Need an emergency plumber now?

A 24-hour rapid response service for common plumbing home emergencies

Get emergency help now $269 for a single job

Burst pipe? Get immediate help from an emergency plumber with a single call to RACV.

RACV Emergency Home Assist

24/7 assistance
RACV Emergency Home Assist is available for your home plumbing emergencies 24 hours a day, 365 days of the year.

No out of hours surcharges
There are no after hours, weekend or public holiday surcharges.

Rapid response
Plumbing emergencies are responded to usually within an hour by our network of local tradespeople.

Plumbing emergencies RACV can assist with

We take the hassle out of your home plumbing emergency. It doesn't matter if you have a clogged toilet, burst pipe, broken shower or you simply can't re-light the pilot light on your gas heating system. These things happen, and when they do, a reliable and certified emergency plumber from RACV Emergency Home Assist can ensure your home remains safe. 

We're committed to fixing your plumbing home emergency. Our service includes up to one hour of labour plus minor parts and materials. If we can’t fix your plumbing issue on the spot (for example, if a new hot water service is needed) we’ll carry out temporary repairs to secure your home and provide an obligation-free quote to complete the work.

Internal leaks
Water leaking down your walls or through your ceiling due to blocked downpipes, gutters or roof. If the source of the leak can't be safely accessed, we may need to re-attend.

Burst pipe
Significant water wastage or water damage to your property or house due to a burst pipe (a specialist referral may be required).

Blocked toilet, pipe or drain
Blocked pipes, sink drains, shower drains, bath drains, kitchen drains, laundry drains, or toilets causing overflow or backup, stopping water flowing through the outlet.

Broken heating/cooling system
When your evaporative cooler can't take the heat, or your heater isn't warming your house because of faulty components, electrical or gas issues, or you are unable to reignite pilot light (specialist referral may be required).

Faulty or burst hot water system
If your hot water system isn't working because of a gas or electrical issue, or faulty components. This also includes reigniting your hot water heater pilot light. Additional parts may be needed to completely fix your emergency.

Broken tap or shower
When a leaking shower or broken tap is causing damage to your home or property, or substantial water wastage (excludes dripping taps and shower heads).

Gas leak
If a gas pipe has been damaged and is leaking inside or outside your home, we'll repair the leak or isolate the gas line to make it safe.

Broken glass
Broken glass in external doors or windows. We will make it safe by placing a window film where the glass was (excludes glass repair or replacement).

Exclusions and limitations apply including the provision of some parts and materials. Refer to the RACV Emergency Home Assist Terms and Conditions for more details.

Don’t have a current home emergency but want year round emergency coverage for $215 per year?

When you take out an Emergency Home Assist subscription, you’ll be covered for up to 8 home emergency jobs per year. Help is usually out within the hour and there’s no out-of-hours surcharges.

Waiting periods apply.

Card colour


5 - 9 years

10 - 24 years

25 - 50 years

Gold 50+
51+ years







Price per annum*






*Prices valid as of 1 August 2018 and are subject to change.

Emergency plumbers service metropolitan Melbourne and most regional areas in Victoria

Check if RACV emergency plumbers service your area

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