RACV roadside assistance technician speaking with a customer in Melbourne city.

RACV Roadside Care

Basic roadside assistance, perfect for anyone who drives locally in metro Melbourne

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Roadside Care assistance for just $11.25 per month

  • A basic package for drivers who like to stay local
  • Get assistance for anyone driving your nominated vehicle
  • 20km of metro towing.
  • Regional towing to the nearest attending RACV Service Centre.

All for $11.25 per month or save when you pay annually for $129 upfront per subscription year.*

*Prices valid as of 1 August 2023 and are subject to change. Administrative fees of 50c a month apply for monthly
payments, $6 for the year.

Manage your plan online

Log in to change your address, vehicle details or make a payment.

RACV Roadside Care: What’s included

Flat tyre

We’ll swap out your flat or damaged tyre with your roadworthy spare.

Free fuel

We’ll bring 5 litres of free fuel to get you to the nearest service station if you run out in Victoria.

20km towing for your vehicle

Metropolitan areas: 20km of metro towing.
Regional areas: To the nearest attending RACV Service Centre.

Mechanical breakdown benefits

More than 100km from home: receive up to $750 in total per incident to use on accommodation, car hire and taxis.

Flat battery

We’ll jump start your flat battery or help you buy and install a new one.

Taxi benefits Australia-wide

We’ll book and cover you for 1 taxi trip per incident (up to $80)

$200 for a locksmith

If we can’t unlock your car, we’ll provide $200 towards the cost of a professional locksmith.

Electric vehicle out of charge

We’ll tow you to the nearest accessible charging station or your preferred destination within your km limit.

For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

Accident or collision damage

You can’t access breakdown services or towing as a result of a vehicle accident or collision.

Size and weight

Size and weight limits apply to the types of vehicles, caravans and trailers we can service. For details, refer to our terms and conditions.


If your vehicle is unroadworthy we may refuse assistance.


We can only help with petrol and towing, not parts.

Caravans and trailer breakdowns

Assistance for caravans and trailers is not included. If you’d like to include a caravan or trailer, Total Care or Extra Care are better options for you.

Fire damage

Roadside assistance is only available for fire damage when the damage is limited to the vehicle’s engine.

Restricted Areas

Some areas aren’t accessible to our patrol vans. These areas include:

  • open fields
  • beaches
  • creek beds
  • recreation ovals
  • logging or forest service roads.

Bike, wheelchair and scooter assistance

Looking for Bike Assist or Wheelchair and Scooter Assist? These are both included in our Total Care option.

For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

How roadside assistance works

  • Call RACV Emergency Roadside Assistance

    Call 13 11 11, let us know your name, where you’re located and what’s gone wrong. Not yet a roadside member? We can sign you up when you call.

  • Wait for help

    We’ll send a yellow patrol van to you. If in metro Melbourne you’ll get an SMS to track its arrival. Please secure any dogs or animals before we arrive.

  • Patrol van arrives usually within one hour

    Our roadside assistance expert will ask you questions and run a diagnostic test to find out what’s wrong with your vehicle.

  • Repair or tow

    8 out of 10 issues are fixed on the spot. If we can’t, we’ll arrange to tow your vehicle to a repairer.

Compare other roadside assistance packages

Extra Care $18.50 per month*

  • Help for one nominated vehicle with any driver
  • 60km metro and regional towing, or to nearest attending RACV Service Centre

or $216 per year

Total Care $25.17 per month*

  • Help for you in any vehicle
  • Help for one nominated vehicle with any driver
  • 100km metro and regional towing or to the nearest attending RACV Service Centre

or $296 per year

More than 1.6 million vehicles rely on RACV Emergency Roadside Assistance

24/7 support Australia wide

On average we help with more than 800,000 jobs per year.

Unlimited callouts^

Roadside assistance experts on call, no matter how many times things don’t go to plan.

Get your day back on track

8 out of 10 issues are fixed on the spot, so you can get moving again.

Pay your way

With flexible options including annual and monthly payments.

Everyday savings

Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners.

Loyalty discounts

The longer you’re a member, the greater your discount on selected products#.

Frequently asked questions

Roadside Care covers anyone driving your nominated vehicle. You can add other vehicles at an extra cost.

Plus, caravans and trailers are covered when towed by your nominated vehicle.

It depends on where you drive. Based on our current members, we suggest:

RACV Total Care if you travel long distances, drive an electric vehicle or multiple cars.

RACV Extra Care if you usually stay local, but take frequent trips out of town.

RACV Roadside Care if you're more of a city driver and rarely travel to regional or rural areas.

If you have a caravan or trailer, Total Care or Extra Care might suit you – they both include a level of assistance if the towing vehicle breaks down. Plus, you'll receive assistance if you get locked out of your caravan or it gets a flat tyre.

Size and weight limitations apply. You can find details in the terms and conditions.

You can get emergency roadside assistance 24 hours after you purchase your subscription.±

If you're broken down now and need immediate help, call 13 11 11.

± Some restrictions apply. For more information, read the terms and conditions.

Emergency Roadside Assistance provides breakdown support for mechanical issues and problems like flat batteries, punctured tyres and lockouts.

Car Insurance 
This is a separate product to Emergency Roadside Assistance. All types of Car Insurance provide cover for damage you may unintentionally cause to people’s property or vehicles during a listed incident. 

Depending on your level of cover, Car Insurance may also provide cover for damage caused to your vehicle during a listed event, such as collision, theft or attempted theft, vandalism, or fire.

Find out more about car insurance

If you’ve been an RACV Member for 5 years or more, you get a loyalty discount on an annual roadside assistance subscription as part of our Years of Membership benefits#.

Here’s a breakdown of our prices per subscription year (before discount)

Note that our monthly payment option includes administrative fees.*

Tiers of membership
Tiers of membership

Discount on eligible RACV products

Blue member (0-4 years)

Discount on eligible RACV products


Bronze members (5-9 years)

Discount on eligible RACV products

5% off eligible products

Silver member (10-24 years)

Discount on eligible RACV products

10% off eligible products

Gold member (25-50 years)

Discount on eligible RACV products

15% off eligible products

Gold 50 member (51+ years)

Discount on eligible RACV products

20% off eligible products

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# RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount.

*An administration fee of 50 cents is included in your monthly payment amount, equivalent to a maximum of $6 per annum.

Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

^Fair use Policy applies.

The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. RACV Car Insurance issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.

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