RACV Emergency Home Assist

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Home emergencies covered

  • Lock out or broken door/window

    Locked out of the house or where home safety or security is threatened as a result of damaged locks or jammed external doors and windows

  • Internal leak

    Water leaking internally through the ceiling or walls as the result of a damaged roof, gutter or downpipe

  • Blocked pipe(s)

    A blocked toilet, pipe or drain prevents smooth water flow, causing overflow or backup into the nearest outlet

  • Burst pipe

    A burst pipe or joint, resulting in significant water wastage, home or property damage

  • Broken pipe

    Inability to control water flow as the result of a broken tap or shower head; causing significant water wastage, home or property damage. (Does not include dripping taps)

  • Broken hot water system

    Broken or damaged system as the result of gas or electrical problems, faulty components, or the inability to reignite the pilot light

  • Broken heating/cooling system

    Broken or damaged system as the result of gas or electrical problems, faulty components, or inability to reignite pilot light. (Specialist referral may be required). 

  • Blackout

    Supply of power to all or part of the house has been disrupted (excludes area-wide blackouts)

  • Broken glass

    Where home safety or security is threatened as a result of damage to broken glass in an external door or window we will make safe and clean up (excludes glass replacement)

  • Gas leak

    Internal or external gas leaks as the result of damaged gas appliances or leaking gas pipe lines

Pricing

  • Card type

    Discount

    Price per annum*

  • Blue/Non-member

    -

    $205.00

  • Bronze (5-9 years)

    5%

    $194.75

  • Silver (10-24 years)

    10%

    $184.50

  • Gold (25-50 years)

    15%

    $174.25

  • Gold 50+ (51+ years)

    20%

    $164.00


*Prices valid as of 18 December 2016 and are subject to change.
Exclusions and limitations apply including the provision of some parts and materials. Refer to the Emergency Home Assist Terms and Conditions for more details 
Extra service call outs are $234 each (over the 8 included in RACV Emergency Home Assist)
RACV Emergency Home Assist has a 24-hour qualifying period before emergency call outs can be made. You can secure immediate assistance from us by purchasing a two-year subscription and this is only available by calling us on 1300 427 228.

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