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Unlimited callouts^, 24/7
Whether you've got a flat tyre or a flat battery, we're the trusted experts to get you back up and running quickly.
- 20km metro towing.
- Regional towing up to the nearest attending RACV Service Centre
- Help typically arrives within an hour.
- Electric vehicles assisted at no extra cost.
Broken down?
Call us if you need immediate assistance.
Add up to 2 vehicles to your plan
Already an RACV Member? You could save 5-20% with our loyalty discount, which we’ll apply automatically when you join.
| Number of vehicles | |
|---|---|
|
1 vehicle |
$11.67 per month or $134 yearly* |
|
2 vehicles |
$22.83 per month or $268 yearly* |
*Prices valid as of 23 March 2025 and are subject to change. Administrative fees of 50c a month apply for monthly payments, $6 for the year.
See what’s included in Roadside Care
- Inclusions
- Exclusions
For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
How roadside assistance works
-
Call RACV Emergency Roadside Assistance
Call 13 11 11, let us know your name, where you’re located and what’s gone wrong. Not yet a roadside member? We can sign you up when you call.
-
Wait for help
We’ll send a yellow patrol van to you. If in metro Melbourne you’ll get an SMS to track its arrival. Please secure any dogs or animals before we arrive.
-
Patrol van arrives usually within one hour
Our roadside assistance expert will ask you questions and run a diagnostic test to find out what’s wrong with your vehicle.
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Repair or tow
8 out of 10 issues are fixed on the spot. If we can’t, we’ll arrange to tow your vehicle to a repairer.
Compare our roadside assistance packages
*Prices valid as of 23 March 2025 and are subject to change. Administrative fees of 50c a month apply for monthly payments, $6 for the year.
**For more details about ineligible vehicles or limits and exclusions that apply to caravan/trailer assistance, download Emergency Roadside Assistance Terms and Conditions
More than 1.6 million vehicles rely on RACV Emergency Roadside Assistance
Frequently asked questions
Any licenced driver using your nominated vehicles can access your Roadside Care plan. You can add up to 2 vehicles to Roadside Care (at an extra cost).
You can also add up to 6 drivers to your plan at no extra cost, making it as easy as possible to call for assistance – plus, they’ll get a complimentary RACV Membership.
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It depends on where you drive. Based on our current members, we suggest:
- Total Care if you travel long distances, drive an electric vehicle or multiple cars
- Extra Care if you usually stay local but take frequent trips out of town
- Roadside Care if you’re more of a city driver and rarely travel to regional or rural areas.
If you have a caravan or trailer, Total Care or Extra Care might suit you – they both include a level of assistance if the towing vehicle breaks down. Plus, you’ll receive assistance if you get locked out of your caravan or it gets a flat tyre.
Size and weight limitations apply. You can find details in the roadside assistance terms and conditions.
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You can get Emergency Roadside Assistance 24 hours after you’ve purchased your plan.^
If you're broken down now and need immediate help, call 13 11 11.
^Some restrictions apply. For more information, read the roadside assistance terms and conditions.
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Roadside assistance provides breakdown support for mechanical issues and problems like flat batteries, punctured tyres and lockouts.
Car insurance is a separate product to roadside assistance. All types of car insurance provide cover for damage you may unintentionally cause to people’s property or vehicles during a listed incident.
Depending on your level of cover, car insurance may also provide cover for damage caused to your vehicle during a listed event, such as collision, theft or attempted theft, vandalism, or fire.
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If you’ve been an RACV Member for 5 years or more, you get a loyalty discount on an annual roadside assistance plan as part of our Years of Membership benefits#.
Here's a breakdown of our starting pricings for each plan level (before discount):
- Roadside Care: $134 annually or $11.67 per month
- Extra Care: $222 annually or $19.00 per month
- Total Care: $315 annually or $26.75 per month
Note that our monthly payment option includes administrative fees.*
| Tiers of membership | |
|---|---|
|
Blue member (0-4 years) |
N/A |
|
Bronze members (5-9 years) |
5% off eligible products |
|
Silver member (10-24 years) |
10% off eligible products |
|
Gold member (25-50 years) |
15% off eligible products |
|
Gold 50 member (51+ years) |
20% off eligible products |
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You might also be interested in
# RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount.
*An administration fee of 50 cents is included in your monthly payment amount, equivalent to a maximum of $6 per annum.
Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
For plans with a start date from 22 March 2024 - 22 March 2025, see the Emergency Roadside Assistance Terms and Conditions - February 2024.
^Fair use Policy applies.
The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. RACV Car Insurance issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.