RACV Summer Energy Program

Be part of supporting a sustainable Victoria

What is RACV's Summer Energy Program?

RACV is partnering with electricity distributors this summer and encouraging Victorians to take control of their power and understand how to use their energy at home to save money and live more sustainably.  

Our energy partnerships with Powercor, United Energy, and AusNet Services focus on working with local communities to help reduce peak energy usage and improve energy reliability.

You can register with your electricity distributor and commit to reducing electricity usage during critical times when the grid is facing high demand conditions, like during heatwaves.

In recognition for your contribution, participating households will go into the draw to win a $1000 RACV resort voucher*. Refer to FAQs for details.

Register


How to participate in the Summer Energy Program

  • 1

    Register

    Opt-in by registering your details with your electricity distributor using the below buttons.

  • 2

    Event notification

    Prior to and on the day of an event, your electricity provider will notify you confirming the event is happening and how long it will last.

  • 3

    Post-event follow up

    After each event, you'll be notified if you successfully participated.

Select your energy distributor to register

Powercor      United Energy      Ausnet Services

Select your energy distributor to register

Powercor
United Energy
Ausnet Services


More about RACV's Summer Energy Program

General questions

Why is RACV doing this?

RACV is a membership organisation that seeks to improve the lives all of Victorians and the Summer Energy Program is a partnership between RACV and Victorian electricity distributors to improve energy grid reliability and reduce energy costs.

What does the program aim to achieve?

The Summer Energy Program aims to help our community reduce peak energy use and improve energy reliability this summer. A reliable grid benefits everyone and the program is a way for your household to get directly involved and make a meaningful impact. 

Who can participate in the Summer Energy Program?

This summer, customers who have Powercor, United Energy, or AusNet Services as their electricity distributor and live in the specified areas (if applicable) can participate in the program.

If you area isn't included in one of the partner programs, you can still take steps to reduce peak energy consumption this summer and help the Victorian electricity grid. 

What is peak energy usage?

Peak energy usage tends to occur on hot summer days, normally in the late afternoon and evening, when many Victorians are at home and consuming electricity through appliances such as air-conditioners. High electricity usage during extreme weather can place a strain on the electricity grid. 

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Powercor Energy Partner Program FAQs

What is Powercor's program?

Powercor's Energy Partner program is a voluntary demand management program in the Surf Coast Shire and Bellarine Penninsula area to help make the electricity in your community go further. Powercor will install an infrared controller to your air-conditioner and set your split system air-conditioner to a maximum of 26 degrees for around 3 hours on extreme heat days over summer when electricity demand is at its peak.

Is there a reward to participate?

Yes. You can earn $20 each time you participate in an event if you don’t override the temperature on your air-conditioner during the event period. You will receive payment from Powercor by cheque in April 2019 on completion of the program.

Plus, each time you participate for the full duration of an event, you'll gain an entry to win a $1,000 RACV Resort Voucher*.

*Terms and conditions apply. Competition closes at 11:59pm AEST on 31 March 2019. Draw will take place at 40 Market Street, Melbourne, VIC on 15 April 2019 at 3:00pm AEDT. Winner will be published on Powercor’s website at https://www.powercor.com.au/ on or about Wednesday 17 April 2019 and notified by email. For full terms and conditions, please refer to https://www.powercor.com.au/media/3721/38699449-2-_cppc_dr_-1000racvvoucher_tcs-kwm-180918.pdf

How do I register to participate?

You will need an electricity bill as it has your NMI on it which is a unique 10 digit number for your meter. You also need to make sure you have a split system air-conditioning unit in your living room that operates via a remote control, wifi in your home and smartphone.

Then, visit powercor.com.au/energy-partner to register. 

I have registered but it says I am not eligible, why?

There are a number of requirements to participate in the Powercor program which include:

  • Being in the target areas within the Bellarine Peninsula and Surf Coast which are specific to the substation your electricity comes from
  • Having a remote-controlled split system air-conditioner in your living room
  • Having wifi
  • Having a mobile phone

If you feel there is an error, please email: myenergy@powercor.com.au

What is an event?

