vendor to help them make an informed decision on the best real estate agent for their property.
Good communication skills
Finding the agent with the world’s greatest sales record is one thing, but developing a good relationship based on trust is key. They will be your point of call throughout the process, so it is important to find an agent that you have a good rapport with, and who holds timely, professional, and solid communication skills.
A free service like Agent Select also looks to find you an agent you feel comfortable with, by providing a range of services including expert support and a free property appraisal including an instant estimate of your property, sales data in your suburb, recent sales history, and local growth trends and rental data.