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Heating and cooling solutions for every home

Repair, service, replace or install a heating and cooling system with help from our qualified tradies. RACV can assist with split system air conditioners, ducted heating, evaporative cooling and other heating and cooling solutions. We offer quality products backed by a 12 month warranty on all labour and services, so you can book with confidence.

Heating and cooling services we provide

Our qualified trades can help install, service, repair and replace a wide range of heating and cooling systems, keeping your home comfortable throughout the year.

Split system air conditioning

Installation, servicing, repairs and replacement for split system air conditioners to help maintain comfort and energy efficiency.

Ducted heating and refrigeration

Support for ducted heating and refrigerated cooling systems, including installation, servicing, repairs and replacement.

Evaporative cooling

Keep your home cool during warmer months with evaporative cooling servicing, repairs and system upgrades.

Thermostats and controls

Diagnosis, repair and replacement of thermostats and system controls to help manage your heating and cooling performance. 

How it works

From air conditioner installations to ducted heating repairs, RACV makes it easy to connect with qualified heating and cooling technicians across Melbourne and Victoria.

  • Tell us about your heating or cooling needs

    It should only take 2 minutes with our online form.

  • Talk to a heating and cooling specialist

    A qualified technician will contact you for more details if needed, which may involve a site inspection.

  • Receive an upfront quote

    Get your no-obligation quote, usually within 2 business days. This stays valid for 30 days.

  • Book your job

    Happy with the quote? We'll arrange a date and time for your heating or cooling job.

Why choose RACV for heating and cooling

Qualified tradies backed by RACV Trades

Vetted by experienced specialists, fully accredited, licensed and insured. Learn how we vet them

Easy no-obligation quote from an expert tradie

You'll get an upfront quote so you understand the cost before work begins.

With you every step

RACV Trades keep you informed so you know exactly what to expect. 

Quality guaranteed with 12- month warranty

Including all labour and services. RACV Trades has your back from beginning to end.

After you book a job

Call your tradie directly

Find their details on the quote to reschedule, cancel, or ask a question about the job.

RACV Trades is here to help

If you have any questions about RACV Trades and how we can help you, call 13 46 63.

Know what to expect

If extra work is needed, your tradie checks with you before updating the quote. You’ll get an invoice and any compliance certificates once the job is complete.

Signs your heating or cooling system needs attention

If your heating or cooling system isn't performing as expected, it may be time for a service or repair. Identifying issues early can help maintain comfort, improve efficiency and prevent costly future repairs.

Uneven heating or cooling

If some rooms feel warmer or cooler than others, your system may not be operating efficiently or distributing air correctly. 

Weak airflow

Reduced airflow from vents or air conditioning units can indicate blocked filters, ductwork issues or system faults. 

Unusual noises or smells

Rattling, banging, squealing or unexpected odours may be signs that components require inspection or repair. 

Rising energy bills

An increase in heating or cooling costs without a change in usage could indicate your system is working harder than it should.

Water leaks or excess moisture

Leaks around your unit may signal drainage, condensation or mechanical issues that should be addressed promptly.

Difficulty maintaining temperature

If your system struggles to keep your home at a comfortable temperature, it may require a service, repair or replacement.

Frequently asked questions

Most heating and cooling systems should be serviced every 12 months to keep them running safely and efficiently. Regular servicing can help identify minor issues before they become costly repairs, improve energy efficiency and extend the life of your system. Your RACV Trades specialist can recommend a servicing schedule based on your system and usage.

The best system depends on the size, layout and heating and cooling needs of your home. Split systems are ideal for individual rooms, while ducted systems can provide whole-home comfort. Melbourne's variable climate means many homeowners choose systems that can efficiently heat and cool throughout the year. Speak to an RACV Trades specialist for expert advice about the right option for your home.

Ducted heating and cooling systems distribute air throughout the home using a network of ducts, making them ideal for whole-home comfort, but they generally require more space to install. Split systems are designed to heat and cool individual rooms or specific areas and can be a practical solution where space or access is limited. The right choice depends on your home's layout, budget and comfort requirements.

Regular servicing, cleaning filters and using programmable temperature settings can help improve energy efficiency. Sealing drafts, improving insulation and choosing the right-sized system for your home can also reduce energy use. Some ducted systems can be set up to only heat or cool specific areas of the home, reducing energy wastage. An RACV Trades technician can assess your current system and recommend ways to improve performance and efficiency.

Installation costs vary depending on the type of system, the size of your home and the complexity of the installation. Additional factors such as ductwork, electrical upgrades and the location of the unit can also affect the cost. Your RACV Trades specialist will provide a detailed quote before any work begins.

Every heating and cooling expert is vetted by experienced industry specialists to ensure they are accredited, licensed and insured to perform the works required. 

To meet our high quality standards, our vetting and quality assurance process includes:

  • interviews with tradies
  • confirmation of licenses and insurance
  • thorough training and induction
  • regular auditing of completed works.

Your repair is likely to be an emergency if it affects the safety or security of your home.

If your home repair is an emergency, call us on 13 46 63.

A rapid response plumber, electrician or locksmith will arrive, usually within the hour.

Anyone can get a quote for home improvements or access emergency trades, even if you're not a member.

If you want access to unlimited* emergency callouts per year, you can purchase an Emergency Home Assist annual plan. This will also provide you with an RACV Membership and access to a range of benefits and discounts.

*Subject to the Fair Use Policy. For more information, read the RACV Emergency Home Assist Terms and Conditions (PDF, 3.4 MB).

Most RACV Trades quotes are free, and provided with no obligation to proceed. Your tradie may need to do a site inspection to give you the most accurate quote.

You may have to pay for a site inspection if further investigation is required to determine the problem. Your tradie will confirm any required payment upfront, prior to arranging a time with you.

Deposits for certain jobs

If your quote is above $1,000, we generally require a deposit before work begins. This is usually 20% of the total cost.

Other trades services we provide

Access our range of trusted tradies to get the job done well.

Plumbing

Electrical

Locksmith

Roof repairs and restoration

Carpentry

Smoke alarms

Guttering

General repairs and maintenance

RACV Trades is a trading name of RACV's trade partner, Club Home Response Pty Ltd (Victorian registered domestic building practitioner number CDB-U 100178). All works are performed or arranged by Club Home Response Pty Ltd. trading as RACV Trades. See RACV Trades terms and conditions