An event is when Powercor will set your air-conditioner to a maximum of 26 degrees Celsius for around 3 hours via a Sensibo controller. Events typically occur over summer on days exceeding 36 degrees Celcius between 3pm and 8pm. This is when the majority of the community is home and consuming electricity. The number of events that will occur this summer is highly dependent on the weather we get during the season.

More information about events can be found in Powercor's FAQs.

How will I be notified of an event?

When you register for the program you can choose to receive an email, a text message or both to receive notifications of an event. Powercor will aim to notify you of an event 24 hours prior, on the morning of and 1 to 2 hours before the start of an event detailing the start and expected finish time. You'll also be notified when the event is over. 

You may be notified of an event only for it to be cancelled shortly beforehand or an event may finish early. This is usually due to a change in weather and a temperature drop, or a 'cool change'.

An event may be extended or called at short notice if a temperature drop doesn't happen as anticipated.

What is the Sensibo unit?

Sensibo is a small infrared controller that connects to your split system air-conditioner and allows you to control your air-conditioner remotely with a mobile app. You can pre-cool your home and return to a comfortable house, or save energy by remotely turning off the air-conditioner if you had forgotten to do so before leaving the house. 

The Sensibo unit will allow Powercor to set the temperature on your split system to a maximum of 26 degrees Celsius for the duration of an event. 

Powercor will provide each registered household with one Sensibo unit valued at $159 and install it for free too.

Can I install the Sensibo myself?

To ensure the Sensibo unit is registered in the program correctly, Powercor will send an installer to your house for free. They will contact you within 3 business days of receiving your registration to make an installation appointment. 

What is the Schools Program?

As a special offer to support the program in the Surf Coast Shire and Bellarine Peninsula, Powercor is offering a competition benefitting local schools. The school with the most families who register and successfully participate in Events will receive $10,000^.

You can nominate your school when you register.

^Terms and conditions apply

United Energy Summer Saver Program FAQs

What is United Energy's program?

United Energy's Summer Saver program is a demand management program that networks all over the world use. Put simply, it is a voluntary program that asks participants to reduce electricity on certain days for a few hours, during events. United Energy's Summer Saver program terms and conditions are available here.

Is there a reward to participate?

Yes. You can earn $5 per hour for each kilowatt hour you reduce compared with your consumption prior to an event (your baseline). If you participate for the full 3 hours, you will also receive a 50% bonus.

Plus, each time you participate for the full duration of an event, you'll gain an entry to win a $1,000 RACV Resort Voucher*.

*Terms and conditions apply. Competition closes at 11:59pm AEST on 31 March 2019. Draw will take place at 40 Market Street, Melbourne, VIC on 15 April 2019 at 3:30pm AEDT. Winner will be published on United Energy’s website at https://www.unitedenergy.com.au/ on or about Wednesday 17 April 2019 and notified by email. For full terms and conditions, please refer to https://summer-saver.digital.unitedenergy.com.au/assets/docs/Competition_Terms_and_Conditions.pdf

What is an event?

An event is when you'll be asked to reduce your electricity consumption. Events typically occur over summer on days exceeding 35 degrees Celcius for approximately 3 hours between 3pm and 8pm. This is when the majority of the community is home and consuming electricity. The number of events that will occur this summer is highly dependent on the weather we get during the season.

How will I be notified of an event?

When you register for the program you can choose to receive an email, a text message or both to receive notifications of an event. United Energy will aim to notify you of an event 24 hours prior, on the morning of and before the commencement of an event detailing the start and expected finish time. You'll also be notified when the event is over. 

You may be notified of an event only for it to be cancelled shortly beforehand or an event may finish early. This is usually due to a change in weather and a temperature drop, or a 'cool change'.

An event may be extended or called at short notice if a temperature drop doesn't happen as anticipated.

How do I reduce my electricity consumption during an event?

Check out our tips for reducing your energy consumption during events. You can also:

  • Close off rooms that aren't being used and that don’t need to be cooled or can be cooled following an event
  • Close your blinds to keep the cool air inside
  • Turn off appliances at the power point which are on standby and not being used
  • Avoid opening the fridge too often
  • If you own a pool switch off the pump, chlorinator and any cleaning equipment 

Appliances essential to your wellbeing should remain on.

What is my baseline?

