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RACV Tradesman in the driveway, holding yellow emergency trades van door open and waving at the woman standing at the front door of a home.

24/7 emergency trades, $319 per callout

Rapid-response plumbers, locksmiths or electricians to help with common home emergencies

Call 13 46 63
How it works
Available trades
Why choose RACV
Frequently asked questions
Other services

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Your reference number is

We'll contact you within 72 hours and may ask for this reference number.

Get emergency help now, $319 per callout

  • Tradies on call 24/7, 365 days a year
  • Help usually arrives within the hour
  • No lock-in contract or RACV membership needed
  • No after-hours, weekend or public holiday surcharge.

Not in an emergency?
Prepare for your next home emergency with an Emergency Home Assist plan. Access unlimited* 24/7 emergency callouts for just $267 each year.  (A 72-hour waiting period applies).

What’s included

  • Rapid-response callout
  • Our tradies will make the area safe if it can't be fixed on the spot
  • A free quote if more work is needed.

How it works

  • Call when you need us

    If you have a home emergency, call 13 46 63 to arrange an emergency callout for $319.

  • A tradie arrives, usually within the hour

    We’ll send a qualified plumber, locksmith or electrician to you fast.

  • They’ll get to work

    The tradie will conduct an expert assessment and provide a temporary fix to make the area safe.

  • We let you know next steps

    If further work is required for a full repair, your tradie will provide a no-obligation quote through RACV Trades.

What we can help with

Common plumbing, electrical or lockout home emergencies.

Plumbing emergencies

  • Blocked toilet, pipe or drain
  • Broken tap or shower
  • Burst pipe
  • Faulty or burst hot water system
  • Internal leaks
  • Broken heating or cooling system
  • Gas leak.

Call 13 46 63
Find out more

Electrical emergencies

  • Power or lighting fault
  • Faulty hot water system
  • Broken air-conditioning system
  • Internal leaks from light fittings.
Call 13 46 63
Find out more

Locksmith emergencies

  • Locked out
  • Jammed doors or windows
  • Broken glass (metro Melbourne only).
Call 13 46 63
Find out more

Why choose RACV Trades for emergencies?

Qualified tradies available 24/7

No surcharges for help at nights, weekends, or public holidays, and know that help will usually be there within an hour.

Fixed price of $319

This includes the callout, expert assessment and any required temporary fixes to make the area safe.

The tradie will provide you a quote for any further work required for a full repair.

With you every step

RACV Trades keep you informed at each step so you know exactly what to expect.

Quality is guaranteed with 12-month warranty

Warranty covers labour and services, provided by fully accredited, licensed, and insured RACV Trades tradies.

Frequently asked questions

We can help with urgent repairs, such as:

  • internal leaks
  • blocked toilet, pipe or drain
  • broken tap or showerhead
  • burst pipe
  • broken or burst hot water system
  • broken or damaged heating/cooling system
  • being locked out of the house
  • blackout or power failure in the house
  • broken glass (metro Melbourne only)
  • gas leak.

For more information, check the RACV Emergency Home Assist Terms and Conditions (PDF, 3.4 MB).

Got a non-urgent job, or need general maintenance? Find the right tradie with RACV Trades.

We aim to get a tradesperson to you within the hour.

This response time is not guaranteed and can vary depending on your location, demand for services, or weather and traffic conditions.

You'll get a text notification once a tradie has been assigned. Please make sure you're home for when the tradie arrives.

Our team is available 24/7 to handle plumbing, locksmith and electrical emergencies. If you need assistance now, call 13 46 63.

Emergency trade services are available in metro Melbourne and many regional areas in Victoria, including:

  • Ballarat
  • Bellarine Peninsula
  • Bendigo
  • Geelong
  • Mildura
  • Mornington Peninsula
  • Shepparton
  • Traralgon
  • Wangaratta
  • Warrnambool
  • Wodonga.

If you live elsewhere in Victoria and want to check if we can help you, call us on 13 46 63.

Member discounts don’t apply to a single emergency callout.

If you’ve been an RACV Member for 5 years or more, you get a loyalty discount on an annual plan with Emergency Home Assist as part of our Years of Membership benefits.

General maintenance and non-urgent repairs aren’t included, like:

  • dripping taps
  • installing or changing light globes
  • installing a new sink, toilet or shower head
  • installing a new hot water system.

If the job requires a specialist trade (e.g. hydronic heating specialist) or a specialist part, a free quote will be provided for additional work.

RACV Trades can help you find the right tradie for non-urgent or maintenance jobs.

For a full list of conditions, limits and exclusions, check the RACV Emergency Home Assist Terms and Conditions (PDF, 3.4 MB).

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Terms and conditions

*Subject to the Fair Use Policy. Refer to the RACV Emergency Home Assist Terms and Conditions. (PDF, 3.4 MB) for more details.

RACV Trades is a trading name of RACV's trade partner, Club Home Response Pty Ltd (Victorian registered domestic building practitioner number CDB-U 100178). All works are performed or arranged by Club Home Response Pty Ltd. trading as RACV Trades. See RACV Trades terms and conditions

Need help now? We’re here 24/7

Call 13 46 63