Win $3,000 worth of energy with Emergency Home Assist

  1. Information on how to enter and prize details form part of the conditions of entry. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. All employees of the promoter and its related bodies corporate and the immediate families of such employees are ineligible to enter. Entry is limited to residential customers in the State of Victoria and are 18 years and over.
  3. Entry to the competition is open to people who purchase RACV Emergency Home Assist subscription (12 month subscription) and quote code word ‘SIMPLYEHA’ between 20 May 2017 and 31 July 2017.
  4. The competition commences at 00:01 AM AEST on 20 May 2017 and closes at 11:59 PM AEST 31 July 2017 (“the promotion period”).
  5. The prize is $1,500 account credit on the winner’s Simply Energy electricity and gas account for their residential household in Victoria. The total prize pool is $3,000. There is one prize to be won.
  6. This competition is a game of chance. The first name drawn that fulfils the competition entry criteria will win the prize.
  7. The draw will take place on Monday 14 August 2017 at 11:00AM at RACV, 550 Princes Highway, Noble Park North, Victoria, 3174.
  8. The winning entrant will be notified by telephone and/or email and the results will be published in the competitions section of on Wednesday 30 August 2017 for a period of 28 days.
  9. If the Prize is not claimed by the winner within 3 months of the date of draw, the prize will be deemed to be forfeited by the respective winner and RACV will conduct a redraw with respect to that draw. If a redraw is required it will occur on 30 November 2017 and the winner notified by telephone and /or mail and published in competitions section of on 7 December 2017 for a period of 28 days. Any redraws will take place at RACV, 550 Princes Highway, Noble Park North and the first valid entry drawn in any redraw will win the Prize for that draw.
  10. The Prize is non-transferable and cannot be taken as cash.
  11. If the prize winner is not already a Simply Energy customer, they must switch their gas and electricity to Simply Energy. The credit of $1,500 will be applied to each of the winner’s electricity account and gas account from the commencement of supply. If the winner elects not to transfer their electricity account and gas account, they will forfeit the prize and a new winner will be drawn.
  12. If the prize winner is already a Simply Energy customer the $1,500 will be credited to each of the winner’s electricity and gas account after their next scheduled meter read.
  13. The credit will be used to pay the charges on the winner’s electricity and gas account until the $3,000 is used up. The credit will be used to pay the charges on the winner’s electricity account and gas account for one year or until the $1,500 is used up on each account.
  14. If the winner switches either their electricity or gas away from Simply Energy before the $1,500 (including GST) is used up on each, the prize will be forfeited by the winner and no alternative benefit will be awarded in lieu of the prize. Prize must be taken as offered and cannot be varied.
  15. If the winner moves premises with Simply Energy, they will still be entitled to the electricity and gas account credits at their new premises until it is used up
  16. The promoter’s decision is final and binding, and no correspondence will be entered into.
  17. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the promoter, the promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate
  18. The promoter is Royal Automobile Club of Victoria (RACV) Limited ABN 44 004 060 833 of 550 Princes Highway, Noble Park North, Victoria, Australia 3174.
  19. The supplier is Simply Energy (ABN 67 269 241 237) a partnership comprising IPower Pty Ltd (ACN 111 267 228) and IPower 2 Pty Ltd (ABN 24 070 374 293) of 525 Collins Street, Melbourne VIC 3000 Australia.
  20. The winner must comply with Simply Energy’s Market Retail Contract Terms and the terms conditions of the relevant market offer, which can be accessed at
  21. The personal information submitted in an entry is collected by the Promoter and will be used for the purpose of conducting the promotion. Personal information supplied by entrants may be provided to related bodies corporate or agencies of the Promoter and third parties involved in promoting or conducting the promotion for the purposes of conducting the promotion and future marketing and publicity communications. An Entrant can gain access to, update or correct any personal information held by the Promoter by contacting the Promoter by calling 13 RACV (13 7228). All personal information will be stored at the office of the Promoter. A copy of the Promoter’s Privacy Charter in relation to the treatment of personal information collected may be obtained by contacting the Promoter.
  22. Entrants consent to the Promoter using the entrant’s name, image and likeness in the event they are the winner (including photograph, filming and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including the outcome) and promoting any products manufactured, distributed and/or supplied by the Promoter or its related companies.
  23. Entrants’ details may be used for future promotions carried out by the promoter. Entrants can request not to receive information about future promotions by calling 13 RACV (13 7228) or unsubscribing from an email communication.
  24. No responsibility is accepted for lost, misdirected or delayed mail.
  25. By entering this promotion, each entrant accepts full responsibility for the decision to participate in the promotion and take the Prize should he/she be selected as a winner. The winner releases the Promoter, its related bodies corporate, affiliates, officers, agents, employees and suppliers (the Released Parties”) from all liability, loss and damage of any kind arising out of or in connection with the acceptance of, and participation in, any prize. Without limiting the foregoing, the Released Parties will not be liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss) or for any personal injury suffered or sustained in connection with the Prize/s, except for any liability which cannot be excluded by law.
  26. The Promoter and agencies and companies associated with this promotion will take no responsibility for Prizes damaged, delayed or lost in transit