Your baseline is your electricity consumption on a similar summer day and is what United Energy will use to measure your reduction. United Energy will let you know prior to an event what your baseline is and how you went against it during an event. 

AusNet Services GoodGrid Program FAQs

What is AusNet Services' program?

GoodGrid is a program developed by AusNet Services that seeks to inform and work with residential and small business customers to manage energy use during high demand or peak periods. By doing this, you can help ensure the grid continues to work reliably during peaks – and cut your power bills as well. This summer, the program is open to 1,000 customers within six postcode areas serviced by our electricity network.

Participating customers in eligible areas can earn incentives for cutting energy use during short high demand periods, known as 'GoodGrid Events’. And you’ll go into the draw to win a $1,000 RACV Resorts Voucher*.

More information can be found in AusNet Services' FAQs.

*Terms and conditions apply. Competition closes at 11:59pm(AEST) on 15 January 2019. Draw will take place in 2 Southbank Blvd, Southbank, Victoria on 16 January 2019 before 11:59pm (AEST). Winner will be published on the AusNet Services website at www.ausnetservices.com.au/goodgrid and notified by email and/or SMS. For full terms and conditions, please refer to https://www.ausnetservices.com.au/en/good-grid/TCs

Is there a reward to participate?

If a participant reduces their energy usage during the event to a level below what they have used on similar days previously, AusNet Services will pay them an incentive of $15 – no matter how big or small that reduction is. 

GoodGrid participants are not obliged to reduce power use during peak events, but AusNet Services will reward them if they do. 

After the end of the program on 31 March 2019, AusNet Services will calculate the number of events each participant was eligible to receive an incentive for. Participants will be paid via a single cheque for the total incentive amount in April/May 2019.

Who can get involved?

Participants from AusNet Services' 2017 Peak Partners program and residential customers with functioning smart meters in the following eligible postcodes:

  • South Morang – 3752
  • Mernda – 3754
  • Doreen – 3754
  • Garfield – 3814
  • Bunyip – 3815
  • Longwarry – 3816
  • Drouin – 3818

You can check your eligibility using the AusNet Services website.

Note: customers deemed as ‘vulnerable’ are not eligible. This means a customer with life support equipment or households where there are people with health risks that could be impacted by reducing consumption on hot days. Additionally, customers who are part of an embedded network are not eligible to participate. 

What is an event?

An event is when there is high energy usage in your area and you'll be asked to reduce your consumption. Events typically occur on hot summer days for approximately 4 hours usually in the afternoon and early evening. The number of events that will occur this summer is highly dependent on the weather we get during the season.

How will I be notified of an event?

AusNet Services will aim to send communications to GoodGrid participants by email and SMS the day before an event day and several hours before the event itself. AusNet may also send communications during or after the event with tips or to advise participants that an event has ended.

The communications will be sent to the details provided when a GoodGrid participant signed up.


Handy tips for reducing your peak energy consumption

Item

Item

Solution

Peak Energy Savings^

Air-conditioner

Air-conditioners use a lot of power. Completely turning off your air-conditioner, or setting the temperature higher than usual may help you reduce your energy usage by 3 kWh every hour. Pre-cooling your home before peak energy usage times may also reduce energy use during these times.

3 kWh

 

(Assuming a 3 kW air-conditioner is turned off for 1 hour)

Dishwasher

Running your dishwasher outside of peak energy usage times may help to reduce your peak energy consumption by around 1 kWh.

1 kWh

 

(Assuming 1 kWh is used per cycle)

Washing Machine

Washing machines (and dryers) use lots of energy. Not using these during peak energy usage times could reduce your peak energy usage by 1 kWh.

1 kWh

 

(Assuming 1 kWh is used per cycle) 

Lights

Turning off one halogen downlight can be a power saver and can save you .05 kWh per light every hour.

.2 kWh

 

(Assuming 4 halogen lights are turned off for 1 hour)

Electric Oven

Using an electric oven can use 1 kWh every hour the oven is on. Try using your oven outside peak energy usage times, making a meal that doesn’t use the oven, or even go out for dinner!

1 kWh

 

(Assuming a 1 kWh oven is not run for 1 hour)

^These savings are indicative only and are dependent on the power consumption of the appliances and energy efficiency of your home.

Still have questions about the Summer Energy Program?

Email us

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